Ratings based on 222 Verified Reviews
4.6 Room cleanliness
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
Appart’City Paris Clichy-Marie
This place was recommended to us by a friend who had stayed there for only a couple of days back in August.
It was a fabulous recommendation. It is a small place, which (in my humble opinion) makes it better.
At our arrival Delphine was in charge of our check-in. She was fast and friendly and explained to us the difference between this place and a ‘regular’ hotel.
Since it was a little before check-in time when we arrived, it was a pleasant surprise to learn that our room was ready. But honestly, we would have been happy to just leave our suitcases at the reception.
It was another great surprise when we entered the room, and everything was clean. Cleaner than some hotels we have stayed in the USA. The fact that the floor is not carpet, makes it much better.
The shower is small, and there the toilet was in a separate little room, which was great since we are a family of three. The room is stated to house up to four guests. Our room had 4 separate closets. This was another pleasant surprise.
The kitchenet is equipped with microwave oven, refrigerator, some pots, pans, bowls dishes, glasses, cutlery, a pod coffee maker, an electric teapot.
Breakfast was really good. Milad was (most of the days we stayed) in charge of the food and the control of what rooms had had their breakfast. He was also great. The pain au chocolate was our favorite. As well as the juice and the mini-waffles.
Delphine, Lisette, Milad and the rest of the crew, were great.
by A verified traveler from La Habra
Posted 3 Oct 2024
Place is ok. Breakfast was good but the same every day. The electric stove top didn’t work on my room. So, I didn’t use it. It had a sink but no kitchen sponge, towels, nor dishwasher soap. Out of the 5 or 6 people we’ve met at the reception, only 2 were very nice and showed that they care about our needs. Location was great! It was clean.
by A verified traveler
Posted 28 Sep 2024
We found bed bugs on the beds
by A verified traveler
Posted 23 Sep 2024
Thanks so much for a great stay!
by A verified traveler
Posted 16 Sep 2024
As the desk agent began to wrap up my check-in, he proceeded to stand up. Mind you, this is a very small narrow desk and the reception area is tight on space. The next man in line was basically shoulder to shoulder with me, not behind me, next to me, and this agent’s voice already carries. He blurts out my room number and leans over to simultaneously write it down, actually leaning past me, where the card is in between me and the gentleman next to me, in clear view of all of us.
In shock, I plainly asked that since he blurted it out and wrote it down in front of the gentlemen next to me to please give me another room number, written down, but not in front of the other gentlemen. He proceeds to give me another key card cover, without the room number, but says that he can’t change my room. I go upstairs to sort out the details with Expedia and immediately head back down, return his key card, and check into a Hilton hotel for the night.
Being that I’ve worked in customer service for over a decade, I tend to refrain from posting negative reviews, as I know how it can jeopardize how the business is viewed, but this is a very serious matter. Feeling protected, especially as a solo female traveler, is of the upmost importance when we are choosing accommodations. I am posting this in the hopes that it will catch the attention of management and that this particular representative will be coached in how to protect future guests, especially females, in the hotel.
by A verified traveler
Posted 1 Sep 2024
The place is perfectly across the street from a market and a metro. It’s away from central city businesses and still close. Breakfast is amazing downstairs and the staff are kind.
by A verified traveler
Posted 30 Aug 2024
by A verified traveler
Posted 16 Aug 2024
Good location, good value, good room and all went well. Thank you
by A verified traveler
Perfect location and clean
Posted 10 Aug 2024 on HotelsClean and comfortable.
Not a huge room
But everything was clean and the staff was friendly.
by A verified traveler
Posted 7 Aug 2024
We came for the Olympics. The transport and groceries are right on the doorstep. The kitchenette was extremely useful.
The team were awesome making sure my friend had a safe environment in the shower by going out and buying a bathmat to make sure she didn't slip.
Excellent customer service. Would highly recommend.
