Ratings based on 814 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
The staff was very nice and helpful. The shops and composite with in walking distance and the metro as well. The room with a beautiful view was so romantic room 24 with a view to the street and a beautiful widow that gives a picturesque view. Very clean .
by A verified traveler
Posted 3 Nov 2024
I particularly enjoyed the spa, jacuzzi, sauna and gym. The staff were always friendly and respectful. The lounge was very relaxing and had very soft seats which we used every day. All together a lovely stay and I would recommend to anyone visiting Paris.
by A verified traveler
Posted 2 Nov 2024
I called the hotel for the parking before arriving the hotel. The man said he would tell me where the parking space is when I arrive.
When I arrive, the receptionist lady pass me the map of the parking space, but, I could not find the parking lot, so, I found another parking lot by myself.
When I checked in, I was asked to pay the full amount for one night even I already paid though
Expedia. I told it to her, then she realized it’s her mistake.
When she explained this hotel is smoking free hotel, I told her that we don’t smoke. Then, she told me again, I should not smoke because there was a smoke detector in the room.
I didn’t understand why she told me because I had already told her that I didn’t smoke. For some reason, she suspected I would smoke secretly. I didn’t feel good.
Finally I passed my ID card for checking in. She forgot to return it to me. When I pointed out, she gave me back.
The room cleanness and the area around the hotel was good.
But, the service from the receptionist was poor.
by A verified traveler
Posted 29 Oct 2024
The property was ok but the staff were rude and did nothing to help us get some breakfast.
by A verified traveler
Posted 21 Oct 2024
The staff were wonderful. Breakfast was mediocre. Food would often run out and not replenished. Noemi was a highlight of the stay. Very friendly. Rooms were great and beds were super comfortable! Very convenient to all of our sights.
by A verified traveler
Posted 19 Oct 2024
Sauna was nice.
Breakfast war superb!
by A verified traveler
Posted 17 Oct 2024
Transport to Inner City Paris takes about 12 minutes to walk to. The hotel is lovely and clean. The staff are polite and accommodating to those who don’t speak French lovely four star stay
by A verified traveler from Toronto
Posted 5 Oct 2024
Showers drains clog, jacuzzy water not hot, there is a charge for slippers, rooms too small, walls too thin so can hear everything.
by A verified traveler
Posted 5 Oct 2024
Would stay again and recommend to anyone. Beds were so comfortable
by A verified traveler
Posted 1 Oct 2024
Wonderful hotel and Staff
All the staff were so helpful, friendly and kind
Very clean hotel
Lovely room with comfortable bed
Wonderful spa
Very relaxing
5 stars 🌟 🌟 🌟 🌟 🌟
