Ratings based on 1,139 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jan 2025
by A verified traveler
Posted 15 Jan 2025
Great view!
by A verified traveler
Posted 15 Jan 2025
It’s good
by A verified traveler
Posted 12 Jan 2025
Great location and amazing staff!
by A verified traveler from BRAMPTON
Posted 11 Jan 2025
The hotel is situated right at the heart of the iconic Eiffel Tower. Great restaurants nearby and close proximity to train station. Excellent staff!
by A verified traveler
Posted 11 Jan 2025
by A verified traveler from Homeasted
Posted 10 Jan 2025
perfect
by A verified traveler
Posted 10 Jan 2025
The Pullman has phenomenal views of the Eiffel Tower and the staff were extremely friendly and welcoming to myself and my wife who did not speak French very well.
Cons:
- The room had some visible damage to the walls near the carpet. Not consequential but was very visible.
- No division between the shower and the rest of the bathroom (No shower curtain or glass wall or elevated bump to keep the water centralized in within the shower area. This meant that water could potentially get everywhere.
- Not the fault of the hotel however GPS directions kept wanting to take me down the wrong way on a one-way street leading to the lobby.
- Parking is not included and is off another road. Although it is underground and links directly to the hotel, it is not an included charge.
Pros:
- if you get a room that has a view of the Eiffel Tower, you will not be disappointed. The view and light show at night is amazing.
- Within walking distance of local transit and the tower as well as several other areas for tourists
- The food from room service was exceptionally good. We ordered a pastry plate and the fruit plate was full of very fresh items and had zero issues. (Note: Apple juice is not the same as apple juice in North America)
Other Notes:
- Room service can get quite busy and they may take longer than anticipated so be prepared.
- The attached restaurant to the hotel is great however it is pricy. There are some great options around the hotel that are budget friendly.
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by A verified traveler
Posted 8 Jan 2025
In my opinion, this hotel is unprofessional and dishonest. I prepaid for the room through Expedia. However, at the time of checkout I noticed an unauthorized charge of $860 for the room stay. When I informed the hotel about it I was assured that the charges would be removed. To date the charges have not been removed and despite multiple attempts to contact the hotel I have not received a response. Now I am forced to file a formal dispute with my credit card company to have these unauthorized charges removed.Beware of staying at this hotel. Terrible experience.
by A verified traveler
Posted 8 Jan 2025
Uniquely placed and walkable
