Ratings based on 840 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
Cozy hotel. Great breakfast. Swimming pool and gym access is hidden as if a treasure. Need 3 hours booking in advance to use everytime and need access from reception staff in level zero. Tiny rooms. Room service very poor. One day they left only one towel (that too left on the floor) and the next day they only provided one towel. We had to tell the reception to ensure we get two clean towels for two adults during our stay. Breakfast is good even though very limited selection. Location is 8 min walk to station but not a very nice area. Average 2-3 star hotel.
by A verified traveler
Posted 23 Dec 2024
Its cleanliness is the best
by A verified traveler
Posted 5 Dec 2024
It was a good hotel. The staff were nice and the proximity of the hotel to get public transport was great.
by A verified traveler
Posted 30 Nov 2024
Strategically located.
by A verified traveler
Posted 21 Nov 2024
I recently stayed at the Hotel Residence Europe & Spa and had a fantastic experience. The location was ideal, just a short walk from local transport links. The staff was incredibly welcoming, always ready to assist with a smile. My room was clean. Hotel Residence Europe & Spa exceeded my expectations, and I would highly recommend it for anyone visiting paris for sightseeing like I did.
by A verified traveler
Posted 8 Nov 2024
The staff was very nice and helpful. The shops and composite with in walking distance and the metro as well. The room with a beautiful view was so romantic room 24 with a view to the street and a beautiful widow that gives a picturesque view. Very clean .
by A verified traveler
Posted 3 Nov 2024
I particularly enjoyed the spa, jacuzzi, sauna and gym. The staff were always friendly and respectful. The lounge was very relaxing and had very soft seats which we used every day. All together a lovely stay and I would recommend to anyone visiting Paris.
by A verified traveler
Posted 2 Nov 2024
I called the hotel for the parking before arriving the hotel. The man said he would tell me where the parking space is when I arrive.
When I arrive, the receptionist lady pass me the map of the parking space, but, I could not find the parking lot, so, I found another parking lot by myself.
When I checked in, I was asked to pay the full amount for one night even I already paid though
Expedia. I told it to her, then she realized it’s her mistake.
When she explained this hotel is smoking free hotel, I told her that we don’t smoke. Then, she told me again, I should not smoke because there was a smoke detector in the room.
I didn’t understand why she told me because I had already told her that I didn’t smoke. For some reason, she suspected I would smoke secretly. I didn’t feel good.
Finally I passed my ID card for checking in. She forgot to return it to me. When I pointed out, she gave me back.
The room cleanness and the area around the hotel was good.
But, the service from the receptionist was poor.
by A verified traveler
Posted 29 Oct 2024
The property was ok but the staff were rude and did nothing to help us get some breakfast.
by A verified traveler
Posted 21 Oct 2024
The staff were wonderful. Breakfast was mediocre. Food would often run out and not replenished. Noemi was a highlight of the stay. Very friendly. Rooms were great and beds were super comfortable! Very convenient to all of our sights.
