Ratings based on 423 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jan 2024
Excellent location for all the sights as well as easy access to the Metro. Staff is amazing and very friendly! Very unique place and the bed was super comfy. A little issue with hot water in the shower but overall I loved this place and will come back!
by A verified traveler
Posted 12 Jan 2024
Beautiful building with a lot of history. The staff are excellent. Just a few kinks to work out under their new management - hot water in showers is very limited and wifi is choppy. Rooms are large and spacious, beds are very comfortable.
by A verified traveler
Posted 24 Nov 2023
Comment from Hotel Management
19 Dec 2023 by Jean B Hotel Kofidentiel Guest Relation Specialist, Hotel Management
Hello AnneThank you for your feedbackWe are looking forward to have you back soon :-)Truly yours
by A verified traveler
Posted 17 Nov 2023
Comment from Hotel Management
19 Nov 2023 by Jean B Hotel Kofidentiel Guest Relation Specialist, Hotel Management
Hello Merri WilliamsonWe thank you for rating your stay with us We really hope to have you back in the near futureYou are an amazing couple , who venture this beautiful city for many miles :-) The entire Konfidentiel Hotel staff send their regards and you wish a safe trip back home .Truly yoursJean B.The reception
by A verified traveler
Posted 30 Oct 2023
We did not enjoy this property as much as others mainly due to the lack of description of the rooms. The loft room is difficult to move around and you are forced to climb up a small spiral staircase to your bed where at the top you hit your head (I'm 6'2").
We had all kinds of internet issues and no support. I asked for a partial refund due to our experience and was simply ignored.
There are plenty of other nicer properties in Paris, we will not be coming back.
Comment from Hotel Management
13 Nov 2023 by Hotel Konfidentiel, Hotel Management
Dear Brian,We are very sorry that your stay at the Konfidentiel did not meet your expectations.We would however, like to thank you for taking the time to leave us your review.Customer reviews are very important to us, as they help us to improve on any points you may have difficulties with.We wish you a pleasant day,SincerelyThe reception
by A verified traveler
Posted 20 Oct 2023
The area around the property is excellent however felt it was overprized. The registration area itself is quiet dark and they dont have staff overnight. Manager was a little rude to us and needs to be more courteous otherwise the room itself is clean and quiet comfortable. Overall a pleaant stay
Comment from Hotel Management
22 Oct 2023 by Marie Reception/Front desk, Hotel Management
Dear Jay Shah,Thank you for your feedback, which is very important for us.We take our guests satisfaction very seriously.It helps us to improve all the points you have mentioned.We are sorry that the reception atmosphere and decoration didn't please you.The reception is open until 10pm, after which all security measures are put in place.And we remain reachable and available all night on our telephone number. We are delighted to read that you enjoyed the surroundings and your stay.And we look forward to seeing you again, this time to your complete satisfaction.See you soon at Konfidentel Paris.
by A verified traveler
Posted 13 Oct 2023 on Lastminute
It was exceptional. The staff were amazing and it only has 6 rooms so intimate and friendly.
Comment from Hotel Management
13 Oct 2023 by Jean B Hotel Kofidentiel Guest Relation Specialist, Hotel Management
Hello JudithThank you so much for your feedbackI look forward to have you back You are an amazing person full of life and kindness
by A verified traveler
Posted 23 Sep 2023
The woman who helped us at the front desk for the 2 days we were there was amazing! She was extremely helpful and accomodating. She assisted us immediately with any question or issue we had.
Comment from Hotel Management
24 Sep 2023 by Marie Front desk/ Reception, Hotel Management
Dear Lucia,We are very pleased that the services you received during your stay satisfied you.And we are happy that you had a pleasant stay within our hotel.Your review represents a lot and we thank you for it.All the staff at Konfidentiel look forward to welcoming you back in Paris.Kind regards,
by A verified traveler
Posted 15 Sep 2023 on Lastminute
I would highly recommend this property. It only has 6 rooms ( one per floor ) and it is inviting and intimate. Staff are lovely and is 2 minute walk to the Louvre and Pont Neuf. Great restaurants and shopping nearby.
Comment from Hotel Management
16 Sep 2023 by Nabintou/ from desk , Hotel Management
Dear Judith,We are delighted that you enjoyed your stay in our hotel.We hope to welcom you back in the future.!Best regards,
by A verified traveler
Posted 29 Aug 2023
The breakfast was excellent! The staff are extremely friendly and accommodating.
Comment from Hotel Management
30 Aug 2023 by Marie Front desk/ Reception, Hotel Management
We are delighted that you enjoyed your stay with us.Your review is truly precious to us and we thank you for it.See you very soon at Konfidentiel Paris.Warm regards,
