Ratings based on 416 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
Its very close to the expo center and the rooms are quite good for the price. The lobby could use some cleaning but good otherwise.
by A verified traveler
Posted 26 Oct 2024
The unit is clean and it also has a kitchen. The staffs were nice and helpful, from the reception to the breakfast area except for that old black guy in the reception on september 24 2024 when we arrive at around 11 am. He is grumpy and speaks to me as if i just got out of the bush. He seems angry or just undermined my ethnic background. The management should speak to him. It is not right what he did. I stayed for few days and my wish is not to see him again.
by A verified traveler
Posted 26 Aug 2024
The property could use some updating and air conditioning. The staff are absolutely amazing and went above and beyond, to help us with the busses and subway.
Comment from Hotel Management
26 Sep 2024 by Team Adagio Paris XV, Hotel Management
Thank you Monica for your feedback We share your feedback with our teamsSee you soon
by A verified traveler
Posted 1 Aug 2024 on Hotels
Comment from Hotel Management
13 Aug 2024 by Laurent, Hotel Management
Dear guest,It is with sadness that we receive your feedback. We would have like to know more about your stay. We hope we can gain your trust once again to prove you that we can do better.Kind regards
by A verified traveler
Weekend stay
Posted 28 Jul 2024 on HotelsNice hotel, in a good location about 8 mima from the nearest metro so well connected to the rest of Paris for sightseeing. Room was to a good standard and had all the amenities you could require in the kitchen etc.
Comment from Hotel Management
1 Aug 2024 by Laurent, Hotel Management
Dear guest,We thank you for your feedback we hope you had a great stay in our beautiful city paris. We hope to welcome you once more. Have a great day. Kind regards
by A verified traveler
Posted 24 Jun 2024
Do not stay here. Everything is broken! The shower and bathroom sink has broken drains so could not shower for a day then finally had to just remove the drain stop to get it to drain. Sink was plugged, and had to wait until the next day for maintenance to fix it. The toilet filled really slow so you could only flush after several minutes (with a family of 4 this was though). The fan for the shower also broken. They said we could dial 9 to reach reception but the room has no phone in it! I would rather never go to Paris than have to stay here again. Do not recommend staying here.
Comment from Hotel Management
28 Jun 2024 by Laurent, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,
by A verified traveler
Posted 16 Jun 2024
Good value
Comment from Hotel Management
18 Jun 2024 by laurent, Hotel Management
Dear guest,We thank you for your feedback. We hope you had a great stay. We hope to welcome you once again. Kind regards
by A verified traveler
Posted 30 May 2024
Comment from Hotel Management
18 Jun 2024 by laurent, Hotel Management
Dear guest,We thank you for your feedback. We hope you had a great stay. We hope to welcome you once again. We would have love to know more about what went wrong during your stay.Kind regards
by A verified traveler
Posted 6 May 2024 on Hotels
Comment from Hotel Management
24 May 2024 by Team Adagio Paris XV, Hotel Management
Merci d'avoir pris le temps de nous noterAu plaisir de vous revoir
by A verified traveler
Posted 7 Apr 2024
I forgot my Apple Watch there and nobody respond to my inquiry