Ratings based on 201 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
Location
Comment from Hotel Management
30 Oct 2024 by kld, Hotel Management
Bonjour Moti, merci beaucoup pour cette excellente note ! Nous sommes ravis que l’emplacement de notre hôtel ait contribué à rendre votre séjour agréable. C’est un plaisir de savoir que vous avez passé un bon moment parmi nous, et nous espérons vous accueillir de nouveau très bientôt.Cordialement,LamineAdjoint de DirectionIbis Budget Villemomble
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
27 Oct 2024 by kld, Hotel Management
Bonjour Antoine, un grand merci pour votre note parfaite ! Nous sommes ravis d'apprendre que vous avez passé un excellent séjour chez nous. Votre satisfaction est notre priorité, et vos retours positifs sont une belle récompense pour notre équipe. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt ! Cordialement, Lamine.
by A verified traveler
Posted 11 Sep 2024
The property was clean and quiet and secluded
Comment from Hotel Management
22 Sep 2024 by KLD, Hotel Management
Bonjour Claude,Merci pour votre commentaire ! Nous sommes ravis d'apprendre que vous avez trouvé l'hôtel propre, calme et bien situé. Votre satisfaction est notre priorité, et nous espérons vous accueillir à nouveau très bientôt pour un séjour tout aussi agréable.Cordialement,LamineRéceptionniste - Ibis Budget Villemomble
by A verified traveler
Posted 5 Sep 2024
Good
Comment from Hotel Management
8 Sep 2024 by kld, Hotel Management
Merci beaucoup pour votre note parfaite ! Nous sommes ravis que votre séjour ait été à la hauteur de vos attentes. Au plaisir de vous accueillir de nouveau très bientôt !Cordialement,LamineRéception
by A verified traveler
Posted 27 Aug 2024
The hotel looks new but feels like it was quickly built with little attention to finishing in the rooms.
The rooms are a testament to efficiency with not a square millimeter wasted. However impressive it might be, it can be a challenge if you have things like luggage with you, and even more so if you are taking the room for 3. There is no space for creature comfort here, and it is just a place for sleeping.
The breakfast was good, and the attendants were taking care of us very well, so a bright spot there.
The location close to the highway is convenient if you are coming or going from CDG, but the commercial zone it is located in doesn't feel very attractive at any time of the day. That said there is a restaurant close by.
In summary: A place to sleep close to CDG, but nothing to really enjoy about it.
Comment from Hotel Management
30 Aug 2024 by dana, Hotel Management
Thank you for taking the time to share your thoughts about your stay with us. We truly appreciate your detailed feedback.We’re glad to hear that you found our hotel well-located and that you enjoyed our breakfast and the attentiveness of our staff. Your compliments will be passed on to the team.However, we regret that the cleanliness of your room and the noise issues detracted from your overall experience. Your comfort is our top priority, and we understand how important these aspects are for a pleasant stay. Please rest assured that we will address these concerns with our housekeeping and maintenance teams to ensure that such issues do not occur in the future.Regarding the staff being overwhelmed, we apologize for any inconvenience this may have caused. We strive to provide prompt and efficient service, and we will take your feedback into account to improve our operations during peak times.We hope to have the opportunity to welcome you back in the future, perhaps in one of our quieter rooms, so that we can provide you with a more enjoyable stay.Best regards,DanaDirectrice
by A verified traveler
Posted 25 Aug 2024
Room size very very small , it’s really difficult to move from bed to bathroom. Very uncomfortable.
There were 2 bed & 1 bed was folded.
It’s very terrible condition.
Comment from Hotel Management
26 Aug 2024 by kld, Hotel Management
Hello,Thank you for taking the time to share your feedback. We are sorry to hear that the size of the room did not meet your expectations and made your stay uncomfortable. We understand that the limited space can be inconvenient, especially when traveling with others.We appreciate your comments and will work to improve this aspect to make your next visit more pleasant.Best regards,LamineReceptionist
by A verified traveler from Altamonte Springs
Posted 31 Jul 2024
I didn’t love it but it was okay. I have had many other amazing hotels and even motels that were better. The place was so tiny I couldn’t even walk in there. So small and they used 2 rooms for the bathroom. Overall it was illogical and the room was simply not arranged properly for maximum capacity.
Comment from Hotel Management
1 Aug 2024 by KLD, Hotel Management
Hello Sara,Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations.We understand that room size and layout are important for comfort, and we apologize that our arrangement did not suit your needs. Your comments are valuable to us and will be taken into consideration as we look for ways to improve our guest experience.We hope to have the opportunity to welcome you again in the future and provide a better experience.Best regards,LamineReceptionist, ibis budget Villemomble
by A verified traveler
Posted 13 Jul 2024
Awful customer service
Comment from Hotel Management
15 Jul 2024 by dana , Hotel Management
Guten Tag,Vielen Dank, dass Sie Ihre Erfahrungen mit uns geteilt haben. Es tut uns sehr leid zu hören, dass unser Kundenservice nicht Ihren Erwartungen entsprochen hat.Ihre Zufriedenheit ist uns sehr wichtig, und wir nehmen Ihre Kommentare sehr ernst. Wir werden mit unserem Team besprechen, was passiert ist, um die Probleme zu verstehen und schnell zu beheben.Wir hoffen, dass Sie uns eine weitere Chance geben, Ihnen den hochwertigen Service zu bieten, den Sie verdienen.Mit freundlichen Grüßen,Dana directrice
by A verified traveler
Posted 1 Nov 2023
Clean and affordable. Far from restaurants since the weather was cold.
Comment from Hotel Management
2 Nov 2023 by kld, Hotel Management
Good morning Mr. ALCOCER,Thank you for leaving a review following your stay at Ibis Budget Villemomble. We are delighted that you appreciated the cleanliness and comfort of the hotel.However, we are sorry that you did not find a restaurant to your liking near the hotel.See you soon at Ibis Budget Villemomble,Best regards,Lamine
by A verified traveler
Posted 13 Oct 2023 on Hotels
Comment from Hotel Management
14 Oct 2023 by kld, Hotel Management
Bonjour Monsieur Young Hwan,Nous vous remercions pour vos commentaires suite à votre séjour à ibis Budget Villemomble.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.Lamine Réceptionniste Ibis Budget Villemomble
