Ratings based on 191 Verified Reviews
4.5 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
I had a great experience in this hotel , The staff was very nice and welcoming . I love how convenient it is to everything transportation , shopping , restaurants . The food was good also , Overall the experience was very good , I enjoyed it a lot and would love to stay here again in the future .
by A verified traveler
Posted 19 Nov 2024
Just… perfect
by A verified traveler
Posted 17 Nov 2024
by A verified traveler
Posted 10 Nov 2024
Staying at Splendid hotel was just okay. There was no AC and the room and bathroom were very small which is expected for a France hotel. There was an elevator but you were required to climb steps to the first floor in order to access the elevator. We had to return our room key each day as it was an actual door key, this meant they entered our room each day so we had to lock up our stuff in our luggage. There was breakfast that we had added on to our stay which was nice to have something quick before we would head out. Also very close to the train station. Not sure we would stay here again although it was in a good location.
Comment from Hotel Management
16 Nov 2024 by Nicole, Hotel Management
Dear Madam, Thank you for taking the time to write this review. We are very sorry that the air conditioning did not work and that you found your room too small. As we explained to you, we ask you to leave the key so that no-one who is not a guest of the hotel can gain access to our establishment. For your information, all hotels in the world have room cleaning passes. We can therefore access your room without needing your key. Our priority is the peace of mind and safety of our guests. We hope that your stay in Paris was a pleasant one. Yours sincerely,
by A verified traveler
Posted 6 Nov 2024
Very friendly staff and unbeatable views of the Eiffel Tower from the balcony rooms! Will come again surely!
Comment from Hotel Management
16 Nov 2024 by Nicole, Hotel Management
Dear Guest, Thank you for your comment which will be passed on to the whole team. We are delighted that you enjoyed the view of the Eiffel Tower from your room. We wish you an excellent day and hope to welcome you back to the Splendid Hôtel, Sincerely,
by A verified traveler
Posted 30 Oct 2024
The hotel location was perfect, just a minute walk from the metro, making it easy to go to places. The staff were helpful when fulfilling requests and answering questions. Room was a bit small but we made do. The bed was comfy, room soundproof.
by A verified traveler
Posted 28 Oct 2024
Bathroom shower to small caused a fall. No toiletries. Room not accessible by elevator. Rough stairs for 80 year old. Could not turn around in the shower space.
by A verified traveler
Posted 23 Oct 2024
It is a great French hotel with a very friendly staff.
by A verified traveler
Posted 22 Oct 2024
I would like to start off my saying that this is a HOSTEL NOT A HOTEL. DONT let the pictures fool you, the rooms are TINY. You would only fit comfortably with no luggage and only one person per room. Don’t even get me started on the bathroom. The shower is not big enough for the average adult. It is literally the size of an MRI machine. If you are claustrophobic this is not the place for you. The AC did not work and we were sweating all night and could not sleep comfortably. THERE IS ALSO NO HOUSE KEEPING. They have a sign in the bathroom that they “do not change towels everyday to converse water so if you need clean towels ask the front desk or put your towel on the shower floor” ??????. They also keep the linen in a dingy closet ( no wonder our sheets smelt bad). You also need to give your key to the man at the front deck every time you leave the hotel. The man at the front desk gave us a bad attitude when we were confused as to the process (he did not mention this when we checked in) and said “these are the house rules that you must follow, if i was at your house i would follow the rules.” This hotel is not accessible for those who cannot lift luggage or walk up and down stairs. We had to walk up a flight of stairs with our heavy luggage just to get to the elevator ( elevator only fits two people). If you are on an odd number floor the elevator will not drop you off on your floor. You will have to take the elevator to the floor above and walk down a flight of stairs.
by A verified traveler
Posted 21 Oct 2024
The hotel was quiet. The rooms were small but comfortable and the breakfast was good. Just a little quickie with the elevator situation. Overall I highly recommend this hotel.
