Ratings based on 919 Verified Reviews

3.6 out of 5
93% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 23 Nov 2024
The room was very cold and dirty. Carpets were stained and dirty and very poor heat
4 out of 5
by A verified traveler

Posted 18 Nov 2024
Hotel that is right near Metro Gallieni on Line 3 and there is a shopping centre right next door. Basic room that is probably ready for redecorating and the carpet could do with changing. However, I am pleased with my stay overall; I thought it was good value for money. The room and bedding were clean, there was a bath and tea/coffee making facilities. My Internet connection was good. The only thing I did not like was that I could not open the window. I understand the safety issue but most hotels allow windows to be tilted open slightly to allow fresh air in and for me this is important as hotel rooms get very stuffy. There was no air con either. The receptionist kindly brought me a fan which helped a bit, though and in fact I found all staff on reception very polite and helpful.
2 out of 5
by A verified traveler

Posted 14 Nov 2024
It felt really dirty and gross. The carpet in the room was so so nasty. Very uncomfortable bed could feel the springs in the bed. Was nice that it was so close to the metro though.
1 out of 5
by A verified traveler

Posted 13 Nov 2024
Where to start this property is very gross the first room I was in the carpet was literally black, the bathroom was literally falling apart under the sink and the toilet wouldn’t flush unless you hold the button for a minute . I slept in this room the first night and the walls are paper thin I heard what sounded like a money counter not really sure what it was then snoring from both sides of my room, I asked them to move my room and they said what’s the issue I said the room is just gross I was terrified to walk on the carpet. They said “they don’t understand the issue”. They accommodated me and moved me to another room where the carpet was just as bad. I don’t understand get rid of the carpets it’s so gross. Then the parking lot is a joke they don’t tell you that you can get a code to get into the parking lot I had to walk all the way around to get to my car come to find out they have a piece of paper smaller than a gum wrapper with codes to get through the doors to the parking garage. The hotel has the metro station outside and honestly that’s why I booked and stayed.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Nov 2024
5 out of 5
by A verified traveler

Posted 11 Nov 2024
Clean, Easy Access, big enough.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Oct 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Oct 2024
4 out of 5
by A verified traveler

Posted 12 Oct 2024
It is close to public transportation...
5 out of 5
by A verified traveler from Catonsville

Posted 7 Oct 2024
We enjoyed staying here
Comment from Hotel Management
10 Oct 2024 by MAGALI, Hotel Management
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.