Ratings based on 66 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Nov 2024
Very good hotel
Comment from Hotel Management
4 Nov 2024 by Gintare Koriaginaite, Public Relations, Hotel Management
Dear Valued Guest,Thank you for choosing us for your holidays and for your high rating! We are glad to know that you had a great time with us.We wish you all the best and we hope to have an opportunity to welcome you again in the future. Best Regards,
by A verified traveler
Posted 31 Oct 2024
Very good hotel
Comment from Hotel Management
31 Oct 2024 by Gintare Koriaginaite, Public Relations, Hotel Management
Dear Valued Guest,Thank you for choosing us for your stay at Protaras and for your high rating! We are glad to know that you enjoyed your stay with us!We wish you all the best and we hope to welcome you again in the future.Best Regards,
by A verified traveler
Posted 14 Oct 2024
Clean, good amenities, nice pools. Very easy transport to beach and close bus stops
Comment from Hotel Management
16 Oct 2024 by Gintare Koriaginaite, Public Relations, Hotel Management
Dear Valued Guest,Thank you for choosing us for your holidays and for your high rating! We are happy to know that you enjoyed your stay with us!We hope to have an opportunity to welcome you again in the future, till then stay well and safe!Best Regards,
by A verified traveler
Posted 1 Oct 2024
Excellent resort. Breakfast & dinner buffet options full of choices and great food. Robola restaurant is a must visit. Great location of hotel, plenty of shopping and restaurants. Fig Tree Bay easy walk. Church it Profitis Elias short walk from hotel & worth it. Would definitely visit again!
Comment from Hotel Management
9 Oct 2024 by Gintare Koriaginaite, Public Relations, Hotel Management
Dear Valued Guest,Thank you so much for your fantastic review! We're delighted to hear that you enjoyed our buffet options and had a great dining experience at Robola restaurant – we agree, it’s a must-visit!It’s also wonderful to know that our location worked well for you, with easy access to Fig Tree Bay, local shopping, and nearby attractions.We’d be thrilled to welcome you back on your next visit!Best Regards,
by A verified traveler
Posted 25 Aug 2024
Fantastic holiday.
Beautiful room but our room was road and sea facing, with a nightclub next door which was very noisy until early hours.
Other than that a great hotel
Comment from Hotel Management
25 Aug 2024 by Gintare Koriaginaite, Public Relations, Hotel Management
Dear Helen,Thank you for choosing us for your holiday and for your high rating! We are happy to know that you had a great time with us!We wish you all the best and we hope to welcome you again in the future.
by A verified traveler
Expensive for the quality
Posted 3 Aug 2024 on HotelsDecent service and quality of the amenities but not worth the price. Also it was down as all inclusive however if you had less than three nights stay it was not possible to have all inclusive or uograde at the hotel.
Comment from Hotel Management
11 Aug 2024 by Gintare Koriaginaite, Public Relations, Hotel Management
Dear Valued Guest,Thank you for taking the time to share your thoughts with us. We’re glad to hear that you found our service and amenities to be of good quality, but we regret that you felt the experience did not offer the value you expected.Regarding the all-inclusive package, we apologize for any confusion. Our policy typically requires a minimum stay for the all-inclusive option, and we understand that this may have been an inconvenience during your visit. We’ll certainly take your feedback into account as we review our offerings to ensure clearer communication for future guests.We hope you’ll consider giving us another chance to exceed your expectations on your next visit.
by A verified traveler
Posted 30 Jul 2024
Comment from Hotel Management
31 Jul 2024 by Gintare Koriaginaite, Public Relations, Hotel Management
Dear Valued Guest,Thank you for choosing us for your stay at Protaras and for your high rating! We wish you all the best and we hope to welcome you again in the future!
by A verified traveler
Posted 23 Jul 2024 on Hotels
Comment from Hotel Management
26 Jul 2024 by Gintare Koriaginaite, Public Relations, Hotel Management
Dear Valued Guest,Thank you for choosing Vangelis Hotel & Suites for your holiday and for your high rating!We wish you all the best and we hope to welcome you again in the future!
by A verified traveler
Posted 21 Jul 2024
Sleepless Nights and Privacy Breaches Ruined Our Stay.
Rating: 2/5
My sister and I recently stayed at this all-inclusive hotel, expecting a relaxing vacation, but our experience was far from restful.
Pros:
Food: The food options were decent and satisfactory.
Pools: The pools were clean and enjoyable.
Cons:
Noise Levels: The noise from surrounding bars was unbearable, with music blaring until 2 or 3 AM every night. Despite wearing ear plugs and noise-cancelling headphones, the noise was so intrusive that we couldn’t get any actual sleep.
Room Brightness: While the main windows had blackout curtains, the bathroom did not, leading to the room being incredibly bright early in the morning and further disrupting our sleep.
Privacy Breach: In a severe breach of privacy, an attendant delivered sandwiches we never ordered around 10 PM. After knocking and receiving no response, he let himself into our room without our permission. This was not only shocking but completely unacceptable.
Despite being Platinum Expedia members, we did not receive any room upgrade. The lack of sleep due to noise and early morning brightness, combined with the invasion of our privacy, significantly ruined our vacation experience. I hope the hotel management addresses these serious issues to prevent future guests from having a similar experience.
Comment from Hotel Management
26 Jul 2024 by Gintare Koriaginaite, Public Relations, Hotel Management
Dear Valued Guest,Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations and that you encountered several issues.We appreciate your positive comments about our food options and clean pools. However, we deeply regret the challenges you faced regarding noise levels, room brightness, and the privacy breach.We were not made aware of these issues during your stay. Had we known about the sleepless nights you were experiencing, we would have certainly arranged a room change to a quieter location within our hotel. Our hotel is centrally located in Protaras, which means that nearby restaurants and bars can sometimes contribute to higher noise levels.We sincerely apologize for the incident where a staff member entered your room without permission. This is not in line with our standards, and we assure you that we are taking serious actions to prevent such occurrences in the future.Your feedback is important to us, and we hope to have the opportunity to provide you with a much-improved experience should you choose to stay with us again.
by A verified traveler
Posted 27 Jun 2024
Went with 18 family members of all different ages. The pool was fantastic for the younger children as it was of decent dephts.
Food was nice but limitid and didnt always meet the childrens tastes and i would say if you are not adventurous with your foods then this may not be the hotel of choice for you.
Hotel is based right on a busy lively strip so hotel entertainment was not wow but the kids liked it having a mini disco every night. The staff were freindly and approachable.
Hotel was clean but our party did have different experiences with the rooms being cleaned. Some had rooms cleaned every day others only had them cleaned once they asked!
For our holiday it was great and would deffintly bring the younger children again with the understanding that we would be going out for dinner on the strip. There were plenty of bars for food, with arcades. Kfc and mcdonalds aswell.
Comment from Hotel Management
28 Jun 2024 by Gintare Koriaginaite, Public Relations, Hotel Management
Dear Valued Guest,Thank you for sharing your experience with us!We're delighted to hear that your large family group had a great holiday, especially the younger children enjoying the pool and mini disco. It's wonderful to know you found our staff friendly and approachable, and our hotel clean.We appreciate your feedback on the food variety and room cleaning consistency. We'll take this into account as we strive to improve our services. It's great to hear that you enjoyed the convenience of our location on the lively strip, with many dining options nearby.We look forward to welcoming you and your family back for another enjoyable stay!Best Regards,
