Ratings based on 731 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Guatemala
Posted 15 Oct 2024
The connectivity was a great plus
Comment from Hotel Management
20 Oct 2024 by Chiara, Front Office Team, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 9 Sep 2024
Lovely hotel, it was a little further out than I thought but that’s my fault. Clean modern and comfortable for a night or two away!
Comment from Hotel Management
15 Sep 2024 by Arthur Corbin, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 4 Sep 2024
Comment from Hotel Management
15 Sep 2024 by Arthur Corbin, Hotel Management
Madame,Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris Bercy Bibliothèque.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs
by A verified traveler
Posted 2 Sep 2024
Very kind people
Comment from Hotel Management
15 Sep 2024 by Arthur Corbin, Hotel Management
Dear Guest,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bercy Bibliothèque. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
by A verified traveler
Posted 1 Sep 2024
It's a quiet, well-kept hotel quite near some railway stations (including Bercy, which I used) and the Jardin des Plantes, which I visited.
Comment from Hotel Management
15 Sep 2024 by Arthur Corbin, Hotel Management
Dear M John,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bercy Bibliothèque. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
by A verified traveler
Great hospitable staff & superb breakfast!
Posted 18 Aug 2024 on HotelsThis was our first hotel stay in Paris & it was well-within walking distance to Bercy Arena and very Olympic-friendly of an area; it was very conveniently situated close to the metro which was great for us; the breakfast buffet was absolutely incredible & we were hard-pressed to find any other that could compare the rest of our time in France; the hotel room was difficult to cool, so it was a bit stuffy at times but our beds were quite comfy; the key card for lift use was something to get used to, but it was manageable not to mention a good safety feature; the staff were all overwhelmingly friendly, helpful and kind—-we are keeping Mercure hotels on our go-to list in our future travels.
Comment from Hotel Management
28 Aug 2024 by Chiara, Front Office Team, Hotel Management
Dear guest,We very much appreciate your comments regarding your stay at our establishment. It is always a pleasure to receive positive feedback, espcially in regards of the breakfast, which is served every morning filled with fresh, local and high-quality products. I will share your comments with our team for I am sure that this feedback will serve as an encouragement to all of our staff; as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
by A verified traveler
Posted 4 Aug 2024 on Hotels
Comment from Hotel Management
15 Sep 2024 by Arthur Corbin, Hotel Management
Madame Julie,Nous vous remercions pour vos commentaires suite à votre séjour au Mercure Paris Bercy Bibliothèque.Nous sommes ravis que vous ayez apprécié notre hotel récemment rénové, son emplacement avantageux et ses prestations. En espérant vous retrouver au plus vite lors d'un prochain séjour, Cordialement,
by A verified traveler
Posted 31 Jul 2024
Great friendly check in staff. Steps to the Metro. Clean cool room and a sanctuary from the Paris Games heatwave. Well done Mercure Paris Bibliotheque
Comment from Hotel Management
15 Sep 2024 by Arthur Corbin, Hotel Management
Dear Mrs Karen,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bercy Bibliothèque. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
by A verified traveler
How to sleep in Paris 🙂
Posted 20 Jul 2024 on HotelsComment from Hotel Management
15 Sep 2024 by Arthur , Hotel Management
Dear Guest,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bercy Bibliothèque. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
by A verified traveler
Posted 2 Jul 2024
very good services
