Ratings based on 308 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
Nice property, nice ppl
by A verified traveler
Posted 22 Oct 2024
by A verified traveler
Posted 19 Aug 2024 on Hotels
Comment from Hotel Management
26 Aug 2024 by Odile-Deputy manager., Hotel Management
Cher Anonymous,Merci pour votre retour ! Nous apprécions beaucoup votre note de 8/10. Pour nous aider à améliorer notre service, pourriez-vous nous indiquer ce qui a conduit à cette évaluation ? Vos commentaires sont précieux pour nous permettre d'identifier les points à améliorer et de continuer à offrir une expérience de qualité à nos invités.Merci d'avance pour votre aide !
by A verified traveler
Posted 18 Aug 2024 on Hotels
Comment from Hotel Management
26 Aug 2024 by Odile-Deputy manager., Hotel Management
Cher Anonuymous, Merci beaucoup pour votre excellent retour !Nous sommes ravis que vous ayez trouvé notre hôtel à la hauteur de vos attentes.Pour mieux comprendre votre expérience, pourriez-vous nous préciser ce qui vous a particulièrement satisfait et pourquoi vous avez attribué une note de 10/10 ? Vos commentaires nous aideront à continuer à offrir un service de qualité et à nous améliorer encore davantage. Merci,Odile-Adjointe de direction.
by A verified traveler
Posted 9 Aug 2024
No English channels, not very clean.
Comment from Hotel Management
26 Aug 2024 by Odile-Deputy manager., Hotel Management
Dear Aesha,Thank you very much for your comments. We are sorry to hear that your stay was disrupted by the lack of English channels in your room and by cleanliness issues. Of course, all our rooms have English channels. We will therefore send our technical team to find out why this was the case during your stay.We strive to offer a range of facilities and ensure high standards of cleanliness for all our guests. Your comment will be taken into account by our team in order to improve these aspects.We thank you for bringing this to our attention and look forward to providing you with a better experience in the future.Kind regards,Odile-Deputy manager.
by A verified traveler
Nice hotel
Posted 9 Aug 2024 on HotelsThis hotel was good they had air conditioning and the room was clean
Comment from Hotel Management
26 Aug 2024 by Odile-Deputy manager., Hotel Management
Dear Karen,Thank you for your feedback!We’re pleased to hear that you enjoyed the air conditioning and found the room clean.Your comfort is important to us, and we’re glad we could meet those needs. We hope to welcome you back to our hotel for another pleasant stay soon!Kind regards,Odile-Deputy manager.
by A verified traveler
Posted 27 Jul 2024 on Hotels
Comment from Hotel Management
9 Aug 2024 by Odile-Deputy manager., Hotel Management
Bonjour Suad,Nous avons pris connaissance de votre évaluation de 4/10 et nous sommes sincèrement désolés que votre expérience n’ait pas été à la hauteur de vos attentes.Afin de mieux comprendre les aspects à améliorer et d’éviter que de telles situations ne se reproduisent, pourriez-vous nous fournir plus de détails sur les raisons de votre insatisfaction ? Votre retour est précieux pour nous et nous aidera à améliorer notre service.Merci d’avance pour votre aide et votre compréhension.Cordialement,
by A verified traveler
Posted 27 Jul 2024 on Hotels
Great overnight stay before our flight home to US. Hotel was very nice. Free buffet breakfast was very good. Would definitely recommend this hotel.
Comment from Hotel Management
9 Aug 2024 by Odile-Deputy manager., Hotel Management
Dear MyHanh, Thank you so much for your wonderful feedback!We’re delighted to hear that you enjoyed your overnight stay with us and found our breakfast to be satisfying. Your recommendation means a lot to us, and we're glad we could make your final moments in Paris enjoyable.We hope to welcome you back on your next visit!Best regards,
by A verified traveler
Posted 25 Jul 2024 on Hotels
It was a great place. Very kind staff and very clean with spacious rooms
Comment from Hotel Management
9 Aug 2024 by Odile-Deputy manager., Hotel Management
Robert Thank you for your kind words!We're thrilled to hear that you enjoyed your stay and appreciated the kindness of our staff, the cleanliness of our facilities, and the spaciousness of our rooms. Your feedback is greatly valued and helps us continue to provide excellent service.We look forward to welcoming you back in the future!Best regards,Odile-Deputy manager.
by A verified traveler
Posted 24 Jul 2024 on Hotels
Comment from Hotel Management
9 Aug 2024 by odile adjointe de direction, Hotel Management
Bonjour,Un grand merci pour votre note de 8/10 ! Nous sommes ravis que votre séjour ait été à la hauteur de vos attentes.Votre satisfaction est notre plus grande récompense, et nous espérons avoir le plaisir de vous accueillir de nouveau très bientôt.Cordialement,
