Ratings based on 397 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Rosewell
Posted 20 Oct 2024
by A verified traveler
Posted 3 Sep 2024
by A verified traveler
Posted 15 Aug 2024
by A verified traveler
Posted 17 Jul 2024
Very rude staff , no cleaning or making the bed
Comment from Hotel Management
15 Aug 2024 by N.O, Hotel Management
Hello, Thank you for giving us your feedback on your stay, it will help us a lot. We are sorry that you did not enjoy your stay. Regards,
by A verified traveler
Posted 25 Jun 2024
it was big for a family of 4. the bathroom was a bit weird for us americans. it was a bath tub but half shielded for shower use. they gave us fresh towels everyday which was nice.
Comment from Hotel Management
9 Jul 2024 by N.O., Hotel Management
Thank you for your feedback. We are sincerely pleased to hear that our work and efforts to satisfy you were appreciated.
by A verified traveler
Posted 6 May 2024 on Hotels
by A verified traveler
Posted 29 Apr 2024 on Hotels
by A verified traveler
Posted 27 Apr 2024
Our room was just like the photo on their site. It was roomy enough for 4 people. I had seen many rooms around Paris and they were tiny. This one was good size. The stove was induction so it took a while to figure out. Ask the front of you can’t figure it out. We couldn’t figure out the microwave. The only complaint I have is that the tub was incredibly high and difficult to get in and out of. My parents had trouble getting in/out of the tub. I think it’s pretty dangerous. The staff was very friendly! Love that it was 15 min walk to Champs de Elyses for great high end shopping. Good Restaurants with in 10 mins walk. Grocery store across the street. Pharmacies close. I would definitely stay there again for the size and location despite the dangerous tub. It had a safe which was very comforting.
by A verified traveler
Posted 18 Mar 2024
Very quite, exceptionally clean property with very friendly and helpful staff. The suite has a great small kitchen and a grocery store right across the street, 30 sec away. The beds are super comfy, which was a surprise for me being from North America. 20 min walk to the Madelene and about 20 min from the Champ Elyssey. I would stay there again.
by A verified traveler from Honolulu
Posted 10 Mar 2024
A nightmare in Paris.
I went for a working vacation. At first, everything was fine.
Sunday, the WiFi goes out. That means no zoom meetings. So I have to go to cafes to attend my meetings. They say no problem, it will be on tomorrow.
Monday, still no wifi. They don’t know why but are working on it. I tell them I need wifi to do meetings. If they don’t get it back, I’m going to have to change my flight and go back early.
Monday night, my cardkey stops working. They have no way of resetting it as their computer is now down in addition to the wifi. So the front desk person has to come let me into my room each time. Even if there are 10 people waiting at the desk.
Tuesday, the tv goes out as well. Still no wifi or key.
Wednesday, I change my flight back to Thursday morning.
Leaving the hotel at 6 am Thursday, no wifi, no key, no tv. They say I’ll get a refund, but I need to go through Expedia.
Expedia, of course, says it’s not refundable. Even for the unused days. Useless.
