Ratings based on 449 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jan 2025
The rooms are very small
Comment from Hotel Management
6 Jan 2025 by Author, Hotel Management
Dear Mrs. Rania,
Thank you for taking the time to share your opinion with us. We value our customers' feedback and we thank you for your sincerity. We understand that each customer's experience is unique and we are always eager to improve our services to meet varying expectations. If you have any other thoughts or needs, please do not hesitate to contact us.
The entire team is at your disposal for any further information and wishes you an excellent day,
Khadi, Receptionist
by A verified traveler
Posted 17 Oct 2024
Charming hotel, clean and beautiful.
Comment from Hotel Management
17 Oct 2024 by allaaguellil, Hotel Management
Dear Stephanie,Thanks a lot for this feedback.indeed, cleanliness and hospitality are very important to us.we hope to see you again in our hotelBest regards
by A verified traveler
Great hotel, excellent staff
Posted 14 Oct 2024 on HotelsIt was a wonderful hotel, located close to everything. The room was cozy, clean and comfortable and all the staff was friendly and helpful!
Comment from Hotel Management
16 Oct 2024 by allaaguellil, Hotel Management
Dear Linda S,Thank you very much for this comment.We look forward to welcoming you again to our hotel,Kind regards
by A verified traveler
Posted 10 Sep 2024 on Hotels
Comment from Hotel Management
13 Sep 2024 by Daniil, Hotel Management
Dear Zoe,Thank you for choosing hotel Madeleine Haussmann for your stay in Paris! We are delighted to hear that you enjoyed your stay with us. Our team works hard to provide a comfortable and memorable experience for all our guests, and it's wonderful to know that we were able to meet your expectations.We truly appreciate you taking the time to share your feedback and look forward to welcoming you back on your next visit!Warm regards,DaniilRéceptionniste
by A verified traveler
Posted 6 Sep 2024 on Hotels
Comment from Hotel Management
7 Sep 2024 by Daniil, Hotel Management
Dear Frank,Thank you for choosing Hotel Madeleine Haussmann for your stay in Paris!On behalf of our team i would like to thank you for your review.We can't wait to see you next timr you're in Paris!Warm regards,DaniilReceptionist
by A verified traveler
Posted 17 Aug 2024
Overall location is good but sign of hotel too small, easy to miss at night.
Comment from Hotel Management
20 Aug 2024 by Rachel, Hotel Management
Dear Siu Man, Thank you for your feedback. We're glad to hear that you appreciated our hotel's location.We apologize for any inconvenience caused by the small size of our hotel sign, especially at night. We understand how important it is to easily locate the hotel, and we will take your suggestion into consideration to improve visibility for our guests in the future.We hope to welcome you back soon and provide an even better experience.Best regards,Rachel
by A verified traveler
Posted 10 Jul 2024 on Hotels
Great Location, room really hot. air conditioner was average.
Comment from Hotel Management
10 Jul 2024 by Allaa GUELLIL,night reception, Hotel Management
Dear guestthank you for your comment for the air conditioning, we will fix this soonbest regards
by A verified traveler
Posted 25 Jun 2024 on Hotels
Comment from Hotel Management
9 Jul 2024 by Rachel, Hotel Management
Bonjour,Merci beaucoup pour votre fantastique note de 10 sur 10 ! Nous sommes ravis que vous ayez passé un séjour exceptionnel chez nous. Votre satisfaction est notre priorité et c'est un plaisir de savoir que nous avons répondu à toutes vos attentes.Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt pour une autre expérience mémorable.Cordialement,Rachel
by A verified traveler
Posted 24 Jun 2024
Comment from Hotel Management
9 Jul 2024 by Rachel, Hotel Management
Cher Rob, Nous vous remercions d'avoir pris le temps de nous avoir attribué cette note.Nous sommes ravis d'apprendre que vous avez passé un séjour agréable chez nous. Votre satisfaction est notre plus grande récompense.Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt.Cordialement,Rachel
by A verified traveler
Posted 14 Jun 2024 on Hotels
Comment from Hotel Management
9 Jul 2024 by Rachel, Hotel Management
Bonjour,Merci d'avoir pris le temps de nous avoir attribué la note de 6 sur 10. Nous sommes heureux que certains aspects de votre séjour vous aient satisfait, mais nous regrettons de ne pas avoir pleinement répondu à vos attentes.Nous aimerions mieux comprendre les domaines où nous pourrions nous améliorer afin de rendre votre prochaine visite plus agréable. Vos commentaires sont précieux pour nous et nous aident à améliorer continuellement nos services.N'hésitez pas à nous contacter directement pour discuter de vos préoccupations ou de vos suggestions. Nous espérons avoir l'opportunité de vous accueillir de nouveau et de vous offrir une expérience plus satisfaisante.Cordialement,Rachel
