Ratings based on 986 Verified Reviews
3.4 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Nov 2024
Great hotel
Comment from Hotel Management
16 Nov 2024 by Sarah, Hotel Management
Dear Inna thank you for your comment, we hope to see you againSincerely Sarah.
by A verified traveler from los angeles
Posted 1 Oct 2024
The rate is low, and the staff were helpful - that's the good part.
The property entrance is hidden, which can be a safety issue if you're arriving after dark by public transport (although Uber will drop you at their front door).
The carpet and bedsheets were stained, and there was a strong cigarette smoke smell in the room; there were hairs on the bed, so it hadn't been cleaned properly.
Comment from Hotel Management
2 Oct 2024 by JAE, Hotel Management
Dear Guest,Thank you for your feedback and for highlighting the helpfulness of our staff and the affordability of our property. We sincerely apologize for the cleanliness issues you encountered, including the stained carpet, bedsheets, and the smell of smoke. This is not the standard we strive for, and we will address these concerns immediately with our housekeeping team.We also understand your concern regarding the entrance visibility and will review how we can improve this for the comfort and safety of our guests. Your feedback is invaluable as we work to enhance our services.Best regards,JUNIA VINCENT
by A verified traveler
Posted 15 Jun 2024
Comment from Hotel Management
9 Jul 2024 by JAE, Hotel Management
Bonsoir,Merci pour votre avis. Nous regrettons que votre expérience n'ait pas entièrement répondu à vos attentes. Vos commentaires sont précieux et nous aiderons à améliorer nos services. Nous espérons avoir l'opportunité de vous offrir une meilleure expérience lors de votre prochain séjour.Cordialement,JUNIA VINCENT
by A verified traveler
Posted 28 Apr 2024 on Hotels
Comment from Hotel Management
6 May 2024 by JAE, Hotel Management
Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Cordialement, Junia
by A verified traveler
Ok for the price
Posted 14 Apr 2024 on HotelsHotel is ok for the price. Staff are very helpful however we had to get a taxi but was charged 70 euros from the hotel to Lafayette Shopping center in Paris.
Breakfast buffet is ok but could be better
Comment from Hotel Management
16 Apr 2024 by JAY, Hotel Management
Good morning,Thank you for your comment, we are delighted that you enjoyed your stay, we apologize for the inconvenience regarding the cab, we are not responsible for the rates set by the cab.The amount you paid is the basic rate.We hope to see you again soon.Yours faithfullyJUNIA VINCENT
by A verified traveler
Posted 4 Mar 2024
You get what you pay for
Comment from Hotel Management
8 Mar 2024 by Prosper, Hotel Management
Dear Mr Ricardo,Many thanks for taking the time to share with us your precious opinion about your stay at the Kyriad hotel.We were more than glad to welcome you among us.Your complete satisfaction is a priority for us in order to offer you a perfect quality of services.Thank you again for your time and we hope to see you again soon at the Kyriad Hotel.Prosper
by A verified traveler
Posted 27 Jan 2024 on Hotels
Comment from Hotel Management
20 Feb 2024 by JAE, Hotel Management
Bonjour, ALLANMerci d'avoir choisi notre hôtel, revenez quand vous voulez ! On a pleins de surprises en préparation.Cordialement,JUNIA VINCENT
by A verified traveler
Posted 22 Jan 2024 on Hotels
Very tired - in need of a refurb. Fair for price paid
Comment from Hotel Management
20 Feb 2024 by JAE, Hotel Management
Bonjour Gina, Merci beaucoup pour cet avis ! Dans un souci constant d'améliorer la qualité de nos services, nous allons transmettre votre retour à nos équipes ! En espérant vous revoir prochainement.Cordialement,JUNIA
by A verified traveler
Posted 1 Dec 2023
Comment from Hotel Management
26 Dec 2023 by rakhad, Hotel Management
Bonsoir,Nous vous remercions d'avoir partagé votre note.Cordialement
by A verified traveler
Fawlty Towers
Posted 16 Oct 2023 on HotelsGet what you pay for though this was an expensive expense for the room we got. Dated. In desperate need for some paint. Room was cleaned daily and as good as they can but.... As we were there over a weekend they had a buffet. Find a local steakhouse. Not tempted by the breakfast. 5 out of 10 is a good score and that i give as there was free parking!
Comment from Hotel Management
22 Oct 2023 by JAE, Hotel Management
Good morning,Thank you very much for this great note and for your comment. We can't wait to see you again so you can try out our new products! See you soon at Kyriad leblancmesnil.Best regardsJUNIA VINCENT
