Ratings based on 74 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.9 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
It was amazing
by A verified traveler from London
Posted 8 Nov 2024
Great
by A verified traveler
Posted 29 Oct 2024
Stunning hotel but this does reflect in the price. I do feel their should be improvements made to the swimming area as it should represent the quality and detail put into the rest of the hotel. Children were disappointed that their were no slides etc in the pool as it was boring.
The beds were very comfortable especially as I have a back condition.
Staff were lovely and very convenient location to access the parks.
by A verified traveler
Posted 26 Oct 2024
Hotel is good, breakfast was a nightmare overcrowded always and not the best quality, the location of the hotel is superb.
by A verified traveler
Posted 24 Oct 2024
Amazing experience from start to finish.
by A verified traveler
Posted 30 Sep 2024
by A verified traveler
Posted 11 Sep 2024
by A verified traveler
Posted 10 Sep 2024
by A verified traveler
Posted 7 Sep 2024
Poorly trained dining staff especially room service. Didn’t know menu. Clumsy in spilling our breakfast once delivered and then having to wait over 40 minutes for new food only for eggs to be raw. Complete shambles.
Then was over charged on room service bill for ice cream. I asked manager to call me on mobile as we were going out. They instead Called room. We were not in. Then they turned up at our door at 12.30am midnight !!! Idiots.
To top it off there was a huge fly in our ceasar salad. Didn’t surprise me as at breakfast in the restaurant at €45 each I went to pick some watermelon and a fly flew off it!
Overpriced and bad food. Expedia I am looking for compensation!!
by A verified traveler
Posted 7 Sep 2024
This hotel is amazing. All staff members we have met are friendly and wanting to help to any of our needs.
