Ratings based on 873 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Oct 2024
Good place but please change the carpet too old and dirty.
by A verified traveler from Hillsborough
Posted 22 Sep 2024
Convenient access to metro and tram. Good proximity to grocery store, restaurants, and the canal with walking and cycling on both sides. The hallways are worn but the rooms have been refurbished. Simple but very functional. Good blackout curtains. Reasonable soundproofing in the windows (with enough of the tram bell getting through to be pleasant. Not upscale but good value.
Comment from Hotel Management
10 Oct 2024 by Author, Hotel Management
Dear Neal,
We're delighted to read that you enjoyed your stay - the location, the facilities and our excellent value for money.
See you soon, here in Pantin or in one of our 22 residences in France.
Best regards,
Vanessa, service qualité.
by A verified traveler
Posted 23 Jun 2024
Nice stay
by A verified traveler
Posted 1 May 2024 on Hotels
by A verified traveler
Posted 1 Jan 2024
Had to book another hotel, staff are extremely rude and unprofessional. Reception, room was filthy and smelt like stale cigarettes. Location feels very unsafe.
Comment from Hotel Management
10 Jan 2024 by van, Hotel Management
Dear Demi, We are sorry if the room did not meet your expectations.We could have dislodged you, as the remarks you made are exceptional as our establishment is entirely non-smoking.We look forward to welcoming you to a residence that suits you. Please have a look at the Impérial Rennequin in the 17th arrondissement, we are sure you will like it.Best regards, Vanessa, Service Qualité.
by A verified traveler
Posted 26 Nov 2023
Good
by A verified traveler
Posted 19 Oct 2023
Front desk service was extremely poor. The stove did not work, light fixture partly pulled out of the wall, the mattress sagged and it was not queen bed - two doubles mattress placed together, made it impossible for couple to sleep comfortably. The toilet seat detached from the commode, and there was no room service at all.
I would not recommend other tourists to stay there.
by A verified traveler
Posted 2 Oct 2023 on Hotels
by A verified traveler
Posted 29 Sep 2023
Very pleasant stay and good value
by A verified traveler
Ok, but not a hotel.
Posted 22 Sep 2023 on HotelsRoom was fine and staff helpful, however this is not exactly a "hotel" as advertised as much as rooms in an apartment block that is falling into disrepair. Perfectly clean etc, and ok for the price but don't expect luxury service etc.
