Ratings based on 819 Verified Reviews

3.9 out of 5
85% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 2 Jan 2025
The hotel us not a 4 star as it appears on expedia the rooms and badrooms are in a bad condition The photos on internet are very different as in real
3 out of 5
by A verified traveler

Posted 15 Dec 2024
Room was not like the picture. Felt like a 3 star hotel. Shower was very tiny (the smallest I have seen at any hotels I stayed at and I travel a lot - u cant move and if it was a big person it would be more problematic) as well as the elevators and hallways. Bed was ok. My room was nothing like the pictures online. Even the floor was uneven. Breakfast is average and it was disappointing that the pastries were a hit or miss for a country knows for his excellent pastries (I flew in from Madrid where I was visiting for fews days and the 4 star hotel there had much better breakfast choices). The location is good with many dining options and metro. You can walk to the Opera (15min) and even get the Louvre (25-30min walk). I will not stay at this hotel again as the price / quality was disappointing.
Comment from Hotel Management
18 Dec 2024 by Hotel Paris Opera Affiliated by Melia, Hotel Management
Dear me, We would like to sincerely thank you for your comment on Expedia. We have carefully read your comments and feel very sorry for your disappointment shown.Our main aim is to make of your experiencie a memorable one just for good reasons. Please be assured that we will work towards improving our service and meeting all your demands.We hope you come back in the near future!
5 out of 5
by A verified traveler

Posted 7 Dec 2024
Very good spot and nice rooms! Elevators a bit tight but nonetheless very cool hotel!
Comment from Hotel Management
8 Dec 2024 by Quality eam, Hotel Management
Dear Yoan, Thank you a thousand times for your nice comments posted on Expedia.The whole team is pleased to have helped you during your trip. We hope to see you again very soon.
5 out of 5
by A verified traveler

Posted 25 Nov 2024
*
Comment from Hotel Management
26 Nov 2024 by Guest Experience Team, Hotel Management
Dear Carmelisa,Thank you for your review of your recent stay with us.We are glad to know that you have appreciated our hotel and services.We hope to see you again very soon.Best regards,Guest Experience Team
5 out of 5
by A verified traveler

Posted 17 Nov 2024
Super friendly staff
Comment from Hotel Management
20 Nov 2024 by Guest Experience Team, Hotel Management
Dear Thimothy,Thank you for your reservation and you nice comment about our staff.We look forward to welcoming you back soon.Best regards,Guest Experience team
5 out of 5
by A verified traveler

Posted 27 Oct 2024
My sister and I were very happy with our Hotel choice. The staff was kind and friendly and Ishara was a great help when we needed information referring to the use of the Metro system, visiting (by walking) other areas of Paris as well as arranging for our transfer to CDG for our flight home. A great asset for the Hotel. All in all, a very pleasant experience which we hope to repeat on our next European vacation.
Comment from Hotel Management
30 Oct 2024 by Guest Service Team , Hotel Management
Dear Miguelina,We thank you for your comments regarding your recent stay with us.We are also happy to hear our staff was helpful and responsive whenever you needed anything, especially Ishara.The whole hotel team will be more than happy to welcome you back even sooner than expected.Regards,Guest Experience Team
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Sep 2024 on Hotels
5 out of 5
by A verified traveler from Lyndhurst

Posted 22 Aug 2024
Staff was very friendly and helpful
Comment from Hotel Management
27 Aug 2024 by Guest Experience Team, Hotel Management
Dear William,Thank you for your comments about your recent stay with us. It is a pleasure for us to know that you have enjoyed your stay with us at the Hotel Paris Opera Affiliated by Melia.We look forward to seeing you again very soon. Best regards, Guest Experience Team
5 out of 5
by A verified traveler

Posted 16 Aug 2024
The hotel had a Professional, helpful and accommodating staff. They provided a great breakfast with excellent service. The hotel was close too many cafés and restaurants. It was a very pleasant stay and I would return the next time in Paris. Magnifique! WM
Comment from Hotel Management
17 Aug 2024 by Guest Relations Team, Hotel Management
Dear william, First of all, thank you very much for choosing our Hotel Paris Opera Affiliated by Melia. Also, we would like to sincerely thank you for taking some time to write your comments on Expedia.We are glad to know our hotel privileged location has suited you well during your visit to Paris. We are also happy to hear our staff was helpful and responsive whenever you needed anything.The whole hotel team will be more than happy to welcome you back even sooner than expected.Yours sincerely, .
5 out of 5
by A verified traveler from Sialkot

This traveler left a rating score only Posted 12 Jul 2024