Ratings based on 559 Verified Reviews

4.1 out of 5
84% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

No communication between day & night receptionist

Posted 12 Mar 2020 on Hotels
He was the worst stay in hotel in Paris even we find a mouse in the room this is very bad for a hotel four star The worst thing is when we report it to the front desk they told me is normal in Paris there is plenty mouses and rats this is not answer to give for comforting people.
5 out of 5
by A verified traveler

I love Paris and the Hotel California

Posted 11 Mar 2020 on Hotels
We loved our stay at the Hotel California. The desk people arranged our rooms efficiently for all of us. I’m 81 and my room had a walk in shower and grab bars. My granddaughters had rooms for them to gather. And my daughter had Room 701 with a table where we could play board games. Location is perfect for walking. We’re coming back!!!
3 out of 5
by A verified traveler

Posted 15 Feb 2020
Comment from Hotel Management
25 Feb 2020 by CLARISSE, Hotel Management
Dear guest Thank you for your kind visit and appreciation. We regret that you had an average experience with us and hope to have the opportunity to welcome you back in order to strenghten you in your choice: Hotel California is the place to stop by. With our best regards Clarisse THIRY Hotel General Manager
4 out of 5
by A verified traveler

Posted 11 Feb 2020 on Hotels
Comment from Hotel Management
27 Feb 2020 by CLARISSE, Hotel Management
Cher Wael Toute l'équipe de l'Hôtel California tient à vous remercier de votre récent séjour et sommes ravis que votre expérience ait été des plus réussies. Restant à votre entière disposition pour une nouvelle expérience unique. Bien cordialement Clarisse THIRY Hotel General Manager
3 out of 5
by A verified traveler from Kokomo, Indiana, USA

Posted 26 Jan 2020
The room was adequate in size. Service was slow requiring a long wait and much staff discussion before anything happened. The “amenities” included airport transportation. They neglected to mention the fee for this which was higher than a taxi. A lot of assurances and promises but little prompt performance.
Comment from Hotel Management
30 Jan 2020 by CLARISSE, Hotel Management
Dear guest Thank you for your recent stay to our charming hotel and for taking time to leave us your kind review. We are glad that our accomodations have been able to meet your expectations but not our service. Be assured that your remarks have been taken with our highest attention and our priority is our guests satisfaction. Looking forward to welcoming you back in order to restore your trust. With our best regards Clarisse THIRY Hotel General Manager
4 out of 5
by A verified traveler

Posted 10 Jan 2020 on Travelocity
This Hotel is perfectly located and just off the Champs-Elysees. The staff was very friendly and the hotel was clean and inviting. We had a standard room. The bed was very comfortable. The bathroom was well appointed but very narrow and only room for 1 person at a time. There was a great Irish Pub a few doors down that had great food. If in Paris again i would definitely stay here again.
Comment from Hotel Management
14 Jan 2020 by CLARISSE, Hotel Management
Dear guest Thank you for your recent stay to our charming hotel and for taking time to leave us such a generous review. We assured that it has been proudly shared with our entire staff and remain at your entire disposal, next time you plan to visit our beautiful Paris. With our warmest regards Clarisse THIRY Hotel General Manager
5 out of 5
by A verified traveler

Posted 6 Jan 2020
Locaton is good accesible to all
Comment from Hotel Management
14 Jan 2020 by CLARISSE, Hotel Management
Dear guest Thank you for your recent visit to the Hotel California and for taking time to share such a great experience on expedia.com. We are glad that you enjoyed the amazing location we are fortunate to have and remain at your entire disposal next time you plan to visit our beautiful Paris again. With our best regards Clarisse THIRY Hotel General Manager
4 out of 5
by A verified traveler from Marbella

Posted 4 Jan 2020
Location is great. Two minutes from champs elysees. Staff is so so. Some are very friendly and some are unfriendly. Breakfast is average and if you want an omelette or sunny side eggs you need to pay an extra 7euros or just settle for the cold scrambled eggs. Dishes need to be checked as some were dirty. Room and bathroom were clean and well heated.
Comment from Hotel Management
30 Jan 2020 by CLARISSE, Hotel Management
Dear guest Thank you for your recent stay to the Hotel California and for taking time to share your experience with us. We are glad that the great location we are fortunate to have and accomodations have been able to meet your expectations. We nevertheless regret your average appreciation concerning our breakfast service and assure you that your remarks have been taken with our Food and beverage highest attention. Looking forward to welcoming you back in order to let you appreciate our improvements. With our best regards Clarisse THIRY Hotel General Manager
5 out of 5
by A verified traveler from New York

Posted 26 Dec 2019
Staff was very friendly. Specially Joseph from front desk.
Comment from Hotel Management
30 Dec 2019 by CLARISSE, Hotel Management
Dear Maria-Christina, thank you very much for your recent stay to our charming hotel and for taking time to share such a great experience with us. Be assured that our entire staff , especially Joseph , are glad for having able to meet your expectations entirely. Thank you again for your trust and have an Happy Holiday Season ! With our best regards Clarisse THIRY Hotel General Manager
2 out of 5
by A verified traveler

Posted 13 Dec 2019 on Hotels
Comment from Hotel Management
30 Dec 2019 by CLARISSE, Hotel Management
Dear Hanan Thank you for your recent visit to the Hotel California and for taking time to leave us your impressions. We deeply regret that your experience has not been quite enjoyable and hope to have the opportunity to welcome you back in order to restore your trust. Be assured that our main concern is our guests satisfaction. Wishing you an Happy Holiday Season ! Best regards Clarisse THIRY Hotel General Manager
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