Ratings based on 968 Verified Reviews

4.0 out of 5
78% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 22 Nov 2024
Was about 20 minutes from the airport. Area looked very scary and out of the way with a market across the road in large car park and walking through there at night time had lots of rodents which thankfully were not seen in the hotel. Hotel tried to take a security deposit without notification from my card despite opting for pay at property which was stopped by my bank. although we checked in online we still had to wait in line to receive room key and then pay deposit on arrival. rom only had 3 towels although booked for 4 guests but was quickly resolved. Refreshments such as soups and drinks were available to purchase when kitchen was closed was €5 for a fanta. room was spacious enough for 4 and room had kettle and coffee maker but paper cups and not enough milk and sugar for more than 2 people. bottle of water was supplied. curtain divider in room was good. lifts were could comfortably fit 4 people and they were both working and quick. Metro was about a 10 minute walk which was surrounded by shops and restaurants. There is a large Supermarket within walking distance inside a shopping centre but the other shops in there looked abandoned. Wasn't the worst place to stay.
3 out of 5
by A verified traveler

Posted 15 Nov 2024
The hotel itself is okay, but the location and surroundings are terrible—unsafe and unpleasant-smelling. We have two kids with us, and it did not feel safe. There are homeless people everywhere, especially by the metro station. Metro station about 10 minutes walk. Across from the hotel, there is a parking lot full of old, parked cars where people live.
5 out of 5
by A verified traveler

Posted 4 Nov 2024
Better stay
5 out of 5
by A verified traveler

Posted 2 Nov 2024
The hotel room is spacious and well equipped. The bed is comfortable. It is close to metro line with easy access to Paris city centre
4 out of 5
by A verified traveler

Posted 27 Oct 2024
Nice room, friendly staff.
3 out of 5
by A verified traveler

Posted 7 Oct 2024
The hotel it’s self was average and okay, but the area around it was a bit sketchy. We went out to find something to eat and due to the homeless laying around and people of concern wondering around, we ended up returning to the hotel and ordering in. We did not feel safe walking down the street suggested by the hotel staff to find food, which not much was open and/or were serving food at the time anyways.
5 out of 5
by A verified traveler

Posted 16 Sep 2024
The staff were amazingly helpful and knowledgeable of what to do in Paris and how to get around. The room was nice and clean. The area is a bit dirty but it's safe and within walking distance to Metro Line 9.
4 out of 5
by A verified traveler

Posted 15 Sep 2024
Staff was very helpful with my luggage that was delivered by the airlines.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Sep 2024
2 out of 5
by A verified traveler

Posted 17 Aug 2024
The staff was not welcoming from arrival. The hotel room was not well clean. The pictures are outdated and do not properly reflect how the property looks in 2024.