Ratings based on 3,366 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Convenient and location plus kitchenette.
The staff are lovely, the hotel entrance and lobby is a welcoming space and easy drop off point for your taxi/uber.
My room had a lot of noise emanating from the street mostly, sadly the rooms are crying out for a refurbishment being both dated and tired around the edges.
Comment from Hotel Management
16 Nov 2024 by Guest Relation Manager, Hotel Management
Dear Christine, Thank you for staying with Citadines Saint Germain des Prés Paris and your kind comment, We have noted your observations and suggestions for improvement. We will certainly take them into account when we review with the respective team members. We look forward to welcoming you again to serve better . Merci beaucoup
by A verified traveler
Posted 14 Nov 2024
The hotel is in prime location in Saint Germaine des pres. Near to The Louvre, Notre Dame Cathedral and has a lot of good dining options at walkable distance. The rooms need to be updated, however, they were clean, spacious and had a complete Kitchenette. You can also do laundry. This is perfect place for families spending more than 3 days.
Comment from Hotel Management
15 Nov 2024 by Guest relation Manager, Hotel Management
Dear Rosalinda, Thank you for staying with Citadines saint Germain des Prés Paris and you kind comment, we are glad to know that you enjoyed your stay with us, we have noted your recommendations for improvements. We look forward to welcoming you back. Merci beaucoup
by A verified traveler from Porterville
Posted 14 Nov 2024
The location is excellent- walkable to the main tourist attractions, 5 min walk to the trains. Staff were very welcoming, the 24 hr coffee and hot cocoa were delicious! There is washing machines and dryers in the basement for a fee- 5 euros to wash, 4 euros to dry. The reason I won’t go back is it’s very expensive
Comment from Hotel Management
14 Nov 2024 by Alessia – Saint Germain der Prés, Hotel Management
Bonjour Erlinda, Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed our prime location, just minutes away from main tourist attractions and transport links. It’s also wonderful to know that you appreciated the warm welcome from our staff.We understand that you found the pricing to be on the higher side, and we truly value your perspective. While our location and amenities reflect the value we offer, we’re always looking for ways to enhance the overall guest experience.Thank you again for your kind words, and we hope to have the opportunity to welcome you back in the future.Best regards,
by A verified traveler
Posted 27 Oct 2024
The location was good. The Louvre was about a 25 minute walk. There are plenty of cafes and quick marts nearby. The room itself is spacious. However, the carpet looks worn and the AC fan was noisy, but it did keep the room cool. It’s not luxury, but it provided all the basics and then some.
Comment from Hotel Management
28 Oct 2024 by Alessia – Saint Germain der Prés, Hotel Management
Bonjour Farah, Thank you for taking the time to share your thoughts with us. We're pleased to hear that you enjoyed our convenient location, with the Louvre and nearby cafes easily accessible. It's great to know that you found your room spacious and comfortable.We appreciate your feedback regarding the carpet and the AC fan noise. Please rest assured that we are continuously working to improve our facilities, and your comments will be taken into consideration as we make updates.Thank you once again for your insights. We hope to welcome you back for another stay in the future!
by A verified traveler
Posted 25 Oct 2024
Very central to everything. Walkable. Staff were very friendly.
Comment from Hotel Management
28 Oct 2024 by Alessia – Saint Germain der Prés, Hotel Management
Bonjour Vicheka,Thank you for your wonderful feedback! We're thrilled to hear that you found our location convenient and walkable, and that our staff made a positive impression during your stay. Your satisfaction is our top priority, and we look forward to welcoming you back on your next visit!
by A verified traveler from Chula Vista
Posted 24 Oct 2024
I love the location of this property - it’s perfect and convenient to all that I love to visit. The employees are always so helpful and welcoming. There has never been an issue with communication. I have stayed here 4x in the past 6 years.
Comment from Hotel Management
24 Oct 2024 by Alessia – Saint Germain der Prés, Hotel Management
Bonjour Rebecca, Thank you so much for your wonderful feedback! We're thrilled to hear that you love our location and find it convenient for your visits. It's also fantastic to know that our team has consistently provided you with helpful and welcoming service.We greatly appreciate your loyalty as a returning guest, and it’s always a pleasure to have you with us. Your continued support means the world to us, and we look forward to welcoming you back for your next stay!If there’s anything specific we can do to enhance your experience during your next visit, please don't hesitate to let us know.
by A verified traveler
Posted 23 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Alessia – Saint Germain der Prés, Hotel Management
Bonjour Jeffrey, Thank you for sharing your feedback about your stay experience with Saint Germain des Prés. We are happy to have met your expectations in terms of service and quality standards.We are glad to hear your compliments about our residence in the city center of Paris. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again to Citadines Saint Germain des Près.
by A verified traveler
Posted 15 Oct 2024
Amazing location and perfect kitchen even if you don't use it is good to have, you do your own cleaning which worked for us.
Comment from Hotel Management
15 Oct 2024 by Laurent, Hotel Management
Dear Montserrat,It was a pleasure to welcome you at Citadines Saint Germain-des-Prés.We appreciate your review and the compliments about our service and facilities. We hope to welcome you again soon.
by A verified traveler
Posted 13 Oct 2024
The location for a tourist is perfect. Center of everything. The caprets and facilities need an update, but we weren't planning on spending lots of time in the room anyway. Staff great, in particular a man named Trinh (sp?).
Comment from Hotel Management
15 Oct 2024 by Laurent, Hotel Management
Dear Brian,Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. You kind words will be shared with Trinh.We hope to welcome you again soon.
by A verified traveler
Posted 7 Oct 2024
Comfortable and clean. Good situation
Comment from Hotel Management
7 Oct 2024 by Alessia – Saint Germain der Près, Hotel Management
Bonjour Nicole, Thank you for sharing your feedback about your stay experience with Saint Germain des Près. We are happy to have met your expectations in terms of service and quality standards.We are glad to hear your compliments about our residence in the city center of Paris. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again to Citadines Saint Germain des Près.
