Ratings based on 7 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Sep 2024
Clean quiet good food lovely staff would definitely go back
Comment from Hotel Management
4 Sep 2024 by Larisa Budaca, General Manager , Hotel Management
Dear Mr. Panayiotis,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. It’s great to know that you found the rooms clean and quiet, and that you enjoyed our food. Our team works hard to make every guest feel welcome, so your compliments mean a lot to us. We can't wait to welcome you back on your next visit! Safe travels until then!Sincerely yours,Larisa BudacaGeneral Manager
by A verified traveler
Posted 15 Aug 2024
Had a great stay. The hotel was very clean and both quiet and had a great atmosphere by the pool area. Prices at the bar were reasonable also unlike other hotels where my family were staying. Location is good. Walk to the beach is not long at all. Around 20 min walk to the pubs but there is a bus stop not far from the bottom of the grounds which costs €1.50 during the day it €2.50 at night. Even went the other way and took a trip to Ayia Napa which only took around 20/30 mins. Again, for €2.50! Can't go wrong!
Comment from Hotel Management
15 Aug 2024 by LarisaB, Hotel Management
Dear Scott,Thank you so much for your wonderful review! We're thrilled to hear that you had a great stay with us and enjoyed the cleanliness, peaceful atmosphere, and our pool area. It's fantastic that you found the bar prices reasonable—it's always our goal to provide excellent value.We're glad the location worked well for you, with the beach and the town just a short walk away. It sounds like you made the most of the local transport too, even fitting in a trip to Ayia Napa! We love hearing that our guests are able to explore the area so easily.It was a pleasure having you staying with us, and we hope to welcome you and your family back in the future.Sincerely yours,Larisa BudacaGeneral Manager
by A verified traveler
Posted 23 Jul 2023
Would recommend as base for your holiday. Everything easily accessible from here
Comment from Hotel Management
23 Jul 2023 by Larisa Budaca, General Manager , Hotel Management
Dear Guest Kailash,Thank you for choosing Adelais Bay Hotel and for sharing your very nice feed-back stay!We are happy you enjoyed your stay and very grateful you recommend our hotel as a base for holiday. Thank you for pointing out our amazing sea- view location, just 300 meters away from the closest beach and looking forward to welcome you back, Kindest regards on behalf of our team,
by A verified traveler
Not a 3-star hotel you are expecting for.
Posted 19 Jun 2023 on HotelsThe hotel needs a renovation immediately. The rooms are very old and the air-conditioning is too noisy. The bathroom was clean enough but it was too old that a lot of spots and stains were obvious. The breakfast was decent. However, the staff was really helpful and welcoming.
Comment from Hotel Management
9 Jul 2023 by Larisa Budaca, Hotel Management
Dear Mr. Costas,Thank you for choosing Adelais Bay Hotel for your short stay in Protaras!We are grateful for your feed-back, it enhances us to improve constantly the services we offer. We took immediate action on the points you mentioned and we fixed the noisy AC as well as the spots in the bathtube. As you hopefully noticed, we did extensive upgrade and so we have new mattress&beds, new smart TV.s new AC system, new pool area furniture.We are looking forward to welcome you back, Larisa Budaca, General Manager, on behalf ofAdelais Bay Hotel Team
by A verified traveler
Enough for our needs
Posted 16 Aug 2022 on HotelsHad late check out included in the price but hotel said they didnt have it on their booking so couldnt give it to us. Water came pouring through the ceiling of my sons room all over the electricity box and all in their bathroom but wasnt offered another room or even have the bathroom cleaned. The furniture was a little dated and the fridge switched off when you left the room and removed to card from slot. Other than thet it was clean and the staff were friendly. Lovely pool area and pool bar.
Comment from Hotel Management
5 Sep 2022 by Larisa Budaca, Hotel Management
Dear Catherine,We would like to thank you again for choosing to spend your holiday with us!We appreciate your time to share your feed-back stay and your kindness during the stay. We apologize for the situation with the water and for any inconvenient caused by cleaning the bathroom later in the afternoon. I assure you we really care for our guests' comfort and we are happy to read that you enjoyed your holiday in our clean rooms, the pool area and bar and very important, the service of our friendly staff.We are looking forward to welcoming you back next year and we wish you all the best!Sincerely yours,Larisa BudacaGeneral Manager
by A verified traveler
Overal a good stay as expected.
Posted 13 Jun 2022 on HotelsOverall it was a good stay. For the money we had paid we couldn't have asked for anything more. The hotel was clean, bed was comfortable and it was very quiet at night. We had a car, but it is within walking distance to a great beach near Cavo Maris hotel. The curtains in our room were no blackout. Breakfast was basic.
Comment from Hotel Management
16 Jun 2022 by Larisa Budaca, Hotel Management
Dear Elena,
We thank you for choosing Adelais Bay Hotel for your holiday in Protaras area and for thanking the time to share your stay feedback!
We are happy to understand that the value for money services were according to your expectations. We strive to be better and offer the best services, and so we are grateful to receive our guests feed-backs and recommendations.
We are looking forward to welcome you back soon,
sincerely yours,
Larisa Budaca
General Manager
by A verified traveler
Posted 13 Jul 2023 on Hotels
Good pool area. Hotel bit old fashioned. Friendly crew. Noisy room doors
Comment from Hotel Management
22 Jul 2023 by Larisa Budaca, Hotel Management
Dear Pasi,Thank you very much for your review and for choosing Adelais Bay Hotel!We are happy to read you enjoyed your stay, with our nice pool area and friendly staff and we are looking forward to welcome you back soon!Kindest regards,
