Ratings based on 55 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Mar 2024
A lovely backwater stay. Beautiful grounds. We really enjoyed the boat ride. The restaurant was the only disappointment. Despite repeated communication that one person did not want hot food and assurances that they would alter the food, it was still too spicy hot to eat.
by A verified traveler
Posted 10 Mar 2024
Lovely property close to the mangrove Islands. The dining options at the property is very good.
The wifi is shared per device which creates a hassle but is a tiny blip in the otherwise beautiful experience
by A verified traveler
Posted 21 Feb 2024
Location scenic quiet food recreation and the most importantly the spa 👏👏👏👏👏👏
by A verified traveler
Posted 15 Feb 2024 on Hotels
by A verified traveler
Lovely location and great food
Posted 13 Apr 2023 on HotelsThe room had everything we needed but the beds are very firm and the doors -and windows have significant gaps when closed allowing noise, insects etc into the room.
Reception staff and management were brilliantly helpful and the food in the restaurant was excellent.
by A verified traveler
Relaxing few days
Posted 12 Feb 2023 on HotelsRelaxing few days at the Fragrant Nature. Superb location and wonderful staff. Excellent breakfast and dinner. Take advantage of the sunset kayak trip through Mangrove Safari just across the road. If you like to walk, seek out the Meenad-Polachira trail by the Polichira lake.
by A verified traveler
Posted 24 Sep 2022
This resort was a dream. The property is gorgeous. Incredibly well maintained. The staff are very attentive and helpful. I had spa treatments every day with Shiva and she was absolutely amazing! The hotel manager, Rahul, helped organize two day trips and my ride to the train station. I would highly recommend this resort! 👍
by A verified traveler
Posted 21 Sep 2022
The staff are amazing and very attentive. I’ve enjoyed spa treatments every day and enjoyed them all. I highly recommend this property. It’s very peaceful and serene.
by A verified traveler
Posted 11 Sep 2022 on Hotels
Clean, quiet and good food . Individuals provide good friendly service, but overall poorly managed and co - ordinated .
by A verified traveler
Posted 5 Jun 2022
Overall good experience