Ratings based on 596 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
This hotel is very convenient for taking the metro. It is in a quiet neighborhood. There are lots of dining options and a wonderful Artisan patisserie right around the corner.
Maria was exceptionally helpful in giving me directions to places I wanted to visit. It is close to Montmartre, and the shopping around this area is much cheaper than central Paris.
The room is small and that is typical of Paris. The bathroom has adequate space. It was cleaned every day and the service at breakfast was great. Around 2 pm they serve snacks and drinks which is a great gesture to the clients. I would highly recommend this hotel.
by A verified traveler
Posted 13 Nov 2024
Convenient to transport and family room was good. Carpet in ruins could be refreshed.
by A verified traveler
Posted 23 Oct 2024
They did not have the room we booked available so they put us in a room with basically no windows so that we all fit. The beds were very hard and the pillows flat and hard. Never got a comfortable night of sleep.
The room was clean and well appointed. The staff was friendly but I was still frustrated that they gave our room away. The location was good.
by A verified traveler
Posted 20 Oct 2024
by A verified traveler
Posted 15 Oct 2024
The property is fine enough. The problem was that they did not reserve the room I booked. I was supposed to have a family room with 2 separate rooms and they put us in a triple all together. They blamed it on people training at the front desk. We will supposedly get some money back but we were very disappointed with the room problem.
by A verified traveler
Posted 13 Oct 2024
It was very convenient for us to have the possibility to rent a "family room", which is made up of two rooms and both rooms have two beds and a bathroom each. There is an additional door in the hallway so that you could keep the room doors open to have access to both rooms. However, no door stops were provided so it wasn't super easy to keep the doors open. The rooms and bathrooms were very clean. The temperature in the rooms was hot and A/C is not available outside of summer, but we were able to resolve this by opening the windows.
The hotel location is excellent. Lots of restaurants nearby as well as public transportation. We did not have breakfast in the hotel and instead chose to eat at nearby cafes and boulangeries. The decor is funky and fun. We very much appreciated the free mini bar filled with two bottles of water, 1 sparkling water, 1 soda, and 1 apple juice. There are also water, sparking water, sodas, and snacks available in the lobby in the afternoons and evenings, which was a great bonus. You can stop into any astrotel to benefit from this bonus throughout Paris.
Hotel access requires a room key or someone from the front desk will have to let you in. While this is secure, one night someone was waiting to get in and walked in after us. Although we notified the person at the front desk, he brushed us off and didn't take any action. We never felt unsafe, but this seemed to defeat the purpose of the secure entry.
by A verified traveler
Posted 6 Oct 2024
Staff very friendly and helpfull
by A verified traveler
Posted 5 Oct 2024
by A verified traveler
Posted 4 Oct 2024
Very nice property! I liked it a lot! Would recommend! Great location and great staff!
by A verified traveler
Posted 27 Sep 2024
Excellent service and close to metro station .
