Ratings based on 20 Verified Reviews

4.3 out of 5
100% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
5.0 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Nanaimo

Posted 24 Sep 2024
Its the best hotel (i think) in paracho, its a tiny town. A big bus was parked directly outside our hotel window - we could step off the tiny balcony on to the roof had we wanted to - and was running on and odf all night. I think the people from the bus were staying in the hotel. Its a no parking area so that was odd. The bed was not very comfortable. The room was clean and there was hot water. We were able to get two extra pillows since the bed only had two. It was fine for one night.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Apr 2024 on Hotels
5 out of 5
by A verified traveler

Posted 23 Mar 2024
The location is a couple blocks from Centro. A quick taxi ride to Centro so the location is great and was quiet. We required a change from our original booking and the staff helped with this in a very professional manner.
2 out of 5
by A verified traveler

Posted 21 Mar 2023
The property is ok to where it is located. Parking is horrendous. Requested one room with two beds. After I paid it turned out that the room had one bed. Forced to rent two rooms. Much better properties in town.
Comment from Hotel Management
22 Mar 2023 by Gerencia Hotel Santa Fe, Hotel Management
Gustavo gracias por sus comentarios, nos ayudan a mejorar. Lamentamos que haya tenido una mala experiencia con nuestro estacionamiento, lo estamos remodelando y por unos meses estará inhabilitado, le pedimos una disculpa por no haberle notificado a tiempo. Respecto a su habitación tenemos en nuestro registro que ocupó la habitación 205 que tiene 2 camas matrimoniales y que en su estancia rentó una sola habitación. Sin embargo vamos a verificar si hubo algún malentendido ya que para nosotros es muy importe que nuestros clientes queden satisfechos con nuestro servicio y obtengan lo que reservaron.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Jun 2022 on Hotels
3 out of 5
by A verified traveler

Posted 9 Mar 2022
The place it was ok, but they need new lining.
5 out of 5
by A verified traveler

Posted 29 Nov 2021 on Orbitz
Friendly staff.
5 out of 5
by A verified traveler

Posted 16 Jun 2024
Es un lugar muy agradable, confortable y familiar.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Apr 2024 on Hotels
5 out of 5
by A verified traveler

Posted 3 Apr 2024
New property, fresh near to city center