Ratings based on 139 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Dec 2024
Best hotel ever
by A verified traveler from Las vegas
Posted 15 Jul 2024
by A verified traveler
Posted 13 Jun 2024
Really nice property with the best view. Great SPA and also you get included a smart car and electric bike.
by A verified traveler
Posted 8 Nov 2023 on Orbitz
Very nice hotel and the view !!
by A verified traveler
Posted 11 Oct 2023
Great place to stay. We definitely will return back . Felt like home .Everything was great ,I miss it already.
Thank you so much.
by A verified traveler
Posted 16 Sep 2023
Everyone was great.
We could't ask for better.
We travelled for over 50 years to the finest places and this is up there with best.
we have never had a hotel that had a vehicle to use to go somewhere for free.
Expensive but worth every penny.
Comment from Hotel Management
20 Sep 2023 by Claudia Melatti, Hotel Management
Dear Mr Francesco, We sincerely appreciate your fantastic review! It's incredibly rewarding to hear that, after traveling to some of the world's finest places for over 50 years, you consider our hotel among the best.Our team strives to provide excellent service, and we are thrilled that you found everyone to be great. We are also pleased that you found value in our complimentary vehicle service, as we aim to make your stay as convenient as possible.Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back in the futureKindest regards
by A verified traveler
Awesome Hotel
Posted 9 Sep 2023 on HotelsAwesome hotel and staff. The view of the lake is super. Complimentary electric car and bikes to go around the town. The chlorine free pool and jacuzzi are great.
by A verified traveler
Posted 7 Sep 2023 on Orbitz
by A verified traveler
Posted 10 Aug 2023
Had a wonderful stay in paradise ❤️
Comment from Hotel Management
14 Sep 2023 by Claudia Melatti, Hotel Management
Dear Guest, Thank you for sharing your experience. We are delighted to read that you enjoyed your experience in Paradiso ! Hope to welcoming you back in the future. Warm regardsClaudia Melatti
by A verified traveler
Posted 19 Jun 2023
Fabulous view and suites, very quiet, excellent terrasse and restaurant
Comment from Hotel Management
9 Jul 2023 by Angela, Hotel Management
Dear Amelie,Thank you for taking the time to share your feedback about your recent stay at our hotel. We are thrilled to hear that you enjoyed the fabulous view and suites we offer. Our team works hard to provide a tranquil and serene environment for our guests to relax and enjoy the view from our unique spot.We are particularly proud of our exclusive terrace, especially during the summer months, as it offers a truly exceptional setting. It's wonderful to hear that you found it excellent. The combination of the breathtaking view and our Michelin-starred restaurant truly makes it a must-visit destination in Lugano!We appreciate your kind words and recommendation. It was a pleasure to have you as our guest, and we hope to welcome you back in the future for another unforgettable experience.Warm regards,Angela monopoliFront of the House Manager
