Ratings based on 966 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Sep 2024
by A verified traveler
Posted 31 Aug 2024 on Hotels
This is a nice, no frills hotel. We arrived in Paris late in the evening and just needed somewhere for a night.
The beds were comfortable, the Wi-Fi worked well and the breakfast was perfectly fine.
by A verified traveler
Posted 26 Aug 2024
Dirty old hotel, bath painted, shower glass leaking and all floor was wet, toilet broken, duverts ripped, smelly and old. For breakfast no fruits and vegetables- almost nothing to eat. No parking! Disappointed!
by A verified traveler
Posted 18 Aug 2024 on Hotels
by A verified traveler
Posted 12 Jul 2024 on Hotels
by A verified traveler
Posted 3 Jul 2024
No working AC, broken shower. Unfriendly staff especially evening shift. Had worst experience of the hotel stay.
by A verified traveler
Posted 2 Jul 2024 on Hotels
by A verified traveler
Posted 2 Jul 2024
We had a terrible experience at this hotel. Their AC was broken. It was sooo hot.
I would like to get my money back.
by A verified traveler
Posted 24 Feb 2024 on Hotels
by A verified traveler
Posted 20 Feb 2024
THIS WAS THE WORST STAY EVER. We have booked a family room but upon check-in there were no rooms available so they have to split us into two tiny rooms. The front desk clerk refused to speak in english with us and I was luck I knew some french. Staff was always rude and unfriendly. We payed the whole stay at check-in and did not had any extra charges due. A couple days later the hotel charged my credit card I used to make my reservation, which was different from the one I paid the hotel charges, almost 500 USD extra. I tried to call the hotel many times, sent emails and never got a response back from them. Some of the calls I made they put me on hold for almost an hour. I still don’t have a resolution for this and I had to contact my credit card company to help with this dispute. IF YOU DONT WANT TO BE SCAMMED DO NOT STAY AT THIS PROPERTY.
Comment from Hotel Management
12 Jun 2024 by refund, Hotel Management
Dear Guilherme,Thank you for your patience. I have just started as front office manager.I apologize for any inconvenience caused. After reviewing your case, we have confirmed a charge of 431.73 that needs to be refunded to you.For security reasons, could you send me your credit card information via email h2730-om@accor.com.Thank you for your understanding.Best regards,Mohammed DAOUIFront Office Manager
