Ratings based on 956 Verified Reviews
3.4 Room cleanliness
3.3 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Oct 2024
Comment from Hotel Management
10 Oct 2024 by La réception, Hotel Management
Bonjour Shamsudeen, je vous remercie chaleureusement pour avoir pris le temps de laisser une note.Bien cordialement
by A verified traveler
Posted 25 Sep 2024
It said it had air conditioner but it wasn't working in any room apperantly in ours it wasn't
Comment from Hotel Management
27 Sep 2024 by La réception, Hotel Management
Good afternoon Astral, I thank you for your review. During that period the air conditioning is switch off because of the low temperature in Autumn. Now it is time for heat in the rooms.I thank you for your understanding
by A verified traveler
Posted 19 Jul 2024 on Hotels
Comment from Hotel Management
23 Aug 2024 by La réception, Hotel Management
Merci Catherine pour cette merveilleuse note!N'hésitez pas à revenir nous voir pour un prochain séjour.Bien cordialement
by A verified traveler
Posted 30 Jun 2024
Cleaner did not close our door properly
The receptionist gave a key and that was it, no welcome or anything
Room had been tired but not cleaned
Dirt on the bed sheets and towels
Dusty room
Comment from Hotel Management
23 Aug 2024 by La réception, Hotel Management
Hello, thank you for your comment. Your comment helps us to improve and please know that we are sorry for the inconvenience. Best regards
by A verified traveler
Posted 30 Jun 2024
Not breakfast include as well parking lot
Comment from Hotel Management
23 Aug 2024 by La réception, Hotel Management
Hello, The breakfast and parking are not include, you can add them at the check in.Best regards
by A verified traveler
Posted 3 Jun 2024 on Hotels
Very dirty and run down property. Location is good for accessing buses etc as well as having a lot of restaurants and groceries as well. But the property itself is old and poorly maintained. Requested for a non smoking room but were given a room reeking with smoke odour. No option for changing towels as the hotel changes them only after a 3 night stay. Hotel staff are indifferent and couldn’t care less about guests. A lot of shady people walking in and out. Room windows have slots letting in outside air which made us freeze during our stay as there wasn’t even a duvet provided. No toileteries including hand soap. Had to use the body wash from shower for washing hands. Expect very little from this place. You get just a bed and a toilet. Nothing more. Avoid by all means
by A verified traveler
Frustrating experience
Posted 19 May 2024 on HotelsWe got there one night early around midnight and they were able to accommodate us with the rooms however they would not accept card payment and wanted cash only. I requested to add it to the final bill but refused. We had to go and find an ATM and pay cash. The bathroom was not clean but, then, it was seen to from the next day. The cash payments were demanded for the next 2 nights, cos their internet was down. The night staff were helpful but the day lady staff was unfriendly and very argumentative and not prepared to reason. I stayed calm and on the last day, she calmed down and offered us 2 for 1 breakfast. I smiled and accepted. The parking was an issue too, I can only say it served our purpose but nothing to write home about.
Comment from Hotel Management
27 May 2024 by Oumar B., Hotel Management
Hello Nanoobhai, thank you for taking the time to leave a comment. I can confirm that we were not lucky from the Friday of the long weekend of the Ascension, our entire internet system broke down. So even the POS didn't work for credit card payments, we only had to take cash payments. We are sorry for the inconvenience but fortunately the IT department helped us out on Monday 13/05 and everything went back to normal. Please know that we are happy to have welcomed you to our hotel. I hope we will have the opportunity to see you again... in better conditions and without computer breakdowns above all. Sincerely,
by A verified traveler
Pleasant hotel easily accessed from the city.
Posted 31 Mar 2024 on HotelsWe loved this cute little hotel. It is 2* so you know it is going to be basic, but it was perfect for us. It is directly opposite a bus stop and easy to get in and out of the city on the RER train and local bus. The microwave in Reception was great and with Aldi and McDonald's also opposite we were well served for food. The price is reasonable and the room comfortable. There was no sign of a heater in the room though so in the Winter it might get a bit chilly.
Comment from Hotel Management
4 Apr 2024 by La réception, Hotel Management
Hello Ruth, thank you very much for this kind message. Know that our team is happiest when our customers are satisfied. Indeed, our hotel is a small 2 star but we do our best to keep it clean. We are also fortunate to have public transport and restaurants nearby. Do not hesitate to contact us during your next stay in Paris. Yours sincerely,
by A verified traveler
Posted 10 Mar 2024
I had to complain before my beddings were changed.
Comment from Hotel Management
4 Apr 2024 by La réception, Hotel Management
Hello, thank you for taking the time to leave a comment and a rating. If you notice when you arrive that something is wrong, do not hesitate to come and talk about it at the reception. However, during your stay the sheets are only changed every 3 days, so in an eco-responsible approach, you have the possibility that the room is not made. Yours sincerely,
by A verified traveler
Posted 15 Oct 2023
I liked the Staff.
Comment from Hotel Management
7 Dec 2023 by Oumar B., Hotel Management
Hello Najwa, Thank you very much for your note and your review.Best regards
