Ratings based on 972 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Sep 2024
I've stayed here several times and it's always a good experience!
Comment from Hotel Management
24 Sep 2024 by Generator Paris, Hotel Management
Hi Tiffany,Thank you for your 5* review!
by A verified traveler
Posted 2 Sep 2024
Upon arrival the staff were nice and they have an area to leave your luggage if you arrive before check in time. However we had two rooms and they were awful, broken shower doors, broken switches, broken headboards, lights not working, windows don’t shut all the way, super noisy especially if you’re on the front side of the hotel by main road, doesn’t feel safe either as soon as you step outside the doors of the hotel. Staff were nice throughout the stay but the hotel was awful
Comment from Hotel Management
6 Sep 2024 by Margaux, Hotel Management
Hi, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're saddened to hear that your stay was not up to your expectations. This certainly isn't the level of service we wish to provide to our guests here at the hotel.We can assure you that we take your feedback very seriously and that it will be share with all the management team. We hope you will consider staying with us in the future. If you are indeed thinking of staying with us again, please do not hesitate to contact us directly so we can personally ensure you have a problem free stay.
by A verified traveler
Posted 12 Aug 2024
A primary staff member at the desk, white man with thin brown hair and a beard tried to double charge me for a towel and denied me a room change when the AC broke (yet someone else gave me the room instantly.) He said there weren’t any left which was a lie because the next time I asked a woman gave me a choice of 3 spots. Watch out for him! He was also rude and unhelpful to my friends as well.
Comment from Hotel Management
13 Aug 2024 by Santiago , Hotel Management
Hi Simon,Thank you for leaving us a review.We are very sorry about this situation and we will investigate about it.We hope you still have enjoyed your stay at Generator and we would love to see you again in the future !GENERATOR PARIS
by A verified traveler
Posted 5 Aug 2024
Comment from Hotel Management
28 Aug 2024 by Margaux, Hotel Management
Hi, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're saddened to hear that your stay was not up to your expectations. This certainly isn't the level of service we wish to provide to our guests here at the hotel.We can assure you that we take your feedback very seriously and that it will be share with all the management team. We hope you will consider staying with us in the future. If you are indeed thinking of staying with us again, please do not hesitate to contact us directly so we can personally ensure you have a problem free stay.
by A verified traveler
Posted 5 Aug 2024
I always stay here and enjoy it. The staff are helpful and are very pleasant at all hours of the night. Security is very serious about who enters at various times of the night. This time the bathrooms weren’t cleaned as frequently as they are given that it was the Olympics and I believe they’re beginning to rent to local homeless people which may long term become problematic when it’s a shared dorm space as people horde and become territorial about the shared spaces including the bathroom. I guess generator Paris hasn’t figured out a way around this issue yer.
Comment from Hotel Management
5 Aug 2024 by Margaux, Hotel Management
Hi, Thank you for your 5* review!
by A verified traveler
Posted 3 Aug 2024
Loved it
Comment from Hotel Management
5 Aug 2024 by Margaux, Hotel Management
Hi,Thank you for your 5* review!
by A verified traveler from Houston
Posted 21 Jul 2024
Great location
Comment from Hotel Management
22 Jul 2024 by Margaux, Hotel Management
Hi,Thank you for your nice review! Hope to welcome you back soon
by A verified traveler
Posted 20 Jul 2024
Nice affordable hostel, questioned if the air con was working at times but overall nice stay. Note that there are no cooking facilities here and nowhere to really eat outside food either.
Comment from Hotel Management
22 Jul 2024 by Margaux, Hotel Management
Hi,Thank you for your nice review! Hope to welcome you back soon
by A verified traveler
Posted 19 Jul 2024
The breakfast was ok but could have more options in the buffet.
Comment from Hotel Management
19 Jul 2024 by Margaux, Hotel Management
Hi Solange,Thank you for your review!Hope to welcome you back soon
by A verified traveler
Posted 9 Jul 2024
Comment from Hotel Management
12 Jul 2024 by Margaux, Hotel Management
Hi Chloe, thank you for your review! Hope to welcome you back soon
