Ratings based on 246 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Aug 2024 on Hotels
by A verified traveler
Posted 8 Aug 2024 on Hotels
by A verified traveler
very rude receptionist
Posted 24 Jul 2024 on HotelsThe guy at the reception in the morning shift was extremely agressive. I asked the guy in the night shift for a late check out at least one hour as I wanted to sleep, he said ok. Then in the next day the other called with an attitude and he literally told me “ I give you 10 minutes to leave or you pay!!” Like I’m in the army or I’m asking for his mercy!!! Was a weird experience, I never had it in my life. Also when I left he told me a bad words. I’m speechless about his agressive attitude. He needs to learn how to be professional and have some skills on the hospitality.
Comment from Hotel Management
25 Jul 2024 by La direction , Hotel Management
Monsieur;nous tenons à vous remercier pour votre séjour.Vous êtes passé à notre hôtel après avoir fait les autres hôtels du quartier vers 16h afin de visiter une chambre et de faire une réservation en direct, malgré la visite que notre collègue vous a faite et la proposition de tarif, vous avez malhonnêtement réservé en ligne devant mon collègue pour gager 10 euros, un comportement inacceptable.Afin de démontrer notre compétence, mon collègue vous a attribué la même chambre. En aucun cas, le check-out n'est à 14h.Il y a des hôtels à travers le monde qui vous facturent un check-out tardif.Le lendemain mon collègue vous a téléphoné à 12h50, ce qui équivaut à une prolongation de 50 minutes. Je vous informe poliment que le check-out est à midi, vous avez répondu : "non, je pars à 14h comme prévu." Il vous a accordé jusqu'à 13 h, mais vous avez été arrogant, et vous aviez jeté la clé à la réception,Il vous a demandé poliment de partir, craignant que vous ne franchissiez les limites, mais vous n'arrêtez pas de crier et d'entendre des choses comme la police, je suis journaliste etc. ….etc. alors que vous êtes complètement en tort, vous avez pris en photo (nous sommes en mesure de porter plainte contre vous, nous avons vos documents d'identité). Des voisins seront témoins.Nous vous incitons à prendre le temps de lire et de revoir les expériences de nos clients.En tant que journaliste, il n'est pas autorisé de rester jusqu'à 14h ou de faire des menaces à l'égard de notre collègue.
by A verified traveler
Posted 23 Jul 2024 on Hotels
Great hotel the only thing that was missing was ac in the room as it was very hot 35 degrees but it had a fan
Comment from Hotel Management
25 Jul 2024 by Hotel du loiret , Hotel Management
Hello, We are very happy to know that your experience with us was so pleasant, and we thank you for your comment. Indeed, leaving the keys at reception allows us to know which rooms are occupied, only in case of emergency and need to evacuate the hotel, this also allows better control of access to the rooms, if the key is in our lockers, we are alerted by video surveillance in the event of an intrusion into a room supposed to be free, so all this is implemented for the safety of our customers. We sincerely hope to welcome you soon and of course, the entire team of the Hôtel du Loiret will be delighted to welcome you. With our thanks. Kind regards. Hôtel du Loiret
by A verified traveler
Posted 13 Jun 2024
A really lovely stay. The hotel staff were very friendly and the room and location in Paris were excellent. Really good value for money. Would definitely return!
Comment from Hotel Management
25 Jul 2024 by Hotel du loiret , Hotel Management
Hello, We are very happy to know that your experience with us was so pleasant, and we thank you for your
by A verified traveler
Posted 7 May 2024
Very clean room and the area felt safe
by A verified traveler
Posted 7 Apr 2023 on Travelocity
The staff was excellent and very helpful, this being my first time in Paris.
Only thing I perhaps did not like at first was when you go out you have to give the desk the room key. At first this seemed strange but it was not a problem at all. I am sure they are just trying to monitor who is coming and going for safety reasons
Comment from Hotel Management
7 Apr 2023 by Chaf, Hotel Management
Good morningWe are very happy to know that your experience with us has been so pleasant, and we thank you for your comment.Indeed, the fact of leaving the keys at the reception allows us to know the occupied rooms, only in case of emergency and need to evacuate the hotel, it's also allows a better control of access to the rooms, if the the key is in our lockers, we are alerted by video surveillance in the event of intrusion into a room that is supposed to be free, so all of this is implemented for the safety of our customers.We sincerely hope to welcome you soon and of course, the entire Hôtel du Loiret team will be delighted to welcome you.With our thanks.Sincerely.Hotel du LoiretChaf
by A verified traveler
Posted 12 Sep 2022 on Hotels
Comment from Hotel Management
17 Sep 2022 by Madjid , Hotel Management
MERCI
by A verified traveler
Posted 22 May 2022
Excellent hotel that doesn't cost a fortune.Very helpful desk employees. Great location. Very comfortable. Only complaint (although not their fault) is very noisy outdoor bar across the street! Ugh.
by A verified traveler
Posted 5 Apr 2022
very friendly staff
Comment from Hotel Management
13 Apr 2022 by Madjid , Hotel Management
Merci
