Ratings based on 972 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
This is a really good hotel in a good location. The staff are nice and the breakfast is very good. Our room was very small and the "queen bed" was actually a double. No bedside tables. Croissants in lobby most of the time. Good wifi.
Comment from Hotel Management
12 Nov 2024 by Sandra, Hotel Management
Dear Allison,Thank you for sharing your experience. We are glad that you enjoyed the location and our staff. Your feedback is valuable to help us improve our services and facilities. We hope to welcome you back for an optimal experience in the future.Kind regards,
by A verified traveler
Posted 4 Nov 2024
Stayed for business for 4 nights at the end of October.
Positives: It was within a few metres from the office so very convenient and really well situated for shopping/opera/jogging to the Louvre and Tuilieries gardens too. Galeries Lafayette is just around the corner too. Breakfast was included in my rate and there was a selection of fruit, yoghurts, mini pastries, juices, coffees etc. I didn't have any of the hot options but this seemed to be a little more limited. The staff at breakfast were very friendly.
Negatives were the room temperature - it was super hot despite us staying in October and we weren't able to control the temperature ourselves. I did mention this to reception - as there is seemingly a heater in the wardrobe too - but they didn't give any feedback to help / suggest alternatives. The heater might be great for getting the creases out of your clothes, but not for sleeping. I'd also asked if there was a possibility of changing to a bath vs. shower room (at any point during the stay( on check-in and was told there wasn't (though two of my colleagues checking in the next day) did have baths in their rooms and same room type so don't think this was strictly true.
Comment from Hotel Management
6 Nov 2024 by Sandra, Hotel Management
Dear Mrs. Laura,Thank you for sharing your experience with us. We are delighted that our location was convenient for your business needs and that you enjoyed the breakfast and the warm welcome from our staff. Your feedback on the room temperature and your request for a bathtub are taken very seriously. We are continually looking to improve our services and we hope to welcome you again for an even more enjoyable experience.
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Sandra, Hotel Management
Cher Valentin,Nous vous remercions d'avoir pris le temps de nous faire un retour sur votre séjour parmi nous.Nous sommes ravis d'apprendre que nous avons pu répondre à vos attentes.Nous serions heureux de pouvoir vous accueillir à nouveau prochainement,Cordialement,
by A verified traveler
Posted 13 Sep 2024
Staff were excellent and incredibly helpful
Comment from Hotel Management
14 Sep 2024 by Sandra, Hotel Management
Dear Kirsteen,We thank you for staying with us.We are delighted that we could meet your expectations.Thank you for your kind words on our team.We are looking forward to welcoming you soon again,
by A verified traveler
Posted 4 Sep 2024
Comment from Hotel Management
4 Sep 2024 by Sandra, Hotel Management
Dear Guest,We thank you for choosing our hotel for your last stay in Paris.We thank you for your review.Please be advised that our reception is open 24/7 to respond to any request and demand you might have.We are looking forward to welcoming you soon again,Kind regards
by A verified traveler
Posted 2 Sep 2024
Comment from Hotel Management
3 Sep 2024 by Sandra, Hotel Management
Dear Guest,We thank you for choosing our hotel for your last stay in Paris.We are happy to know that you could enjoy your stay with us.We are hoping to welcoming you next time again,Kind regards
by A verified traveler from Guaynabo
Posted 17 Aug 2024
Sandra was very helpful
Mercy
We enjoyed the breakfast
The staff was excellent, the location was perfect to walk everywhere , close to shopping. One block from Lafayette Galleries, restaurant , bistros , convenience store.
Comment from Hotel Management
20 Aug 2024 by Sandra, Hotel Management
Dear Francisco,We thank you for choosing our hotel for your last stay in Paris.We are very happy that you could enjoy your trip with us.Thank you for your kind words on our staff.Our hotel is indeed very central and close to the most important places to visit.We are hoping to welcoming you soon again,Kind regards
by A verified traveler
Posted 7 Aug 2024
it was convenient
Comment from Hotel Management
9 Aug 2024 by Sandra, Hotel Management
Dear Guest,We thank you for choosing our hotel for your last stay in Paris.We thank you for your nice review.Looking forward to welcoming you soon again,
by A verified traveler
Great stay and convenient
Posted 18 Jul 2024 on HotelsGreat stay. Easy and convenient location right by gallerie Lafayette and other attractions.
Please update rating hotels.com to 5!
Comment from Hotel Management
18 Jul 2024 by Sandra, Hotel Management
Dear Guest,We thank you for your nice review on our Hotel.We are very happy to hear that the stay met all your expectations.Our hotel is indeed very well located , near to the best shopping areas and restaurants.We are hoping to welcoming you soon again,Kind regards,
by A verified traveler
Posted 8 Jul 2024 on Hotels
Great location; 5 min leisurely walk to Galleries Lafayette, 10 min to RER station to go to Disneyland.
Nice layout of the room and tub in the bathroom.
Friendly and helpful staff.
Comment from Hotel Management
9 Jul 2024 by Sandra, Hotel Management
Dear Sir,We thank you for choosing our Hotel for your last stay in Paris.We are pleased to hear that you enjoyed the stay with us.Indeed, our hotel is very well located, and very near to the most important places.We are looking forward to welcoming you again soon,Kind regards,
