Ratings based on 570 Verified Reviews
4.0 Room cleanliness
4.4 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
I like the little kitchen with microwave and washing sink. But the little bathroom has no ventillation. Overall, it was a comfortable room with good amenities.
Comment from Hotel Management
14 May 2024 by Xavier, Hotel Management
Dear Bonnie, Service excellence is what we all strive for every day. The team will be delighted that their efforts are making such a positive difference. We look forward to welcoming you many more times in the future. Kind regards, Xavier // Front office manager
by A verified traveler
Posted 14 Jan 2024
Comment from Hotel Management
13 Feb 2024 by Xavier, Hotel Management
Dear guest, Service excellence is what we all strive for every day. The team will be delighted that their efforts are making such a positive difference. We look forward to welcoming you many more times in the future. Kind regards, Reception
by A verified traveler
Quick one night stay for family of 5
Posted 24 Dec 2023 on HotelsGreat place to stay if you need to be close to the train station. Staff is very friendly and helpful!
Comment from Hotel Management
1 Jan 2024 by Xavier, Hotel Management
Dear Guest, Excellence in service is what we all strive for every day. The team will be delighted their efforts makes such a positive difference. Looking forward to the pleasure of welcoming you back many more times in future. Kind Regards, Front office team
by A verified traveler
Posted 18 Dec 2023
Comment from Hotel Management
20 Dec 2023 by Xavier, Hotel Management
Dear Guest, Excellence in service is what we all strive for every day. The team will be delighted their efforts makes such a positive difference. Looking forward to the pleasure of welcoming you back many more times in future. Kind Regards, Front office team
by A verified traveler
Posted 18 Dec 2023 on Hotels
Comment from Hotel Management
20 Dec 2023 by Xavier, Hotel Management
Dear Guest, Excellence in service is what we all strive for every day. The team will be delighted their efforts makes such a positive difference. Looking forward to the pleasure of welcoming you back many more times in future. Kind Regards, Front office team
by A verified traveler
Posted 2 Nov 2023
It was a little off a main road and on a bit of sketchy alley but the front desk was helpful, the apartment was very nice but in the morning construction and the smell of cigarette smoke made it a little less glamorous.
Comment from Hotel Management
3 Nov 2023 by Xavier, Hotel Management
Dear customer, Thank you for your excellent comment after your stay with us. All our employees work hard every day to make your stay a pleasant one. Hoping to have the pleasure of welcoming you back among us on your next trip to Paris, I send you my best regards.
by A verified traveler
Posted 21 Sep 2023 on Hotels
Good location. Clean rooms. Nice staff. Xavier was great.
Comment from Hotel Management
25 Sep 2023 by Xavier, Hotel Management
Dear Gayane, Thank you for your excellent comment after your stay with us. All our employees work hard every day to make your stay a pleasant one. Hoping to have the pleasure of welcoming you back among us on your next trip to Paris, I send you my best regards. Best regards.
by A verified traveler
Posted 20 Aug 2023
The bathroom was unclean and had a damaged bath tub, the shower head was unable to stand up! There was building work next door and the plug sockets were plug type c which would have been better communicated as we had to ask for a replacement. However the staff were very helpful
Comment from Hotel Management
22 Aug 2023 by La reception, Hotel Management
Dear customer, Thank you for your comments following your stay with us. All our employees strive every day to make your stay a pleasant one. We apologize for the inconvenience caused. Hoping to have the pleasure of welcoming you among us again on your next trip to Paris, I send you my most cordial greetings. Sincerely
by A verified traveler
Posted 17 Aug 2023
Comment from Hotel Management
6 Sep 2023 by Xavier, Hotel Management
Dear customer, Thank you for your excellent comment after your stay with us. All our employees work hard every day to make your stay a pleasant one. Hoping to have the pleasure of welcoming you back among us on your next trip to Paris, I send you my best regards. Best regards.
by A verified traveler from Newhaven
Posted 4 Aug 2023
I’m a single mum and I lost my phone on one of my days out in Paris. The team and the front desk went above and beyond to help me from lending me a laptop until I checked out to communicate with my family to helping me get my phone back from a stranger in a way that didn’t put me or my son at risk! I can’t thank them enough. They made a stressful holiday as easy as possible for me and they really didn’t have to.
In terms of the hotel, it was great. Nice clean room, good location and good amenities. There is a construction site around the hotel which made it a little hard to find but once you find it, you’ll be fine :-)
Comment from Hotel Management
4 Aug 2023 by Xavier, Hotel Management
Dear Natalie,It's a real pleasure to read such amazing comment about our staff and our Hotel and thank you so much for the excellent grade and review, it's always a pleasure to Help our guests, and we are very happy when you get back your phone without any troubles.We hope to see you soon during your next french trip in Paris.Kind regards,Xavier // Front office manager
