Ratings based on 63 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Aug 2024
Second time at Les Cottages du Lac. The cottages are great and well equipped, so quiet and nice private garden to have outdoor dining, you can rent a bbq hot plate. The lake beach is a few mins walk with local playground and lots of water sports but the lake was polluted this week so we couldn’t swim in it. Nearest swimming lake nearby is 25mins at Sanguenet - beautiful! The food at the restaurant is very good but we found this year they are not as flexible as they used to be at dinner time. Friday and Saturday nights were fully booked with no take away service. It would have been nice to have been offered to book dinner when we arrived but the food at Pipiou restaurant was good also,5min walk and we recommend Hotel Lakeside for dinner also (10min walk). However when we did eat there it was delicious with great service. There is a two hour window for lunch 12-2 but if you miss that they have a good panini and crepe menu to offer. Also the Reception team are v helpful. Make sure you book any taxis in advance. You can easily rent bikes down by the lake by the hour/day/week. A great family resort.
Comment from Hotel Management
19 Oct 2024 by Les cottages du Lac team., Hotel Management
Thank you very much for your feedback Michelle ! We are delighted that you enjoyed your stay and our services. It is a pleasure to know that the location and facilities helped to make your stay enjoyable.
by A verified traveler from London
Posted 18 Aug 2019
As other reviews will tell you, the resort is generally nice and quiet and never feels particularly busy, even in mid August.
We liked the pool and the pool side cafe has a lovely atmosphere. The walk to the lake was lovely. The children loved playing in the lake and the little play ground.
We stayed in an apartment which was ok. It was very basic and the kitchen area small which made it hard to cook. Had we known this we would have definitely stayed in one of the cottages rather than the apartment.
Overall, a nice resort which is quieter and more spacious than the neighboring campsites.
by A verified traveler
Great for a young family
Posted 4 Aug 2019 on HotelsThe apartments and whole complex were very clean and tidy. Very pleased with our accommodation. Also good that sheets and towels included, which they aren't always at similar type French properties we've stayed at.
The reception staff were very friendly and helpful.
The two swimming pools were lovely, and it's also right on the lake beach, and not far to drive to the ocean beach.
Really enjoyed our stay here.
by A verified traveler
Posted 15 Jun 2019
Property is perfect and people are friendly although english is not there first language they struggling. I was very happy with they hospitality.
Comment from Hotel Management
19 Jun 2019 by Les Cottages du Lac, Hotel Management
Thanks a lot for your message. We're happy you had a nice time with us.
Hoping to see you again in the future,
Best regards
Team Les Cottages du Lac
by A verified traveler
Spot on
Posted 1 Sep 2018 on HotelsGreat location and facilities. Very clean rooms and fab pools. Very tranquil site
by Martin LB from London
Solid with friendly staff & reasonable amenities
Posted 18 Aug 2014 on HotelsThe resort is well maintained, with a nice outdoor pool and good accommodation (albeit basic). I would liken the resort to Centre Parcs without the expansive layout or pool facilities, such as slides. There is a small beach lake within about 200m meters of the furthest accommodation - and it doesn't seem to get busy. What lets this down is that we struggled to find reasonable, good quality restaurants nearby - pretty much everywhere is pizzas and burgers, or mussels/oysters. Lastly, the gym is limited to an exercise bike, cross trainer and a weights machine - but hardly anyone uses this anyway.
by A verified traveler
Posted 2 Sep 2024 on Hotels
Residence parfaite pour des vacances en famille.
Nous avons apprécié l'appartement très propre et très bien équipé, le calme, les équipements (la piscine extérieure et celle à l'intérieur lorsque le temps est moins beau), le petit city, les jeux et le restaurant de très grande qualité (produits frais, généreux et très bien cuisinés.
L'accueil est également très sympathique.
Comment from Hotel Management
2 Sep 2024 by Cheikhoul, Hotel Management
Bonjour,Nous vous remercions pour vos témoignages et vous garantissons le même degrés de satisfaction, pour vos réservations futures.Au plaisir de vous accueillir prochainement,
by A verified traveler
Posted 2 Apr 2024 on Hotels
by A verified traveler
El wifi
Posted 31 Mar 2024 on HotelsPor obras en el pueblo no habia wifi, pero por lo demas genial
Comment from Hotel Management
5 Apr 2024 by Les Cottages du Lac, Hotel Management
Monsieur/Madame,Nous vous remercions d'avoir pris le temps de nous faire part de vos préoccupations concernant votre récente expérience à la résidence Les Cottages du Lac.Nous comprenons parfaitement votre déception concernant l'absence de réseau wifi.L'indisponibilité du Wi-Fi était, en effet, due à des circonstances indépendantes de notre contrôle. Notre prestataire d'accès à Internet a été amené à effectuer d'importants travaux sur l'ensemble du réseau Fibre de Parentis-en-Born la semaine dernière. Ces travaux de maintenance ont entraîné des interruptions temporaires sur toutes les installations reliées à la fibre optique, y compris la nôtre.Nous tenons à souligner que pour des besoins spécifiques tels que les serveurs, alarmes et les terminaux de paiement, nous disposons d'une alimentation de secours ADSL indépendante du réseau Fibre, qui quant à elle ne fut pas impactés par ces travaux, ce qui explique leur fonctionnement continu pour nos équipes.Nous tenons à souligner que notre objectif premier est votre satisfaction et votre bien-être pendant votre séjour chez nous. Nous demeurons à votre disposition pour répondre à toute autre question ou demande que vous pourriez avoir.Nous espérons sincèrement avoir l'opportunité de vous accueillir à nouveau prochainement pour vous offrir une expérience sans faille au sein de notre établissement.Cordialement
by A verified traveler
Posted 30 May 2023 on Hotels
