Ratings based on 175 Verified Reviews
4.2 Room cleanliness
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Very clean and amazing view
by A verified traveler
Posted 15 Nov 2024
The place was super clean.it would great if they add some water bottles.
Heard some grinding aound early morning was little terifyed about the sound
by A verified traveler
Posted 15 Nov 2024
The location was excellent. A 20min walk to the Eiffel Tower, and a 7min walk to several metro/RER train station. The apartment was clean and in good condition. There was no housekeeping as we stayed less than 7 days. The front desk staff was helpful.
by A verified traveler
Posted 12 Nov 2024
The property was as i advertised in terms of location, cleanliness, size, amenities and services.
by A verified traveler
Posted 11 Nov 2024
by A verified traveler from Singapore
Posted 8 Nov 2024
by A verified traveler
Posted 7 Nov 2024
Only 1 lift working and have to wait longer.
Comment from Hotel Management
12 Nov 2024 by Elie El Hayek, General Manager, Hotel Management
Dear José, Thank you for providing us with your feedback.We regret to hear that your stay did not entirely meet your expectations. We apologize for the inconvenience caused by the limited availability of our lifts and appreciate your patience as we strive to maintain all our facilities in top condition for our guests. Additionally, we take the cleanliness and overall condition of our aparthotel seriously, and your impressions suggest that we did not achieve our usual standard in this instance. Please know that our guest's well-being remains our top priority and we are committed to providing a quality stay.We hope to have the pleasure of welcoming you back in the future.Best regards,Elie El Hayek, General Manager
by A verified traveler
Posted 2 Nov 2024
The room was spotless with a beautiful view. Good location, easy access via walking or metro, and a supermarket round the corner.
We would have really appreciated coffee - either a coffee machine or a French press!
Also - only one working lift wasn't ideal!
The pool was a big disappointment - cracked tiles and very dirty so we didn't end up using it. Not the end of the world as plenty to do in Paris!
by A verified traveler
Posted 1 Nov 2024
Muy conveniente y limpio y espacioso viajamos con mi nieto de 1 año! Hermoso y muy cerca de la Torre Eiffel
by A verified traveler
Posted 28 Oct 2024
Location is excellent
Comment from Hotel Management
29 Oct 2024 by Elie El Hayek, General Manager, Hotel Management
Dear Ann,We are grateful for your feedback.We are pleased that you appreciated the excellent location of our aparthotel, which is just a short stroll from the iconic Eiffel Tower.However, we sincerely apologize for not meeting your expectations regarding the overall cleanliness and condition of our facilities. We understand how important these aspects are for our guests' experience. Moreover, we acknowledge the importance of having well-maintained amenities to enhance your stay. Please know that we take your feedback seriously, and we will ensure our team is reminded of the high standards we strive to uphold.We hope that you will allow us the opportunity to welcome you back in future.Best regards,Elie El Hayek, General Manager
