Ratings based on 270 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
We visited the hotel for a 2 night stay in November. We wanted somewhere accessible to where we wanted to visit and within close proximity to transport to the airport. In this case the hotel was pretty ideal.
The staff were friendly and helpful, breakfast was better than we expected as in addition to the buffet options (which were varied and lovely) there were also hot options, which for us was perfect. There were vending machines for snacks and drinks, which we were surprised to be very reasonably priced, and also machines to order hot meals or snacks, which we didnt use but were very impressed with.
The downside of our stay was that it was very noisy. Our room was at the front of the hotel which was great and the windows stopped all exterior noise, but inside noise was very bad. We could hear banging and clattering from downstairs as staff came in to arrange breakfast, running up and down the corridors which kept us awake, and the lift mechanisms could be heard loudly everytime it was used. This kept us awake most of the first night but it did improve a little on the second.
Our room was very small. The twin beds were virtually a double bed as they were pushed together given that there was no room to have them separate. We managed with this only because we didnt have much luggage. The bathroom was tiny. I have never stayed in a hotel with bedroom & bathroom so small, but, for a 2 night city break it did us. Anything longer than that and we would have asked to move.
by A verified traveler
Posted 8 Nov 2024
Rooms are too small shower are too small no space
by A verified traveler
Posted 26 Sep 2024
Great areas and hotel! Despite the noise due to the works I spent a nice time.
Comment from Hotel Management
3 Oct 2024 by kyriad, Hotel Management
Dear Benn, Thank you for taking the time to leave us a comment about your stay. I am very pleased to read your satisfaction with your stay and I will not fail to share your assessment and your comment with all my team. I hope to have the pleasure of welcoming you again. Yours sincerely. Cyril Sacchetti - Manager 01 48 35 33 18
by A verified traveler
Posted 28 Aug 2024
Very convenient
Comment from Hotel Management
3 Oct 2024 by kyriad, Hotel Management
Dear Christian, Thank you for taking the time to leave us a comment about your stay. I am very pleased to read your satisfaction with your stay. I hope to have the pleasure of welcoming you again. Yours sincerely. Cyril Sacchetti - Manager 01 48 35 33 18
by A verified traveler
Posted 30 Jul 2024 on Hotels
Comment from Hotel Management
27 Aug 2024 by cyril, Hotel Management
Cher Richard, Merci d'avoir pris le temps de nous laisser un commentaire. Je suis heureux de lire votre satisfaction sur la globalité de votre séjour et je ne manquerai pas de partager votre évaluation avec toute mon équipe. J'espère avoir le plaisir de vous accueillir prochainement. Cordialement. Cyril Sacchetti - Directeur 01 48 35 33 18
by A verified traveler
Posted 26 Jul 2024
Comment from Hotel Management
27 Aug 2024 by cyril, Hotel Management
Cher Matthew, Merci d'avoir pris le temps de nous laisser un commentaire. Je suis heureux de lire votre satisfaction sur la globalité de votre séjour et je ne manquerai pas de partager votre évaluation avec toute mon équipe. J'espère avoir le plaisir de vous accueillir prochainement. Cordialement. Cyril Sacchetti - Directeur 01 48 35 33 18
by A verified traveler
Posted 15 Jul 2024 on Hotels
Room was extremely small. Was definitely not the square meter mentioned on the site.
We came with 1 suitcase each and we had literally no space to walk. Only 1 person can fit in the bathroom at a time.
Personal not really welcoming.
Breakfast was good.
Comment from Hotel Management
27 Aug 2024 by cyril, Hotel Management
Dear Thelma, Thank you for taking the time to share your experience with us. I'm sorry to note that our establishment did not live up to your expectations, please do not hesitate to speak to the reception next time in order to resolve your dissatisfaction. I look forward to welcoming you back, hopefully very soon. Sincerely, Cyril Sacchetti-Manager 01.48.35.33.18
by A verified traveler
Posted 11 Jul 2024 on Hotels
Comment from Hotel Management
27 Aug 2024 by cyril, Hotel Management
Cher Muhammad, Merci pour votre retour, c’est avec plaisir que nous découvrons vos appréciations et votre satisfaction sur la globalité de nos services, sachez que nos équipes oeuvrent jour après jour pour vous offrir un service irréprochable. Au plaisir de vous recevoir lors de votre prochain séjour. Cordialement. Cyril Sacchetti - Directeur 01 48 35 33 18
by A verified traveler
Posted 28 Jun 2024 on Hotels
The porters were very hospitable. The hotel is centrally located in a decent environment but the rooms are very tiny with little to no room for movement.
by A verified traveler
Worst experience ever
Posted 9 Jun 2024 on HotelsI had a terrible experience on the first night i booked room for 2 nights i asked for a double bed for couple they gave me a room with 2 single beds that was joined toghether all french channels no english channels all in french no point having a tv when there is no channels on there went to reception in morning asked them to change my room for a double bed which they did.i booked 2 nights stay with 2 breakfast i was told i only booked 1 break fast for day and no breakfast for next day when i was charged for breakfast for 2 people for 2 days 2nd day i went downstairs to check out a different person in reception said to me breakfast is ready i told them you lr staff told me i not booked for breakfast for 2nd day thats why i didnt come this morning to have breakfast he said you havr booked i said ok i will eat before i go he told me its to late now breakfast is finishing in 3 mins lack of communication within staff one staff telling you something different other staff different i was charged for 2 breakfast which i didnt have because day before they told me its only for one day
