Ratings based on 546 Verified Reviews

4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 15 Dec 2024
The service is good and very accessible for the transport.
5 out of 5
by A verified traveler

Posted 17 Sep 2024
The room and bathroom were spotless and we were able to sleep comfortably. My daughter is doing a semester abroad and I found the Tram easy to take to Cite Universite campus. (two stops away). The front desk staff was always helpful and courteous and all spoke english.
5 out of 5
by A verified traveler

Friendly,Practical, cute and very clean

Posted 5 Aug 2024 on Hotels
Welcoming friendly staff- accomodated early check in, and took our email requests in considération. My room was perfect… our second room had issues with AC…. But mine was lovely. Hotel is location in practical… of course it is overpriced … Paris… olympics…August… but it was practical.
Comment from Hotel Management
7 Aug 2024 by Patrice, Hotel Management
Dear Guests,We would like to express our sincere gratitude for choosing Hôtel Terminus Orléans for your recent stay. Your complimentary feedback and appreciation touch us deeply. It is an honor to know that you enjoyed your experience with us.Your satisfaction is our greatest reward, and we are delighted that our service and facilities met your expectations. Please know that your positive feedback encourages us to maintain and improve our quality of service to provide you with an even more enjoyable experience.We look forward to the pleasure of welcoming you back very soon.With our sincerest thanks,The Hôtel Terminus Orléans Team
3 out of 5
by A verified traveler

Bad sleep

Posted 14 May 2024 on Hotels
Room 608 was not well sound proofed. I could hear people speaking next door, slamming doors, and people talking in the corridor area. This disrupted my sleep late at night and in the early hours of the morning.
5 out of 5
by A verified traveler

Value for money

Posted 12 Dec 2023 on Hotels
Comment from Hotel Management
20 Dec 2023 by Patrice, Hotel Management
Bonjour,Un grand merci pour votre commentaire et excellente note, nous espérons vous accueillir à nouveau prochainement.Cordialement,
2 out of 5
by A verified traveler

Posted 24 Oct 2023
Comment from Hotel Management
17 Nov 2023 by Patrice AMERI, Hotel Management
Bonjour,Nous sommes désolés que vous n'ayez pas apprécié notre établissement à sa juste valeur.Pourriez vous prendre un instant pour nous envoyer vos remarques sur l'adresse mail suivante :patrice@paris-hotel-terminus-orleans.comJe reste à votre écoute,Cordialement,
5 out of 5
by A verified traveler

Posted 24 Oct 2023
Outstanding for a 2 star hotel, the guys on reception were very accommodating, very lingual, and always willing to help! The room is small, but has all you need, the shower is quite small, so if you’re a larger person, i wouldn’t recommend, as it’s quite a squeeze in there. We had no issues with bed bugs, despite the ongoing ‘crisis’ paris is supposed to be in. The bed was very comfortable extra pillows if necessary, we had good access to sport on TV, like formula 1, Ligue 1 and the BPL. The room is cleaned daily, which was a nice surprise, check in and check outs were good times. The metro line is just outside and takes about 10-20 minutes to reach the centre of paris. But be careful with the metro line, as it’s under works, so on some days the metro 4 is closed at this station. However there are buses and Trams, but are less direct. Hard to believe this was only a 2 star hotel, small, but efficient, the area seems okay, there’s a fair amount of homeless and possibly dangerous people, but the exit of the metro is a 20m walk to the hotel, so you make a b-line for the hotel and speak to no one, if you’re worried about being not in the center of paris
Comment from Hotel Management
6 Nov 2023 by Patrice, Hotel Management
Bonjour,Nous vous remercions pour votre commentaire et espérons vous accueillir à nouveau prochainement.Dans cette attente, nous vous prions d'agréer, nos plus sincères salutations.Cordialement,Patrice
4 out of 5
by A verified traveler

Posted 11 Oct 2023
The room was overall nice but the bathroom was very tiny. We chose this hotel because of it being located very close to a metro station, however it turned out that that line was closed for most of our stay, not the fault of the hotel, but negatively affected our stay.
Comment from Hotel Management
6 Nov 2023 by Patrice, Hotel Management
Bonjour,Effectivement à la vue des JO, Paris reste ne travaux ainsi que certaines lignes de Métro et en sommes désolés.Sachez que plusieurs bus partent également de la Porte d'Orléans et nous aurions eu plaisir à vous en informer lors de votre séjour.Il ne faut pas rester sur une appréciation négative, mais retenir uniquement les bonnes choses que vous avez vécus.Nous espérons vous accueillir à nouveau.Cordialement,Patrice
5 out of 5
by A verified traveler

Posted 6 Oct 2023 on Hotels
Comment from Hotel Management
9 Oct 2023 by Patrice, Hotel Management
Bonjour,Un grand merci pour votre note, et espérons vous accueillir à nouveau prochainement.Cordialement,
5 out of 5
by A verified traveler

Posted 23 Sep 2023 on Hotels
Nice, clean, safe, single room #610 with a slight view of the Eiffel Tower. Arthur, the front desk worker was extremely helpful.Metro stop, Porte d’Orleans, is located here, making travel throughout Paris very easy.
Comment from Hotel Management
9 Oct 2023 by Patrice, Hotel Management
Bonjour,Nous vous remercions pour votre excellent commentaire.Merci beaucoup pour votre message pour Arthur.Au plaisir de vous accueillir à nouveau.Cordialement,
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