Ratings based on 337 Verified Reviews

3.9 out of 5
58% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 28 Oct 2024
Good facilites for a overall limited space.
5 out of 5
by A verified traveler from Litchfield Park

Posted 21 Sep 2024
Hotel Tajín was great with A/C and a few steps from the town center lots of eating options I highly recommend Sorrento Restaurant. The green chilaquiles were delicious! And don’t miss the Tajin ruins awesome to see!. I stayed in one of the hotel’s double suite so spacious and comfy
5 out of 5
by A verified traveler

Posted 20 Aug 2024
Parking is two blocks away, but i found parking in front of the hotel.
4 out of 5
by A verified traveler from Nezahualcóyotl

This traveler left a rating score only Posted 3 Aug 2024
4 out of 5
by A verified traveler

Posted 24 Jul 2024
I see a lot of review saying that the hotel is very old and needs renovations. I disagree. Yes, it is very old and it shows, but there was a time when hotels were less cookie cutter and far more grand, and you can absolutely see that in its heyday, this was definitely an elegant hotel. For us, it more than served its purpose. The bed was comfortable, Papantla is HOT so we appreciated having air conditioning, the room was very clean, and the location was unbeatable. We were steps from the zocalo, markets, the museum Teodoro Cano and restaurants. The pool was small, but it was a welcome respite from the heat and had lovely aesthetics and decor. Overall, the staff was kind and helpful. There is no elevator so if you have mobility issues, you might want to stay on the first floor. There are several steps to come up to the hotel from the front, but there is actually a back entrance right at street leve. We can’t to return to Papantla and would definitely stay here again.
5 out of 5
by A verified traveler

Posted 6 Jul 2024
Love the l9cation and the Food at Restaurant la Parroquia.
4 out of 5
by A verified traveler from Houston

Posted 12 May 2024
Great location and very helpful staff. A/C worked beautifully. Internet not so much. Not luxurious, but most things work. Papantla is not on the tourist trail but nearby El Tajín does draw visitors, and many stay here. If you want luxury hotels, stay in Poza Rica. If you prefer a charming Mexican town and real local flavor, stay here. Just don’t expect the Hilton.
1 out of 5
by A verified traveler

Posted 18 Mar 2024 on Hotels
Hotel viejo con camas vencidas no funciono el tv y entramos y salimos queriamos cancelar pero mejor nos fuimos ademas muy complicado el trayecto para llegar al hotel ademas ustedes me cobraron mas de lo que marco la tarifa como900 pesos me cobraron mas ustedes ademas yo queria cambiar la moneda a pedos y la plataforma no me dejo
1 out of 5
by A verified traveler

Gross place!

Posted 29 Jan 2024 on Hotels
This place is gross. Do not stay here
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jan 2024