Ratings based on 378 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Alexandre Briet, Manager, Hotel Management
Dear Alvin,Thank you for this kind review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We hope to have the pleasure of welcoming you back. With kind regards,Alexandre Briet, Manager
by A verified traveler
Posted 22 Sep 2024
Lovely service and Paris hotel
Comment from Hotel Management
23 Sep 2024 by Alexandre Briet, Manager, Hotel Management
Dear Vishal,Thank you for this great review.We are truly heartened to receive your compliments regarding your recent stay.We are delighted that you enjoyed our meticulous attention to cleanliness, the condition of our establishment, our dedicated service, and the well-appointed room amenities. Our team takes great pride in maintaining the high standards that the Grand Pigalle Hotel is known for, and it is wonderful to know that these efforts have enhanced your visit.We look forward to having you return. Best wishes,Alexandre Briet, Manager
by A verified traveler
Posted 11 Sep 2024
Lovely area with plenty of things to do. Very cool property - great views from balcony. The restaurant was amazing. The staff (Lewis) was so helpful in getting us a reservation. Try the banoffee pie! Would definitely go back
Comment from Hotel Management
12 Sep 2024 by Alexandre Briet, Manager, Hotel Management
Dear Carmen,Thank you for this great feedback about your recent stay.We are truly heartened to receive such positive feedback from your stay.We are delighted that you enjoyed the views and the room amenities, and found the hotel's ambiance to be noteworthy. Our staff takes great pride in contributing to a memorable guest experience, and it's wonderful to know that Lewis was able to assist you so effectively.Finally, we are pleased that the Frenchie Pigalle restaurant was to your liking, and that the location of the hotel enhanced your Paris experience.We look forward to welcoming you back on a future occasion. Best wishes,Alexandre Briet, Manager
by A verified traveler
Posted 21 Aug 2024
I loved the staff and the quality of the room! The balcony view was amazing!
Comment from Hotel Management
23 Aug 2024 by Manager, Hotel Management
Dear Dima,Thank you for taking the time to review your stay.We are truly heartened to hear about your wonderful experience at Grand Pigalle Hotel.We are delighted that you enjoyed the room amenities and the stunning views from your balcony. It is also wonderful to know that our dedicated team contributed to the quality of your stay and that the cleanliness and overall condition of the hotel met your expectations.It would be a pleasure to have you return on a future occasion.Best wishes,Alexandre Briet, Manager
by A verified traveler
Posted 5 Aug 2024
Hotel was really good. Clean overall and close to everything we planned to go to. Only thing is we felt scammed by the front desk when we booked for a taxi. We were told it was gonna be a flat rate of 60 euros to the airport and we thought it was the regular/licensed taxis. Just for us to get a notification the next morning that we are getting charged 70 euros because its a private taxi. At the end of the ride we were charged 80 euros overall and we were shocked and confused with the pricing. Turns out a percentage of that total goes to the hotel as they commission out of it. Completely absurd that we were given a false price and not given a heads up for hidden fees by the front desk.
Comment from Hotel Management
23 Aug 2024 by Manager, Hotel Management
Dear Anna,Thank you for sharing a review.We are delighted that you found our hotel clean and well-maintained, and appreciated the amenities provided in your room. Our hotel is dedicated to ensuring the comfort and satisfaction of our guests with an emphasis on quality service and attention to detail. However, we are troubled to learn about the challenges you faced with the taxi service. Transparency is integral to our service philosophy, and we wish to clarify that this is a separate service from the hotel and we have no control over the fees charged. We take your comments to heart and will review our communication procedures to prevent any misunderstandings going forward.Nonetheless, it is great to hear that our prime location contributed positively to your Paris experience, allowing you easy access to the various attractions and landmarks that our vibrant neighbourhood has to offer. Our location in South Pigalle is indeed a highlight for many of our guests, being just a short walk from iconic sites such as Montmartre and Le Sacré-Coeur.We hope that we have the pleasure of seeing you again in the future. Kind regards,Alexandre Briet, Manager
by A verified traveler
Posted 27 Jul 2024
Comment from Hotel Management
19 Aug 2024 by Alexandre Briet, Manager, Hotel Management
Dear Lawrence,We are grateful for your feedback.It is a pleasure to see that your time with us met your expectations and left you with a positive impression.During your stay, we hope you had the chance to experience our signature offering, the Frenchie Pigalle by Gregory Marchand, an unreserved culinary delight that encapsulates the spirit of South Pigalle.We look forward to welcoming you again in the future.Best wishes,Alexandre Briet, Manager
by A verified traveler
Posted 23 Jul 2024
Comment from Hotel Management
25 Jul 2024 by Manager, Hotel Management
Dear Ben,Thank you for letting us know that you enjoyed your stay.We are delighted that everything met your expectations during your time with us and that you appreciated our high standards.We hope to see you again in the future.Kind regards,Alexandre Briet, Manager
by A verified traveler from SAINT GEORGE
Posted 18 Jul 2024
All staff members were engaging and polite. The rooms are small compared to hotel rooms in global chains, but they are well appointed and very quaint. The neighborhood is groovy and has plenty of options for food, baked goods and gelato. Highly recommended!
Comment from Hotel Management
20 Jul 2024 by Alexandre Briet, Manager, Hotel Management
Dear Andrew,We are grateful for your feedback.We are thrilled that the room appointments and our attentive service team contributed positively to your stay. Additionally, it is rewarding to know that you found the cleanliness and overall condition of our hotel to be impeccable. Our boutique hotel is designed to offer comfort and charm in a historical Parisian building, where space is at a premium. We understand that the size of our rooms might not meet everyone's expectations and appreciate your comments.Nonetheless, we are glad that the vibrancy and culinary variety of our neighborhood added to the charm of your visit. Our location in South Pigalle is indeed surrounded by an array of delightful dining options, and we are happy you enjoyed them.We look forward to the opportunity of welcoming you back.Warm regards,Alexandre Briet, Manager
by A verified traveler
Posted 12 Jul 2024
Comment from Hotel Management
2 Aug 2024 by Alexandre Briet, Manager, Hotel Management
Dear Ian,We are grateful for your feedback.We are delighted that you enjoyed your time with us.During your stay, we hope you had the chance to experience our distinctive approach to sustainability, recognised by the Green Key label. This commitment to eco-friendly practices is central to our brand, ensuring that every guest's stay contributes to the well-being of our environment.We look forward to seeing you again.Warm wishes,Alexandre Briet, Manager
by A verified traveler
Posted 7 Jul 2024
Great service!
Comment from Hotel Management
10 Jul 2024 by Alexandre Briet, Manager, Hotel Management
Dear Dylan,Thank you for taking the time to review your stay.We're thrilled to hear that our team provided you with attentive and helpful service. It's also wonderful to know that you had a great stay.We look forward to seeing you again on future occasions.Best wishes,Alexandre Briet, Manager
