Ratings based on 208 Verified Reviews
4.2 Room cleanliness
3.9 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
I was able to go out bye the train and bus bye my self with no problems. The problem I didn’t like there was that they didn’t have bottled water so you have to get a bottle from the front desk to get water from the fountain that is very poor.
Comment from Hotel Management
20 Nov 2024 by Marika- Front desk manager , Hotel Management
Thank you for your feedback! We're glad to hear you had no trouble using public transport during your stay. We apologize for the inconvenience caused by the lack of bottle of water in the room. We are committed to environmental efforts, which is why we have removed plastic bottles from the rooms and implemented a water fountain with glass bottles. We appreciate your note and hope to have the opportunity to welcome you again in the future. Best regards,MarikaFront Desk Manager
by A verified traveler
Posted 4 Sep 2024 on Orbitz
Comment from Hotel Management
5 Oct 2024 by Marika- Front desk manager , Hotel Management
Dear Sir,Thank you for completing the survey regarding your recent stay at our property.We regret that our service did not meet your expectations and ask you to accept our most sincere apologies.Could you, please, give us more details about your dissatisfaction? Your feedback will help us to improve our service.Best regards,
by A verified traveler
Posted 18 Aug 2024 on Hotels
by A verified traveler
Posted 11 Aug 2024
The front desk state was great. There was one in particular, a young woman with a light tan and dark, short hair (so sorry I forgot her name) who was very helpful where is went beyond her job title in assisting me with my luggage lost at the airport. She always would follow up with me about it and I appreciated that. One drawback is the area doesn't offer any food options for purchase after midnight so please be sure to eat elsewhere before then. I will return. -USA resident
Comment from Hotel Management
29 Aug 2024 by Magda - Front desk , Hotel Management
Dear Sir, Thank you for completing the survey regarding your recent stay at our property. We are delighted that you enjoyed your stay, and we hope to welcome you back again!Best Regards Magda - Front desk
by A verified traveler
Posted 31 Jul 2024
A great value for the money. Many delicious places to eat around town
Comment from Hotel Management
4 Sep 2024 by Magda-Front desk , Hotel Management
Dear Sir, Thank you for completing the survey regarding your recent stay at our property. We are delighted that you enjoyed your stay, and we hope to welcome you back again! Best Regards Magda - Front desk
by A verified traveler
Posted 24 Jun 2024
Thank you
Comment from Hotel Management
15 Jul 2024 by Magda - Front desk , Hotel Management
Dear Guest, Thank you for taking time to leave your feedback. We are pleased to know you enjoyed your stay with us and we hope to welcome you again. Best Regards
by A verified traveler
Posted 4 Jun 2024
Staff were helpful and pleasant. Rooms were clean and well-maintained. There was no ice machine and the hairdryer was challenging to use but overall an excellent experience in a convenient location.
Comment from Hotel Management
16 Jul 2024 by Magda-Front desk , Hotel Management
Dear Madam, Thank you so much for your feedback. We are glad to hear that you enjoyed your stay. We have the ice machine at the bar and we are sorry that you were not informed about it. We hope to have the pleasure of hosting you again in the future. Best Regards
by A verified traveler
Posted 21 May 2024
Location was fairly convenient. Quite a walk downhill from the tube. Took a different 20 minute walk to a different tube to avoid the big uphill. Room was small but okay. No AC. Wifi was good. Bathroom and shower were good. Tiny elevator with enough room for two of us and our luggage. Friendly front desk who spoke English. We enjoyed it!
by A verified traveler
Posted 15 May 2024 on Hotels
by A verified traveler
Posted 25 Mar 2024
Perfect location, property was immaculate and staff were so helpful and professional. Highly recommended!
