Ratings based on 658 Verified Reviews

3.8 out of 5
80% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 Sep 2024
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3 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Aug 2024 on Hotels
1 out of 5
by A verified traveler

Posted 5 Aug 2024
There was no hot water and no update on when we would get hot water. So we stayed three nights only the first night had a warm shower. Winhoff method was the way to survive with a cold shower. They were hoping to fix the hot water sometime later in the week. But when I asked the staff and they had no clue. They tried to make the language barrier as the issue of no real status for hot water. I would not write this review except on check out I asked for an extra fifteen minutes in my room, they said no, ten minutes. I felt sorry for the Olympic athletes staying there having to deal with one more stress. No discount or compensation- just bad service.
4 out of 5
by A verified traveler

Nice but small room; tight quarters.

Posted 2 Aug 2024 on Hotels
We had a positive stay. It was clean and staff were polite and helpful. My issue was that the room is small and I had to close up my bag and store it in order to use the room. Each time I needed to get into it, I had to put it up on the bed to open it.
2 out of 5
by A verified traveler

Posted 6 Jul 2024
Pros: Close to train station and free parking. Unfortunately, that's it. Hotel is the most basic of basic. I'm very low maintenance and my expectations were not high, but even I was taken aback by the two tiny pillows and thinnest of sheets. And reception... one of the guys on duty was friendly, but when we turned up at the empty lobby with a smile to check in, we were immediately dismissed, asked to 'please just wait five minutes' before we even buttered a word, while the receptionist finished something on the computer. We took a seat and waited and waited and waited.... Maybe she was just having a bad day? Still... Also, the area seemed pretty dodgy. I wouldn't want to venture out after dark.
5 out of 5
by A verified traveler

Posted 24 Jun 2024 on Hotels
The staff are amazing
3 out of 5
by A verified traveler

Posted 11 Jun 2024
Regular hotel, nothing bad about it ... lots of parking if you have a car. Front desk was very helpful.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 May 2024
5 out of 5
by A verified traveler

Posted 7 May 2024
Thx
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Apr 2024