Ratings based on 211 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Dec 2024
Comment from Hotel Management
9 Dec 2024 by Hôtel Yllen Eiffel, Hotel Management
Dear Yeunhee, We are sorry that you did not fully enjoy your stay. Customer satisfaction is our highest priority. Do not hesitate to contact our reception which is open 24/7 if you encounter a problem during your stay.Our team is here to find a solution with you. We wish you a great week and hope you liked Paris!Kind regards,Héloise,Front Office Team
by A verified traveler
Posted 4 Nov 2024
Very small rooms . Too expensive. Nice breakfast but not too many options for the price
Comment from Hotel Management
5 Nov 2024 by Hôtel Yllen Eiffel, Hotel Management
Dear Mona, We thank you for taking the time to leave us a comment! It is thanks to this that we will improve day by day. We are sorry that you did not fully enjoy your stay in our establishment. Regarding room size, please note that we have larger rooms than the classic room you booked. We therefore advise you during your next stay to head towards the superior balcony.We wish you a good week! Kind regards,Front Office Team
by A verified traveler
Posted 4 Nov 2024
Too expensive for what they offer
Comment from Hotel Management
4 Nov 2024 by Hotel Yllen Eiffel, Hotel Management
Dear Mona, Thank you for taking the time to share your feedback.We’re sorry to hear that your stay did not meet your expectations.When you booked your room, the size was mentioned.We constantly strive to improve our services, and your input is invaluable. Regarding the rooms, we offer different categories that may better suit your needs on your next visit. As for breakfast, we are working on expanding our selection to better satisfy our guests even tho we already offer a buffet.We hope to have the opportunity to welcome you back and provide you with an experience that meets your expectations?Best regards,JustineReception team
by A verified traveler
Posted 2 Nov 2024
Very small room but it was located conveniently near the turistics areas. The staff was not very helpful however I think is the culture around here. Overall it was a good stay to explore paris.
Comment from Hotel Management
6 Nov 2024 by HOTEL YLLEN EIFFEL, Hotel Management
Dear Luis, Thank you very much for your feedback! We're glad to hear that the hotel's location in the 15th was convenient for exploring the tourist attractions in Paris. We understand that the size of the room may not have been ideal for you if you have a lot of suitcases, but we're happy to know it didn’t detract from your overall stay. We do not really understand the problem about the staff, we are here to help you with anything at any time. It would be very nice if you take some time to send by mail what we could improve on the customer service. We hope to welcome you again on your next visit to Paris!Best regards,JustineFront desk team
by A verified traveler
Posted 25 Oct 2024
So cool
Comment from Hotel Management
25 Oct 2024 by Hôtel Yllen Eiffel, Hotel Management
Dear Andrea,The Yllen Eiffel Hotel thanks you for taking the time to leave us a comment!We are delighted that you had a good stay in our establishment, in particular thanks to our staff.We hope to see you again during your next stay!Kind regards, Front Office Team
by A verified traveler
Posted 11 Oct 2024
We felt welcomed when we arrived. The staff were very nice and helpful. The transport was excellent as the metro is right outside the hotel and we did most of our travelling this way. It was excellent after a long day as you were taken right to your door. Room was very clean and made up each day while we were out. I couldnt recommend this hotel enough ⭐️⭐️⭐️⭐️⭐️
Comment from Hotel Management
12 Oct 2024 by Hôtel Yllen Eiffel, Hotel Management
Dear Alistair,What a pleasure to read such a beautiful comment!We are delighted that you enjoyed your experience in our establishment, in particular thanks to the comfort of our room and our staff present to enhance your stay.Indeed, our hotel is located at the exit of the “Volontaires” metro station on line 12 and a few steps from the “Pasteur” stop on line 6.We hope to see you again during your next stay in Paris!Kind regards,Héloise,Front Office Team
by A verified traveler
Posted 26 Sep 2024
Everything perfect except it is a bit small . Front staff are awesome especially Asma, Sarah and Julia whom we had interaction. Location his perfect and is next to train station M12 which makes it so convenient to get around the city .
Comment from Hotel Management
4 Oct 2024 by Hôtel Yllen Eiffel, Hotel Management
Dear Mehran,The Yllen Eiffel Hotel thanks you for taking the time to leave us a comment.We are delighted to see that you enjoyed your stay with us, especially thanks to our staff. Customer satisfaction is our highest priority.Indeed, you can find two metro stations less than a five-minute walk away, around the hotel.We hope to see you again during your next stay in Paris!Héloise,Front Office Team
by A verified traveler
Posted 21 Sep 2024
We had an amazing time at this hotel. Perfect location just steps away from Volontaires Station. Staff was very welcoming and held out luggage’s allowing us to explore Paris a bit longer due to our late evening flight. Delicious breakfast. Highly recommend returning.
Comment from Hotel Management
21 Sep 2024 by HOTEL YLLEN EIFFEL, Hotel Management
Dear Clifford,We are very pleased to know that you enjoyed your stay with us !We do take pride in our fantastic location, line (12) of the subway right outside the door and the line (6) 5 minutes away by foot.We hope to have the possibility to greet you again, during your next Parisian stay !Hope you have a wonderful day.Best regards,Sara Front Office Team
by A verified traveler
Posted 20 Sep 2024
Friendly staff, explained the area and key places to visit on map. Upgraded our room and left sweet treat for honeymoon. Great location for M12 and short walk to M6.
Comment from Hotel Management
28 Sep 2024 by Hôtel Yllen Eiffel, Hotel Management
Dear Rory,The Yllen Eiffel Hotel thanks you for taking the time to leave us such a nice comment.We are delighted that you had an excellent stay in our establishment, in particular thanks to our dedicated staff and the comfort of our rooms.Indeed, you can find two metro stations less than a five-minute walk from the hotel.We hope to see you again during your next stay in Paris!Héloise,Front Office Team
by A verified traveler
Posted 20 Sep 2024
The hotel was great in a perfect position, right across from the Metro so very easy to get around. The area was great also, good restaurants close by. My only thing would be the rooms are quite small so just be prepared. But still very clean and modern.
Comment from Hotel Management
20 Sep 2024 by Sara Front office, Hotel Management
Dear Renee,We are so pleased to know that you enjoyed your stay with us !Indeed, several means of transport are available just a few steps from the hotel. Line 12 in front of the hotel and line 6 minutes away on foot.The area indeed also offers many restaurants, bars and theaters within a 5-minute walk.However, it is true that the standards of Parisian rooms are rather intimate. This is why the layout of the rooms has been designed to offer you maximum comfort.Hope you have a wonderful day !Best regards,SaraThe front Office
