Ratings based on 988 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Loures
Posted 26 Dec 2024
nice small hotel for short stay. walking distance to eiffel tower
Comment from Hotel Management
26 Dec 2024 by Yann 😊, Hotel Management
Dear Nuno,We’re delighted to hear that you appreciated our hotel and its convenient location just a short walk from the Eiffel Tower. Effectively, we are located at only 15 minutes by walk from the tower.It’s wonderful to know you found it ideal for a short stay.We hope to have the pleasure of welcoming you again for another memorable visit to Paris!Warm regards,Hôtel Gustave****
by A verified traveler
Posted 21 Dec 2024
Comment from Hotel Management
24 Dec 2024 by Yann 😊, Hotel Management
Bonjour RiyazUn grand merci pour votre note de 5 sur 5 ! Nous sommes ravis de savoir que votre expérience a été à la hauteur de vos attentes. Votre satisfaction est notre priorité, et votre retour nous motive à continuer à offrir le meilleur. Au plaisir de vous revoir bientôt !Cordialement,Hôtel Gustave
by A verified traveler
Posted 16 Dec 2024
Thank you for your kindness and consideration ! We were so exhausted due to our flight, but the staff gave us earlier check-in and we could take a rest.
Comment from Hotel Management
18 Dec 2024 by Yann 😊, Hotel Management
Dear MinjaeThank you so much for your kind words ! We're delighted to hear that we could make your stay more comfortable after your long flight. Your satisfaction is our priority, and we're always here to help. We hope you had a relaxing rest and a wonderful time with us. Safe travels, and we look forward to welcoming you back!SincerelyYann - Hôtel Gustave****
by A verified traveler
Posted 13 Dec 2024
Comment from Hotel Management
13 Dec 2024 by Yann 😊, Hotel Management
Dear TomThank you for your feedback! We are delighted to hear that you enjoyed your stay at the Hôtel Gustave. Your satisfaction is our priority, and we hope to welcome you again on your next visit to Paris.We hope to see you soon,Yours sincerelyHôtel Gustave****
by A verified traveler
Posted 4 Dec 2024
The rooms did not look like the pictures online at all.
Comment from Hotel Management
6 Dec 2024 by Yann 😊, Hotel Management
Dear YakovThank you for sharing your feedback. We apologize if the room did not meet your expectations. Please note that the photos displayed on our website are representative of the rooms, but depending on availability, the floor level, and the side of the street, the view and layout may vary slightly.We always strive to provide accurate representations of our rooms, and we regret any confusion this may have caused. If you have specific preferences for your next stay, please feel free to let us know in advance, and we will do our best to accommodate them.Thank you again for your understanding, and we hope to have the opportunity to welcome you back.Best regards,Hôtel Gustave****
by A verified traveler from Fort Worth
Posted 28 Nov 2024
Good location at walkable distance to the Eiffel Tower. Many dining options. Across the street is a bakery with fresh bread and pastries. The Room and bathroom were small but nice.
We went during Fall and they didn’t have the ac working in the whole building. On the 2nd day they provided a small fall after a couple complaints. I found a apology card with a chocolate in the room but still the fact is that we couldn’t sleep for 2 nights. They offered a discount for next time but not compensation for this time. We don’t plan on going back.
Comment from Hotel Management
29 Nov 2024 by Yann 😊, Hotel Management
Dear Sheyla,Thank you for sharing your detailed feedback. We’re pleased to hear you enjoyed our convenient location, the proximity to the Eiffel Tower, and the nearby dining options, including the delightful bakery across the street. We sincerely apologize for the inconvenience caused by the lack of air conditioning during your stay. However, we would like to clarify that your visit took place during the colder season, with morning temperatures around 2 degrees Celsius during the night, when our heating system is prioritized over air conditioning for the comfort of most guests. While we provided a fan and extended other gestures such as an apology card and chocolates, we regret that these measures did not fully meet your expectations.We understand your frustration and truly regret that this affected your experience. Your feedback is invaluable in helping us improve, and we hope you might reconsider giving us another chance to provide you with the flawless stay you deserve.SincerelyYann - Hôtel Gustave****
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Yann 😊, Hotel Management
Dear GusThank you for sharing your wonderful experience at Hotel Gustave! We hope to have the pleasure of welcoming you back for a longer stay next time! Should you need assistance planning your next visit, please don’t hesitate to reach out.Warm regards,Hôtel Gustave****
by A verified traveler
Posted 24 Nov 2024
We found this lovely property for one night and sorry we didn’t book it for longer- we arrived early and front desk agent was kind enough to proceed with check in process ahead of time and held our bags. When we returned much later that afternoon our room was ready with our bags. Check out was just as quick and gentleman offered to call us a can to our next stop. The area is filled with lots of walkable restaurants and stores.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Yann 😊, Hotel Management
Cher DanielMerci pour votre commentaire ! Nous sommes ravis que vous ayez apprécié votre séjour.Au plaisir de vous accueillir à nouveau pour une prochaine escapade parisienneCordialementL’équipe de l’Hôtel Gustave****
by A verified traveler
Posted 15 Nov 2024
The hotel is brand new, very clean, and in an excellent location. The room was a bit cramped for the two of us, but it was smartly designed, so it was manageable. The environment was wonderful, and we liked it overall
Comment from Hotel Management
16 Nov 2024 by Yann 😊, Hotel Management
Dear Dhiman, Thank you for taking the time to share your experience at Hotel Gustave. We're delighted to hear that you appreciated our clean facilities, excellent location, and thoughtfully designed rooms. We understand that space can feel a bit cozy for two, and we’re glad it still met your needs. Our rooms are bigger than the average room in Paris and it's typical for an old Parisian building. Your feedback encourages us to continue providing a welcoming and comfortable environment for our guests. We hope to have the pleasure of welcoming you back in the future! Best regards, Yann - Hôtel Gustave****
