Ratings based on 519 Verified Reviews

4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 26 Nov 2024
amazing stay, staff members are every helping and friendly. very clean and relaxing room. i definitely coming back here.
5 out of 5
by A verified traveler

Posted 4 Nov 2024
Staff was incredibly helpful and friendly
Comment from Hotel Management
15 Nov 2024 by Guest Relations team, Hotel Management
Dear Haylee, It was an absolute pleasure to welcome at the Sofitel Paris Arc de Triomphe, Please come back as many times as you wish.With our kindest regardsThe Sofitel Team
5 out of 5
by A verified traveler

Posted 29 Sep 2024
Very quiet and clean.. the beds and bed linen very comfortable .. hotel personnel is helpful and quick.. hotel is ideally located .. for those who enjoying walking great location and also close to transport.. I would certainly go back my stay was for 8 nights and really no complaints .. even had a room on last floor with access to a little terrace … very Parisian!!
Comment from Hotel Management
30 Sep 2024 by Guest Relations team, Hotel Management
Dear Gary,We very much appreciate your comments regarding your stay at the Sofitel Paris Arc de Triomphe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
5 out of 5
by A verified traveler

Posted 26 Sep 2024
Excellent Hotel. Very clean. Updated & modern. Very friendly and helpful staff. Highly recommended.
Comment from Hotel Management
30 Sep 2024 by Guest Relations team, Hotel Management
Dear Sheila,We very much appreciate your comments regarding your stay at the Sofitel Paris Arc de Triomphe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
5 out of 5
by A verified traveler

Posted 23 Sep 2024
Very lovely facility staff great
Comment from Hotel Management
30 Sep 2024 by Guest Relations team, Hotel Management
Dear Mary,We very much appreciate your comments regarding your stay at the Sofitel Paris Arc de Triomphe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
5 out of 5
by A verified traveler

Posted 16 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Guest Relations team, Hotel Management
Dear Hong,We very much appreciate your comments regarding your stay at the Sofitel Paris Arc de Triomphe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
5 out of 5
by A verified traveler from Scottsdale

Posted 18 Aug 2024
Wonderful smooth stay
Comment from Hotel Management
30 Sep 2024 by Guest Relations team, Hotel Management
Dear Shigeki,We very much appreciate your comments regarding your stay at the Sofitel Paris Arc de Triomphe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
3 out of 5
by A verified traveler

Posted 16 Aug 2024
Amazingly this Hotel is in the heart of Paris and close to everything I would rate everything 5* until I tried there food in the restaurant I recommend yo save your money and eat outside. When I first walked in I could see the name Christian apparently he’s the head chef of this beautiful hotel, by the way I don’t think anyone eats there as the restaurant was always empty so that’s a big sign I’m still trying to figure out why the food is so expensive.
Comment from Hotel Management
30 Sep 2024 by Guest Relations team, Hotel Management
Dear Mohammed,We very much appreciate your comments regarding your stay at the Sofitel Paris Arc de Triomphe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Jul 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Jul 2024