Ratings based on 963 Verified Reviews
4.3 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Dec 2024
I paid in cash at the reception and was asked to give credit card details.
After check out I was charged on my credit card as well. I ended up paying twice for my stay here.
Comment from Hotel Management
27 Dec 2024 by B CHABANE , Hotel Management
Dear Swapnil,Thank you for your feedback following your stay in our establishment. On the same day, December 6, 2024, the amount was credited to your card.Please do not hesitate to contact us for further information.Best regards
by A verified traveler
Posted 20 Dec 2024
n/a
Comment from Hotel Management
27 Dec 2024 by B CHABANE , Hotel Management
Chère Sophie,Nous vous remercions d'avoir pris le temps de nous laisser un commentaire suite à votre séjour dans notre hôtel. A la vue de celle-ci nous comprenons que vous n'ayez pas été totalement satisfaite et nous nous en excusons. N'hésitez pas à nous partager les raisons de votre insatisfactions.Dans cette attentes,Bien cordialement,
by A verified traveler
Posted 23 Nov 2024
This is a tres stylish mid-century marvel, but it's a bit of a walk from the CDVal. The only dining option was an overpriced buffet. The pool was small but functional, the gym worked out fine. - both stylish. Iconic hotel. A short hop from the truly horrific round Terminal 1. Leave a lot, a lot of time to check in there, and don't just join any line hoping it's security. The hotel is cute.
Comment from Hotel Management
27 Dec 2024 by B CHABANE , Hotel Management
Dear Luitzen,We thank you for your opinion and points of improvement concerning your stay in our establishment.We will share your opinion with all our teamsBest regards
by A verified traveler
Posted 19 Nov 2024
Perfect place to stay close to the airport. Very friendly and helpful staff
Comment from Hotel Management
27 Dec 2024 by B CHABANE , Hotel Management
Dear Tomas,Thank you for taking the time to leave us your comments following your stay in our hotel. We are delighted that you were satisfied. We will share your comments with all our teams.Yours sincerely
by A verified traveler from Astoria
Posted 15 Nov 2024
It was close to the airport. The bed was comfortable and the room was quiet.
Comment from Hotel Management
27 Dec 2024 by B CHABANE , Hotel Management
Dear Loren,Thank you for taking the time to leave us your comments following your stay in our hotel. We are delighted that you were satisfied. We will share your comments with all our teams.Best regards,
by A verified traveler
Posted 20 Oct 2024
by A verified traveler
Posted 5 Oct 2024
Convenient for airport
by A verified traveler from Brossard
Posted 19 Sep 2024
Very nice view
Comment from Hotel Management
26 Sep 2024 by BCHABANE , Hotel Management
Dear Patrick,We very much appreciate your comments regarding your stay in our hotel.It's always a pleasure to receive positive feedback. I will share your comments with our team. Best regards
by A verified traveler
Posted 18 Sep 2024
Comment from Hotel Management
25 Oct 2024 by BCHABANE , Hotel Management
Merci Grady pour cette belle notationAu plaisir de vous recevoir de nouveauBelle journée
by A verified traveler
Posted 10 Sep 2024 on Hotels
the room was dirty, the bathroom door was stuck. the overall look of the room was old
Comment from Hotel Management
18 Sep 2024 by BCHABANE , Hotel Management
Dear Janel,Thank you for taking the time to tell us about your experience in our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best regards
