Ratings based on 786 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Oct 2024
The staff was amazing and very supportive. The location is perfect, and very quiet.
by A verified traveler
Posted 31 Oct 2024
by A verified traveler
Posted 27 Oct 2024
Great location, excellent breakfast, comfortable room, easy to navigate Paris!!
Comment from Hotel Management
28 Oct 2024 by La réception, Hotel Management
Thank you for sharing your amazing feedback !!We hope we will have the pleasure to welcome you back on a next stay.We would like to inform you that our hotel will be closing next month for a complete renovation. We are committed to providing you with a completely refreshed environment and enhanced service during your next visit. We would be delighted to welcome you back in 2025 to showcase the new improvements.Warm regards,The Hotel Team
by A verified traveler
Posted 25 Oct 2024
Granted, hotel rooms in Europe are small but this place was built in mid eval times. Nothing is plum. The shower is microscopic. My bed slanted and feet extended over the edge. It is convenient but not worthy of such a high recommendation from Expedia without better warning of the condition of this place. The bed wasn’t horse hair, luckily but it is that old and of that era..
Comment from Hotel Management
28 Oct 2024 by La réception, Hotel Management
We sincerely apologize if your experience did not meet your expectations, and we appreciate your feedback.We would like to inform you that our hotel will be closing next month for a complete renovation. We are committed to providing you with a completely refreshed environment and enhanced service during your next visit. We would be delighted to welcome you back in 2025 to showcase the new improvements.Warm regards,The Hotel Team
by A verified traveler
Posted 15 Oct 2024
The property is not fancy, but very practical and suitable. It makes up for it in the location.
Comment from Hotel Management
22 Oct 2024 by GHDC Team, Hotel Management
Thank you for your feedback! We're glad you found the property practical and well-suited to your needs. Our prime location is definitely one of our strengths, and we’re happy it enhanced your stay. We hope to welcome you back in the future!
by A verified traveler
Posted 13 Oct 2024
Hôtel was near as a pin, clean, and well decorated. The staff was kind and courteous.
Comment from Hotel Management
22 Oct 2024 by GHDC Team, Hotel Management
Dear Domenick,Thank you for your lovely feedback! We're delighted that you found the hotel clean, well-decorated, and appreciated the kindness of our staff. We hope to welcome you back for another great stay soon!
by A verified traveler
Posted 13 Oct 2024
Loved our stay here. Location was perfect, easy to walk to all of the places we wanted to go. Room was so cute and clean. Had everything we needed! Would definitely stay here again in the future.
Comment from Hotel Management
22 Oct 2024 by GHDC Team, Hotel Management
Dear Coty,Thank you so much for your kind words! We're thrilled to hear that you loved your stay and found the location convenient for exploring. It’s great to know that your room had everything you needed and that it met your expectations. We look forward to welcoming you back in the future!
by A verified traveler
Posted 12 Oct 2024
Staff is helpful and calm
Location is near rhe river and rhe island.
They plan to refurbish.
Comment from Hotel Management
22 Oct 2024 by GHDC Team, Hotel Management
Dear Adele,Thank you for your feedback! We're glad you enjoyed the helpfulness of our staff and the convenient location near the river and the island. You’re absolutely right—we are excited to announce that renovations will begin on November 1st. We’re looking forward to offering an even better experience for our guests in the near future. We hope to welcome you back to enjoy the improvements!
by A verified traveler
Posted 11 Oct 2024
It’s the obviously not a usual American hotel chain. It’s a cozy hotel with elevator. It’s perfect location and quiet. In 30 minutes we visited several famous locations while walking ( we weren’t expecting so many and so close to the hotel). Room was very small and cozy especially for American standards. Bathroom was clean. Very unique design, very French. Our room had adjoining balcony with other room with little table and chairs. Hotel organized for us pick up from airport and to back to airport which was very convenient especially when we don’t speak French language. Breakfast was available. We did enjoy the stay.
Comment from Hotel Management
22 Oct 2024 by GHDC Team, Hotel Management
Dear Gloriya,Thank you for your thoughtful review! We're thrilled to hear that you enjoyed our cozy atmosphere and found the location to be so convenient for exploring nearby attractions. It’s great to know that the unique design and the adjoining balcony added a special touch to your stay. We’re glad the airport transfers worked well for you, especially given the language barrier.We appreciate your feedback on the room size, as European standards can sometimes feel a bit different from those in the U.S. It’s wonderful to hear you enjoyed your stay, and we hope to welcome you back in the future!
by A verified traveler
Posted 5 Oct 2024
Rooms and showers are too small, there are no power points for devices (we had to unplug a lamp to charge our phones). Sudenly the alarm started beeping (and were not informed why) we had to leave immediately as that was too noisy. But the worse was we stayed almos 24 hours with no WiFi. A tourist cannot survive with no WiFi. Some staff are friendly, some others indifferent.
Comment from Hotel Management
7 Oct 2024 by Emilie, Hotel Management
Dear Veronica,Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you encountered during your stay.We understand that the size of the rooms and the lack of power points for devices can be challenging, and we appreciate your input on this matter. We are currently planning renovations to take place by November, which will help address these issues and enhance our guests’ experience.We also apologize for the disturbance caused by the fire alarm. We attempted to inform all our guests in advance, but there may have been a miscommunication, and we regret any distress this caused. Your safety is our priority, and we appreciate your understanding during this testing period.Regarding the WiFi issues, we are truly sorry for the inconvenience you experienced. Unfortunately, this was a technical problem that was beyond our control, and we recognize how essential reliable internet access is for our guests, especially while traveling.We appreciate your comments about our staff. We strive to provide excellent service and will work to ensure a more consistent experience for all our guests in the future. Your feedback is invaluable to us as we continue to improve.We hope you will consider staying with us again in the future, allowing us the opportunity to provide you with a better experience. Thank you once again for your understanding and feedback!
