Ratings based on 941 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
Room was small, and the window was not correct, the cold air came continously in
Comment from Hotel Management
3 Nov 2024 by Carla, Hotel Management
Hello, we are sorry that your stay did not live up to your expectations. We look forward to welcoming you again, best regards,
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
14 Nov 2024 by christelle, Hotel Management
Bonjour,Merci d'avoir pris le temps de laisser une note. Nous sommes désolés que votre expérience n'ait pas été à la hauteur de vos attentes. Nous regrettons de ne pas avoir eu l’opportunité de connaître plus en détail les raisons de votre insatisfaction.Nous prenons très au sérieux tous les retours de nos clients afin d'améliorer constamment nos services. N'hésitez pas à nous contacter directement pour partager vos impressions, et nous serions heureux d'avoir l'opportunité de comprendre davantage vos préoccupations.Dans l'espoir de vous accueillir à nouveau et de vous offrir une expérience plus satisfaisante.Cordialement,
by A verified traveler
Posted 29 Oct 2024
Basic hotel. Minor in bathroom had problems , if you want coffee in the lobby it says there is a sign that you must ask for a cup at the reception desk, because there were not at the machine but not sign not clearly visible so lost my money, and reception person basically was not friendly about it. But if you want a just a room , a bed and a clean bathroom with a good shower that does the job.
Comment from Hotel Management
3 Nov 2024 by Carla, Hotel Management
Meric d'avoir laissé votre avis sur l'ibis paris porte d'orléans ! au plaisir
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
27 Oct 2024 by Samya, Hotel Management
Bonjour Rakhi, Je suis désolée d'apprendre que votre séjour n'ait pas été à la hauteur de vos exigences. Pourrions-nous en savoir plus sur ce qui n’a pas répondu à vos attentes durant votre séjour ? Vos retours sont précieux pour nous améliorer.
by A verified traveler
Posted 15 Sep 2024
Good
Comment from Hotel Management
27 Oct 2024 by Samya, Hotel Management
Hello Ghenadie, A big thank you for your feedback! We are really happy that you had a great time with us. Your satisfaction is what motivates us every day!We hope to see you again very soon!
by A verified traveler
Posted 25 Aug 2024 on Hotels
There is no coffee or tea setup on room . I paid for coffee.
Comment from Hotel Management
28 Aug 2024 by christelle, Hotel Management
dear customer,Thank you for taking the time to give us your feedback.Regarding the coffee indeed in ibis hotels we do not have this free service, you will find it in the upper range of our ACCOR group (Mercure, Novotel).We have a coffee machine available 24/24 at the reception.Beautiful daychristelle
by A verified traveler
Posted 24 Aug 2024 on Hotels
Comment from Hotel Management
26 Aug 2024 by christelle, Hotel Management
bonjour,Nous sommes surpris de recevoir votre note, pourriez vous nous donner plus de détails sur ce qui ne vous a pas plu, cela est très important pour nous.Merci et belle journée
by A verified traveler
Posted 28 Jul 2024
Easy check - in friendly staff, rooms are small but functional and comfy beds , enough for our resting needs .
Def we will stay again
Comment from Hotel Management
8 Aug 2024 by christelle, Hotel Management
dear guest,thanks you so much!Have a nice day!best regards
by A verified traveler
Great for budgeting in Paris, otherwise - OK
Posted 21 Jul 2024 on HotelsThe hotel staff are just 10/5 stars! They are very helpful and kind. The staff working from 17-20 July deserves a raise!!
Hotel is pretty basic, room for 3 people was tiny but for just laying the head down was grand. The beds were very comfy, only thing the mattress topper kept sliding during the night. Very clean bathroom, just a bit outdated.
BE AWARE OF PICKPOCETS. My bag was stolen in the lobby while playing “Connect Four” with my child. Even though it was left under my chair, I still didn't notice. I suppose if the hotel had security in the lobby would help reduce such incidents, but again -!it is a 2-star hotel and maybe, therefore, this service is not possible.
For the money hotel stay was worth it.
Basic but lovely breakfast. Same each morning but enough to leave with a full belly.
The last thing we wished to have explored better, was the metro station is a 10-minute walk away. Quiet a journey in the heat every day twice in our case. The surrounding area felt very safe, with lots of food places and mini shops to get what you need.
Would I go back? For budget hotels - yes, for location - no.
Overall - it was alright.
Comment from Hotel Management
8 Aug 2024 by christelle, Hotel Management
dear lady,Thank you for taking the time to share your experience.I remember very well what happened to you in the hall that day, it was me who was at the reception... we are really sorry:-(, this is sad indeed, it is difficult for us to control these ill-intentioned people... I hope you won’t hold it against us.Anyway, thank you very much for your great word about us, it makes us really very very very happy!!!! : -)I wish you a nice daychristelle
by A verified traveler
Posted 6 Jul 2024 on Hotels
Comment from Hotel Management
8 Aug 2024 by christelle, Hotel Management
bonjour,Nous sommes surpris de voir votre note sans aucun détail, pourriez vous nous dire ce qui s'est passé? Cela est très important pour nous.Belle journée
