Ratings based on 186 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Jun 2024 on Hotels
Comment from Hotel Management
25 Jun 2024 by Managing Director and Regional Vice President , Hotel Management
Dear valued guest,We would like to thank you for sharing your highly rated review further to your recent stay in our iconic Mansion.All the dedicated Team here truly appreciate your warm feedback and look forward to welcome you back soon at Hôtel de Crillon, A Rosewood Hotel.Best regards,Vincent Billiard
by A verified traveler
Posted 29 May 2024 on Orbitz
Stunning property, one of the most beautiful in Paris. Great location. The room was on the smaller size and the staff was all very polite but were not quite as attentive and anticipatory of your needs as you would expect of a hotel at this level and price.
Comment from Hotel Management
4 Jun 2024 by Managing Director and Regional Vice President , Hotel Management
Dear Gregory,We would like to thank you for sharing this truly appreciated review further to your recent stay at Hôtel de Crillon, A Rosewood Hotel.If we really value your warm words about our "stunning property", "great location" and "very polite" staff, we sincerely regret for having not been able to fully satisfy and anticipate your needs as we are usually renowned for.Our dedicated Guest Relations Team will contact you shortly in a separate email for a more personalized follow-up.With my personal extended thanks for your trust, I sincerely hope to be able to welcome you back soon at 10, Place de la Concorde and share with you our iconic and memorable magic.Best regards,Vincent Billiard
by A verified traveler
Posted 20 Feb 2024 on Hotels
Comment from Hotel Management
8 Apr 2024 by Managing Director and Regional Vice-President, Hotel Management
Dear Cillian,We would like to thank you for sharing this highly rated review further to your recent stay at 10, Place de la Concorde.We are truly delighted that you have enjoyed the experience very much and we all look forward to welcoming you back soon at Hôtel de Crillon, A Rosewood Hotel.Best regards,Vincent Billiard
by A verified traveler from San Jose
Posted 23 Jul 2023
This is the nicest hotel I have ever stayed in. The staff are all the best of the best. The hotel has a recent redesign that keeps all of the old world splendor with all of the newest technology and design. All of the public rooms are really well done but not at all stuffy. The food is excellent at all of them most particularly at lecren. As as American I hate to say this but there really is nothing more elegant and romantic than Paris at this hotel
Comment from Hotel Management
2 Aug 2023 by Vincent Billiard - Managing Director, Hotel Management
Dear Stephanie,Thank you so very much for this very nice and highly positive rate further to your recent stay at Hôtel de Crillon, A Rosewood Hotel.We were truly delighted to welcome you in your "elegant and romantic" timeless Parisian Residence and we are already eager of the opportunity of your next visit in a not too distant future.In the meantime, we remain at your entire disposal to arrange all the tailored details of this new magical getaway in the heart of The City of Light.With best regards,
by A verified traveler
Posted 29 Jun 2023
I have stayed in many 5 star hotels in Paris during my previous visits to Paris. The Crillon has surpassed my stay at other hotels in the same category. The staff and personal butlers will quickly tend to any task that you request. The hotel bar is very sociable with live entertainment, and the food is delicious. The cocktail menu is ingenious with a wonderful “course” design. Very elegant interior design within the main lobbies, while our suites were both chic and modern with all the fixtures and amenities one would expect of such fine surroundings. I also find that it has the most central location at the Place de Concorde. With all the five star hotel options available in Paris, I would certainly select the Hotel de Crillon again.
Comment from Hotel Management
3 Jul 2023 by Vincent Billiard - Managing Director, Hotel Management
Dear Lina,We would like to thank you for sharing this "5 star" review further to your recent stay in the heart of The City of Light.We were all thrilled to welcome you and share with you the iconic magic of 10, Place de la Concorde.All the dedicated Team of your new favourite Parisian Residence is looking forward very much of your next visit in a not too distant future at Hôtel de Crillon, A Rosewood Hotel.In the meantime, we remain at your entire disposal in order to arrange all the tailored details of your next visit.Best regards,
by A verified traveler
Posted 26 Jun 2023 on Hotels
Comment from Hotel Management
29 Jun 2023 by Vincent Billiard - Managing Director, Hotel Management
Dear Georges,We would like to thank you for sharing this very positive review further to your recent stay in the heart of The City of Light.We were all very pleased to welcome you and share with you the iconic magic of 10, Place de la Concorde.All the dedicated Team of your Parisian Residence is looking forward very much of your next visit in a not too distant future at Hôtel de Crillon, A Rosewood Hotel.In the meantime, we remain at your disposal shall you need any further assistance.Best regards,
by A verified traveler
Posted 17 Jun 2023 on Hotels
Comment from Hotel Management
19 Jun 2023 by Vincent Billiard, Managing Director, Hotel Management
Dear Karl,We would like to thank you for sharing your very positive review further to your recent stay in your favourite Parisian Residence.We were delighted to have you in Residence and we already all look forward very much to welcoming you back soon at Hôtel de Crillon, A Rosewood Hotel.With best regards,
by A verified traveler from San Francisco
Posted 4 Jun 2023
Comment from Hotel Management
19 Jun 2023 by Vincent Billiard - Managing Director, Hotel Management
Dear Yan,We would like to thank you for sharing your review further to your recent stay at Hôtel de Crillon, A Rosewood Hotel and we kindly invite you to contact us at your convenience in order to provide further information about what happened.With best regards,
by A verified traveler
Posted 3 Jun 2023 on Hotels
Comment from Hotel Management
6 Jun 2023 by Vincent Billiard - Managing Director, Hotel Management
Dear abdulla,I would like to personally thank you for your recent new stay at Hôtel de Crillon, A Rosewood Hotel and for the precious time you took to share your valued feeback.Further to the email sent by my Deputy Front Desk Manager, I would like to extend my sincerest apologies for the inconveniences encountered.With the sincere hope to be able to regain your trust in a not too far future, do not hesitate to contact my Team and / or myself if we can be of any further assistance.Once again, your feedback as your loyalty are highly appreciated, please accept my sincerest apologies, and I hope to see you again very soon.Sincerely yours,
by A verified traveler from Chapel Hill
Posted 3 Jun 2023
Service and location are unparalleled. The flowers are stunning! Add to the magical experience of Paris.
Comment from Hotel Management
5 Jun 2023 by Vincent Billiard - Managing Director, Hotel Management
Dear KATHRYN,We would like to thank you for sharing your "stunning" review further to your recent stay at Hôtel de de Crillon, A Rosewood Hotel.We are truly delighted that you have enjoyed your experience among us and we already all look forward very much to welcoming you back soon in your favourite Parisian Residence.In the meantime, we remain at your entire disposal if needed.With best regards,
