Ratings based on 978 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
28 Oct 2024 by InterContinental Paris le Grand, Hotel Management
Dear Susan,Thank you for your feedback!We’re pleased that certain aspects of your stay met your expectations, though it sounds like there were areas we could improve.Please feel free to share any additional details so we can enhance your experience on your next visit.We hope to welcome you back and provide a stay that fully meets your expectations.Best regards,InterContinental Paris le Grand
by A verified traveler
Posted 18 Oct 2024
Luxurious, great location , great staff
Comment from Hotel Management
21 Oct 2024 by InterContinental Paris le Grand, Hotel Management
Dear Joel,Thank you for your kind words!We're thrilled to hear that you found our hotel luxurious and that our location and staff met your expectations. YYour satisfaction is our priority, and we hope to welcome you back for another exceptional stay.Best regards,InterContinental Paris Le Grand
by A verified traveler
Posted 12 Oct 2024
The rooms are a little small and the shower felt like the shower in a three star hotel it high aa high extended tub that made it difficult and a little bit scary to climb in and out of the shower. Besides the size of the room and the quality of the bathroom. Everything else was five star, both in terms of the common areas as well as the staff and service levels throughout.
Comment from Hotel Management
14 Oct 2024 by InterContinental Paris le Grand, Hotel Management
Dear Rick,Thank you for taking the time to share your experience with us.We're glad to hear that you found our common areas and staff to be of five-star quality.We understand that room size and bathroom facilities can impact your overall experience, and we appreciate your feedback regarding the shower design.Your insights are invaluable as we continuously strive to enhance our guests' experiences.We hope to have the opportunity to welcome you back and provide you with an even more enjoyable stay.Sincerely,InterContinental Paris Le Grand
by A verified traveler
Posted 10 Oct 2024
Beautiful hotel. Gorgeous view of opera. Perfect Paris location.
Comment from Hotel Management
10 Oct 2024 by InterContinental Paris le Grand, Hotel Management
Dear Julie,Thank you for your wonderful feedback!We are delighted to hear that you had a 5/5 experience with us and that everything met your expectations.It's always a pleasure to welcome you, and we look forward to making your next stay just as exceptional.Sincerely,InterContinental Paris Le Grand
by A verified traveler from New York
Posted 9 Oct 2024
Nice stay. But the room was pretty small.
Comment from Hotel Management
9 Oct 2024 by InterContinental Paris le Grand, Hotel Management
Cher Alain,Merci d'avoir partagé votre expérience avec nous.Nous sommes ravis que votre séjour ait globalement répondu à vos attentes avec une note de 4/5, mais nous notons également qu'il reste des points à améliorer.Nous veillerons à prendre en compte votre note pour que votre prochaine visite soit encore plus agréable.Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement.Cordialement,InterContinental Paris Le Grand
by A verified traveler from San Gabriel
Posted 20 Sep 2024
Room lightning system did not work properly at first . Could not turn on bathroom room light or bedside side lamp if the overall room switch was off ( important when going to the bed trying to sleep). The hair dryer did not function properly and needed calls to fix twice.
Overall room was small for amount of cost felt more like ordinary 3 star room rather than 4/5 star level
Comment from Hotel Management
23 Sep 2024 by InterContinental Paris le Grand, Hotel Management
Dear Douglas,Thank you for sharing your feedback with us.We apologize for the inconveniences you experienced with the lighting system and hair dryer in your room.Your comments are invaluable to us, and we will ensure these issues are addressed to improve our guest experience.We hope to have the opportunity to welcome you back and provide you with a stay that truly reflects the high standards of our hotel.Cordialement,InterContinental Paris Le Grand
by A verified traveler
Posted 6 Sep 2024
Comment from Hotel Management
9 Sep 2024 by InterContinental Paris le Grand, Hotel Management
Chère Solange,Nous vous remercions chaleureusement d'avoir partagé votre expérience 5/5 suite à votre séjour à l'InterContinental Paris le Grand !Nous sommes ravis de savoir que vous avez pleinement apprécié votre séjour et que nos services ont été à la hauteur de vos attentes.Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement pour un autre séjour mémorable.Cordialement,InterContinental Paris le Grand
by A verified traveler
Posted 23 Aug 2024
Exactly where you should stay in Paris for the first time.
Comment from Hotel Management
26 Aug 2024 by InterContinental Paris Le Grand, Hotel Management
Dear William,Thank you for your kind words!We're thrilled to hear that you found our hotel to be the perfect place for your first visit to Paris.We hope to welcome you back for many more memorable stays.Best regards,InterContinental Paris Le Grand
by A verified traveler from London
Posted 20 Aug 2024
Comment from Hotel Management
22 Aug 2024 by InterContinental Paris le Grand, Hotel Management
Dear Hiroshi,Thank you for your perfect rating!We're thrilled to know you had an exceptional experience with us.We look forward to welcoming you back for another great stay.Best regards,InterContinental Paris Le Grand
by A verified traveler
Posted 20 Aug 2024 on Hotels
Comment from Hotel Management
22 Aug 2024 by InterContinental Paris le Grand, Hotel Management
Dear Graydon,Thank you for your perfect rating! We're thrilled to know you had an exceptional experience with us. We look forward to welcoming you back for another great stay.Best regards,InterContinental Paris Le Grand
