Ratings based on 949 Verified Reviews

4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 30 Sep 2024
Nicce stay
Comment from Hotel Management
7 Oct 2024 by Suzan, Hotel Management
Hello, THank you for taking the time to write about your experience at our hotel. we were so happy to welcome you for your stay in Paris.
5 out of 5
by A verified traveler

Posted 25 Sep 2024
This was a nice boutique hotel, away from many of the tourist attractions but with good transportation nearby. Several good, small restaurants were available close by as was a grocery store. the staff was extremely helpful.
Comment from Hotel Management
25 Sep 2024 by Marie - Responsable des Opérations, Hotel Management
Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay at our boutique hotel and appreciated the nearby amenities. It’s wonderful to know that our location and convenient transportation options worked well for you. Our team always strives to provide helpful and attentive service, so we're thrilled to hear that we met your expectations. We hope to welcome you back again soon!
5 out of 5
by A verified traveler

Posted 20 Sep 2024
Excelente locacion and atention
Comment from Hotel Management
21 Sep 2024 by Suzan, Hotel Management
Hello, Thank you so much for choosing our hotel and for taking the time to leave us theses kind words. We are so happy you had a nice stay among us. Hope to see you again. Best regards,
5 out of 5
by A verified traveler

Posted 14 Aug 2024 on Hotels
Comment from Hotel Management
21 Sep 2024 by Suzan, Hotel Management
Hello, Thank you so much for choosing our hotel and for taking the time to leave us theses kind words. We are so happy you had a nice stay among us. Hope to see you again. Best regards,
5 out of 5
by A verified traveler

Posted 24 Jul 2024
The property was a described. The staff were very polite and helpful. Breakfast was good and the locatio n was very good. We could reach all locations easily. I will stay there again and would recommend very highly.
Comment from Hotel Management
1 Aug 2024 by Marie - Responsable des Opérations, Hotel Management
Thank you so much for your positive feedback! We are delighted to hear that you found our property as described, and that our staff was polite and helpful. It's great to know that you enjoyed the breakfast and found our location convenient for exploring the area. We look forward to welcoming you back in the future and we greatly appreciate your high recommendation. See you again soon!
4 out of 5
by A verified traveler

Posted 10 May 2024
Highly recommendable. The staff is very friendly and helpful. The lobby looks a bit dated, but overall the room was spacious and the location great.
Comment from Hotel Management
23 May 2024 by Laura, Hotel Management
Dear Maria Angeles, Thank you for sharing your positive experience! We're delighted to hear that you enjoyed the spacious and comfortable room, as well as the location. It's great to know that our staff made your stay enjoyable. We look forward to welcoming you back for a longer visit soon! Warm regards, Le Patio Bastille Team
3 out of 5
by A verified traveler

Posted 21 Apr 2024
Rooms quite cold and people can se directly into your room from the courtyard because no adequate curtains. Breakfast not great. Beds are comfortable.
Comment from Hotel Management
13 May 2024 by Marie - Responsable des Opérations, Hotel Management
Dear Catrina,Thank you for sharing your feedback. It's disappointing to hear that the rooms were cold and lacked privacy due to inadequate curtains. We'll definitely look into improving these aspects to ensure a more comfortable and private stay for our guests. We apologize that the breakfast didn't meet your expectations, and we'll take your comments into consideration to enhance the dining experience. We're glad to hear that you found the beds comfortable and hope that despite the shortcomings, you were able to enjoy your stay with us.
3 out of 5
by A verified traveler

Posted 14 Apr 2024 on Hotels
Comment from Hotel Management
19 Apr 2024 by Marie Responsable des opérations, Hotel Management
Cher Anthony,Nous vous remercions d'avoir pris le temps de nous évaluer. Votre retour est important pour nous, même s'il n'est pas accompagné de commentaires détaillés. Nous sommes désolés de constater que votre expérience n'a pas été à la hauteur de vos attentes.Nous tenons à vous assurer que votre satisfaction est primordiale pour nous. Si vous avez des suggestions ou des préoccupations spécifiques que vous souhaitez partager, n'hésitez pas à nous contacter directement. Nous sommes là pour écouter et travailler avec vous pour améliorer nos services.Nous espérons avoir l'opportunité de vous accueillir à nouveau à l'avenir et de vous offrir une expérience qui surpassera vos attentes.Cordialement,
4 out of 5
by A verified traveler

Posted 28 Jan 2024 on Hotels
Comment from Hotel Management
1 Feb 2024 by Marie, Hotel Management
Dear A,Your satisfaction is our greatest reward, and your positive comments serve as encouragement for our entire team. We consistently strive to provide quality service, and it is gratifying to know that we achieved this goal during your stay.We hope to have the opportunity to welcome you again soon. Please feel free to share your preferences or specific needs so that we can make your next visit equally memorable.Once again, thank you for choosing our hotel, and we look forward to seeing you again.
5 out of 5
by A verified traveler

Posted 19 Dec 2023
Comment from Hotel Management
1 Feb 2024 by Marie, Hotel Management
Cher Selyn,Un immense merci pour votre évaluation parfaite de 5/5 ! Nous sommes ravis d'apprendre que votre séjour parmi nous a répondu à toutes vos attentes, et nous sommes honorés d'avoir contribué à rendre votre expérience aussi agréable.Votre satisfaction est notre plus grande récompense, et vos commentaires positifs sont une source d'encouragement pour toute notre équipe. Nous mettons constamment tout en œuvre pour offrir un service de qualité, et il est gratifiant de savoir que nous avons atteint cet objectif lors de votre séjour.Nous espérons avoir l'opportunité de vous accueillir à nouveau bientôt. N'hésitez pas à nous faire part de vos préférences ou besoins spécifiques pour que nous puissions rendre votre prochaine visite tout aussi mémorable.Encore une fois, merci d'avoir choisi notre hôtel, et nous sommes impatients de vous revoir.Bien à vous,