Ratings based on 973 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
23 Nov 2024 by The Cardinal Team, Hotel Management
Dear Brendan,Thank you for your feedback. We hope to see you soon in Paris!Best regards,
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by The Hotel Le Cardinal Team, Hotel Management
Dear Donna Molina,Thank you for taking the time to share your feedback. We are truly sorry that your experience fell short of your expectations. Your satisfaction is our priority, and we would like to better understand your concerns to ensure your next stay is more enjoyable.Could you please provide us with more details about what we could improve? Your insights are invaluable and will help us enhance the experience for you and all our guests.We hope to have the chance to welcome you back and provide the stay you deserve.Warm regards,
by A verified traveler
Posted 19 Nov 2024
Very nice hotel, in convenient location.
Comment from Hotel Management
20 Nov 2024 by The Hotel Le Cardinal Team, Hotel Management
Dear Athanasios,Thank you for your good review! We hope to welcome you back at hotel le Cardinal in Paris.Best regards,
by A verified traveler
Posted 9 Nov 2024
Very friendly staff.
Comment from Hotel Management
13 Nov 2024 by Hotel Le Cardinal , Hotel Management
Dear Beth,Thank you so much for your kind words! We hope to welcome you back soon for another memorable stay!Warm regards,
by A verified traveler
Posted 9 Nov 2024
room had a unpleasant smell, couldn't connect to the TV on first night, no slippers & robes, had to tighten shower myself so it works,
Comment from Hotel Management
13 Nov 2024 by Hotel Le Cardinal , Hotel Management
Dear Guest,Thank you for sharing your experience with us. We apologize for the inconveniences you encountered during your stay, including the disconnected TV cable and the issues with the shower. Please rest assured that we are addressing these points with our team to ensure they are resolved for future guests.For your next stay, please know that slippers are available upon request; we would be happy to provide them at any time. We appreciate your feedback, which helps us improve our services, and hope to welcome you back with a smoother experience.Warm regards,
by A verified traveler
Posted 1 Nov 2024
The staff was both professional and accommodating. Loved the area hotel is in. The hotel was beautiful and quaint.
Comment from Hotel Management
1 Nov 2024 by Hotel le Cardinal, Hotel Management
Dear Martha,Thank you so much for your wonderful review and for the 5-star rating! We're thrilled to hear that you had a great experience at Hotel le Cardinal in Paris. We hope to welcome you back for another fantastic stay!Warm regards, Chiara - CMO
by A verified traveler
Posted 29 Oct 2024
The front desk staff were amazing. I got sick after being there for the Olympics, and the women offered me tea & honey, even soup to help me feel better. I don't remember their names, but they were amazing. Even the cleaning lady was friendly & always provided towels, soap, whatever I needed even though I didn't speak French. I would def stay here again. Thank you everyone😊
Comment from Hotel Management
31 Oct 2024 by Chiara - CMO, Hotel Management
Dear Brittany,Thank you for sharing your experience! We're so glad to hear that our front desk staff went above and beyond to help you during your stay. It's wonderful to know that their kindness made a difference for you. We appreciate your kind words about our cleaning staff as well. Thank you for choosing to stay with us! Best regards,
by A verified traveler from Jeddah
Posted 24 Oct 2024
The staff is always smiling. The are is very convenient, near Galeries Lafayete and Moulin Rouge.
Comment from Hotel Management
28 Oct 2024 by The Cardinal Team, Hotel Management
Dear Jean Philip,Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay and found our location convenient for exploring Paris.Best regards,
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
23 Oct 2024 by The Cardinal Team, Hotel Management
Dear Keedrick,Thank you for your feedback! We're glad to hear you had a positive experience and enjoyed your stay. If there's anything we can improve to make your next visit a 5/5, please don't hesitate to let us know. We look forward to welcoming you back soon!
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
19 Oct 2024 by Chiara - CMO, Hotel Management
Dear Hamzeh,Thank you so much for your review!We look forward to welcoming you back in the future.Best regards,
