Ratings based on 380 Verified Reviews

4.2 out of 5
89% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Sep 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Aug 2024
5 out of 5
by A verified traveler

Posted 16 Aug 2024
Right next to the metro, but can be a little noisy Clean. Friendly staff, well equipped No air-conditioning. But can request a big fan
3 out of 5
by A verified traveler

Posted 13 Aug 2024
Room hadnt been dusted in a long time and the floors werent very clean/were sticky. Otherwise a good spot. Dont get a room beside the mainstreet as it is quite loud.
1 out of 5
by A verified traveler

Posted 15 Jun 2024
The worst experience ever! The room was not clean, with stains on the bed, towels, pillow sheets, and curtains. We even found bugs throughout the room, including in the ceiling lamp, and a butterfly flying inside. The manager's response to our concerns was rude and unhelpful. Despite showing him pictures of the issues, he refused to check us out and offered a different room, which was also dirty. The hotel refused to refund us the rest of the nights despite the fact that the problems were caused by them. I guess that’s how they do business! Steeling people’s money! We ended up leaving the hotel and booking a different one. Im so glad we did! Otherwise it would ruin my whole trip! I do not recommend this hotel due to the unacceptable cleanliness and the unprofessional behavior of the staff.
2 out of 5
by A verified traveler

Posted 26 Mar 2024
Check in is terrible. When I arrived at 10:30 pm. Front desk was closed. No sign at front desk and I was looking for staff. I finally found out check machine near the entrance. It instructs guests to enter reservation number, but I didn’t get any reservation number. After I made reservation on Expedia site, I did not get any email from hotel stall. I put Expedia confirmation No three time but didn’t work as I expected. On the board side of the machine, it says 4 telephone number if problem happens, I tried some calls and the number written in small letter finally went through. The staff appeared in five minutes after the call, though he seemed apparently drunk and didn’t speak English.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Oct 2023 on Hotels
5 out of 5
by A verified traveler

Citos in Paris Fall of 2023.

Posted 23 Sep 2023 on Hotels
We loved our stay in Paris. Emmanuel at the front desk was very nice. We arrived on a Sunday and we thought front desk was closed. But oh nice surprise, Emmanuel was there, and actually FD is open, so Hotels.com please update the information. The access at transportation was a major plus plus. The apartments are right in front crossing the street. RER B station is right there. This is the train that comes directly from the CDG international airport.It takes less than an hour to get from there.The neighborhood around is OK. There are lot of restaurants, a good bakery in front. Also there is a good super market next to train station. Fortunately, at this time of September the weather was perfect. So, dont need AC. Now if you come in summer you have to think about it. But, i think the majority of 2 or 3 stars of accommodations in France do not have AC. I will strongly recommend these apartments. Hotels.com was an easy way to do the arrangements. Great.
4 out of 5
by A verified traveler

Posted 11 Sep 2023
Good location for public transport to central Paris
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jun 2023 on Hotels
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